HT201406 My iPod touch is frozen on a white screen

My ipod touch is frozen on a white screen

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • My ipod touch has frozen with a white screen. None of the buttons will work to turn it off or take any action. Holding down buttons for 10 seconds plus does not work.Help

    My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • My ipod touch is frozen on a white screen and when i connect it to the computer it doesnt come up on itunes so i cant restore it or reset it! :( please help mee

    My ipods been freezing for a while but i just reset it every time it did but now it wont let me reset it, i read about restoring it on itunes but it wont come up on itunes when its frozen on the white screen

    Try the white-screen topic here:
    iPod touch: Hardware troubleshooting
    Frequently it is due to a hardware problem.

  • My iPod Touch Is Frozen On A White Screen With Blue And Yellow Bars!! Help!!

    What can I do... I even tried resteing it and restoring it... nothing worked!!

    Let the battery fully drain.  After charging for an hour try:
    - Reset
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Connecting to computer and try to restore.
    - If still white scree then time for an appointment at the Genius Bar of an Apple store.

  • My 3rdG iPod Touch is frozen on the home screen and the volume and time works but the screen doesnt, what do I do?

    My 3rdG iPod Touch is frozen on the home screen and the volume and time works but the screen doesnt, what do I do?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • HT4436 My ipod touch is frozen on the disabled screen because my passcode was entered wrongly numerous times, how do I fix it?

    My ipod touch is frozen on the disabled screen because my passcode was entered wrongly numerous times, how do I fix it?

    The options are listed at the bottom of this article: http://support.apple.com/kb/HT1212.  The best option is the first (listed under "If you have previously synced with iTunes"): back it up and restore it on the last computer it was synced with after setting the passcode.

  • My ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?

    my ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?

    hi if you have a backup on your computer you could hold the lock button and homebutton for about....10 seconds the screen will flash and it will want to be connected to iTunes connect and restore it

  • IPod touch not responding and has white screen. Tried to restore, drain battery and re-charge etc but still nothing. What can I do?

    iPod touch not responding and has white screen. Tried to restore, drain battery and re-charge etc but still nothing. What can I do?

    Try what you have not tried so far. You may have tried all and the Apple store maybe in order.
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • What should i do if my ipod touch 4 gen. has a white screen and it goes away rarely. Should i return it and get a new one

    What should i do if my ipod touch 4 gen. has a white screen and it goes away rarely. Should i return it and get a new one?

    If the problem persits after restoring the iPod to factory defaults/new iPod then you likely have a hardware problem.  In that case an appointment at the Genius Bar of an apple store or returing it to Apple is in order.

  • My iPod touch is alternating between a white screen and the Apple startup logo. I can't seem to bring it out of that sequence.

    My iPod touch is alternating between a white screen and the apple startup logo. Is it done for?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iPod touch only has a bright whit screen restrain doesn't fix it

    My ipod touch only has a bright white screen .Restoring doesnt fix it

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I restored my ipod touch because it had a white screen but after it finished restoring the screen was still white what should i do?

    i restored my ipod touch because it had a white screen but after i restored it the screen was still white what should i do?

    Sounds like a hardware issue. Make an appointment at an Apple Store.

  • My ipod touch is stuck on a white screen and i did everything hold the home botton and sleep botton togher, but it wont respnd it is just stuck on the white flash scree HELP PLEASE!

    My ipod touch is stuck on a white screen and i did everything hold the home botton and sleep botton togher, but it wont respnd it is just stuck on the white flash scree HELP PLEASE!

    - Let the battery fully drain. The charge for an hour and see what happens,  Try resetting too:
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Connct to computer and restore if it shows in iTunes.
    - You can try placing the iPod in recovery mode and then trying to restore. See:
    iPhone and iPod touch: Unable to update or restore
    - Also see:
    iPod touch: Hardware troubleshooting
    Frequenly the white scree is due to a hardware problem.

  • My IPod touch is frozen on the apple screen how can I move past the screen

    My IPod Touch is frozen and I can't get passed the apple screen how do I unlock it

    Have you tried a hard reset yet? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.  If that doesn't work, you'll need to connect the iPod to your iTunes library in recovery mode using the instructions in the Apple support document below and restore it.
    iOS: Unable to update or restore
    B-rock

  • Ipod touch unresponsive but has a white screen

    I pod touch is unresponsive with a white screen, how do I fix this? Thanx

    - Try a reset and connect to your computer ato try to retore the iPod.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - If screen is still white. let the battery fully drain. After charging for an hour try the reset and connect/restore again.
    - If screen is still white then time for an appointment at the Genius Bar of anApple store.
    - If screen is not white, see if recovery mode will allow a restoe. For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    - Next try DFU mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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