HT201406 my toddler drop my iPhone and now it won't start?

My phone fell from about 2 feet and it turn off now it wont start. any ideas?

Depending on the model of iPhone, you need to hit your toddler up for between US $149 ~ $269. That will cover an out of warranty replacement, if needed.

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So my i just dropped my iPad and now it won't start up. It just keeps turning on and off. Like the apple symbol shows up and then goes away? What happened and is there a way to fix it. I tried restoring and that didn't work

I pretty much stated it in my question. I dropped my iPad and now it won't boot itself up. The apple symbol shows up, then the screen turns all black and weird looking with a strange green color at the bottom, and just turns off. It keeps doing this over and over. What happened and is there a way to fix it? I also tried connecting it to itunes and that doesn't seem to be working. It detects an ipad but can't seem to read anything else. It tells me to try and restore it but I can't. HELP!!!

Try this. It worked for a few users after a drop.
Turn the iPad over and give it a very HARD slap on the back. May take several slaps.
 Cheers, Tom

My niece dropped my iphone and now i cant get past my password screen because its unresponsive in a certain area, what do i do?

My niece dropped my iphone and now i cant get past my password screen because its unresponsive in a certain area, what do i do?

hand it in for repair?

Dropped my iphone and now home button doesnt work and will not charge.lower third of it seems not to work.i assume it's had it.what will i lose off it?

dropped my iphone and now home button doesnt work and will not charge.lower third of it seems not to work.i assume it's had it.what will i lose off it?

rbrook0113 wrote:
I know any device could malfucntion but if it costs $40,000 to buy you could at least warn someone of the possible malfuctions. It makes the company look bad when a large amount of your devices act up and you "cant help them" if they dont pay extra. Im just saying.
Sorry but that makes no sense at all. How can they possible know what things will possible malfunction on your device? Anything that they think is highly likely to malfunction they would have addressed in desiging and manufacturing the device in the first place, during development. They've made and sold many millions of iPhones, and many of them have lasted years without any problems (I know, I've owned such iPhones personally). So how could they possible know if yours was any more likely to develop any issues than any of those other trouble free ones?
It's hardware - stuff sometimes breaks randomly. No amout of money ever guarantees or even reduces the likelyhood of random product failures.
Take it in to Apple and see about getting it fixed.

TS3988 How do I change my iCloud account id on my iPhone? I changed my Apple ID and iCloud Id on my PC but I can not change it on my iPhone and now it won't back up.

How do I change my iCloud account information on my iPhone? I had to change my Apple ID and my iCloud ID on my PC but, I wasn't able to change it on my iPhone and now it won't back up.

Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

HT201210 I tried to update my iphone and now it won't work at all

I tried to update my iphone and now it won't work at all

Yes, connect to your computer with the latest version of iTunes installed and restore it. If it doesn't show up in iTunes when you connect it see: http://support.apple.com/kb/HT1808

I have a different iPhone, and now it won't sync with my iTunes.

I have a different iPhone, and now it won't sync with my iTunes.

I had an iPhone 3GS, but my husband had a newer one, so he gave me his when he upgraded to the iPhone4. When we uploaded everything, it took it all except my music. Now when I try to download my music from iTunes, it will not sync with it.
No error messages
It pops up the box where it asks if you want to view folders, download your pics, etc. There is nothing in the box about music (iTunes).
I have rebooted my phone and computer. Downloaded the lastest version of iTunes, Deauthorized and reauthorized the phone. Not sure what to do now.

I accidentally deleted documents from Pages on my iphone - and now they won't show up on my mac anymore either. I must have saved them just on icloud and not on my mac, too. is there anyway to recover these documents?

I accidentally deleted documents from Pages on my iphone - and now they won't show up on my mac anymore either. I must have saved them just on icloud and not on my mac, too. is there anyway to recover these documents?

On a mac, when you save docs to icloud, a local copy is also saved. It's saved at:
~/Library/Mobile Documents
Note that Library in the user's home folder is now hidden, so you'll have to set Finder to view hidden files.
The Mobile Documents folder has subfolder where copies of the doc/data files are stored.
If the file(s) are no longer there, then use your Time Machine backups to get copies back to the mac.

My iphone 3g has been restored but it went under safety mode and now it won't start, what do I do?

My iphone 3g has been restored but it went under safety mode and now it won't start, what do I do?
It just has a picture of the usb cord needs to hook up to i tunes but itunes says the problem about being unable to start it under safety mode

It's in recovery mode. You need to plug it into your computer running iTunes and restore it.

I did a factory reset on my late 2008 MacBook from a Snow Leopard disc. It installed fine, but as soon as I began to use the computer (safari) it froze. Couldn't even force quit. So I held down the power button to turn it off, and now it won't start up.

I did a factory reset on my late 2008 MacBook from a Snow Leopard disc. It installed fine, but as soon as I began to use the computer (safari) it froze. Couldn't even force quit. So I held down the power button to turn it off, and now it won't start up. It goes to the grey Apple screen and just sits there loud as can be. Help! Please keep in mind I've not done anything like this before and am going to need a little hand-holding. Thanks in advance.

Hi. Don't worry it's nothing serious. Insert the Instal Disc (Snow Leopard) and press the C button while turning on the computer. Once you see the desktop, go to Utility and choose Disk Utility. Select the Macintosh Partition on the left window pane and then click on Repair Disk and Repair Disk Permissions on the bottom right corner. Wait for both processes to finish. Click on the Apple icon (top left corner) and choose quit. Your computer should restart. See if it reboots normally. If not you can always reinstall the OS following the same steps. Good luck!

I killed a MacBook Pro. Shutdown with flash in drive and now it won't start at all.

I may have killed my MacBook Pro OS X by accidentally restarting with a Flash Drive it it and now it won't start at all. Any ideas?

So it is powering on. You did not state that before. In that case:
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see this if above doesn't work:
Install OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.
This should install the original version of OS X that came on the machine.

ITunes kept freezing and now it won't start at all

It all started when I downloaded an iTune U class that contained a lot of videos and chose to download all old episodes. It turned out there so many that it would take 25 hours. I tried to abort the downloads, but apparently that messed something up.
First iTunes started up normally, tried to download "83 items" and then started to freeze up after a minute. I had to shut it down via the Task Manager.
Then it got worse, and now it won't start at all. After I click on the icon to open iTunes (I have Windows 8) the screen turns white, the blue wheel spins and nothing happens. When I hold the cursor over the iTunes icon in the task bar I can see two preview tiles (one for Download and one for iTunes itself), but both are blank (all white) and nothing happens - the blue wheel will spin forever. What do I do?
I do have the latest version of iTunes. If I uninstall and reinstall iTunes, will that solve the problem? And will the content of my library still be there? Thanks!

Hello, J Appleseed.
Thank you for visiting Apple Support Communities.
You can try an uninstall and reinstall of iTunes to see if that resolves the issue. Your iTunes library will not be deleted by doing this. However, this issue could be a result of multiple issues so an uninstall/reinstall may not resolve this. Below, I have included the best articles that will help you isolate and possibly correct this issue. Process each step and test the results after each step processed.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/ts3125
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
Cheers,
Jason H.

Plz help Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?

Plz help
Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?

/var is a hidden folder, so you mustn't remove the folder.
The only solution is to reinstall OS X. If you have OS X Lion or Mountain Lion, use OS X Recovery > http://support.apple.com/kb/HT4718
Hold Command and R keys while your MacBook is starting and reinstall OS X. You won't lose anything. If you have a backup, you can restore it after starting in OS X Recovery instead of reinstalling Mac OS X, so you will save a lot of time

I put my macbook into target disk mode and now it won't start up in regular mode

I put my macbook into target disk mode and now it won't start up in OSX. I have used my install disk and repaired the drive. I have held down the option key to choose the system. I have tried to start in safe mode with same result. The apple screen appears, but the gear just keeps turning. I can get it back into target disk mode by connecting it by firewaire to my macbook pro. It will start up in Windows when I choose that system. What can I do to get it to start up with OSX?
Thanks for your help.

Try this from MacFixIt as well:
In the case of drive directory damage or problems with permissions, the solution is usually to use Apple's Disk Utility to repair the disk. Of course, you won't be able to perform this operation normally (simply launching the Disk Utility application, located in Applications/Utilities, and initiating a disk repair) if your system will not startup. So two options exist:
* Insert your Mac OS X 10.4.x (Tiger) media (DVD or CD) and restart the computer while holding down the "C" key. Once the computer has booted from the installation disc, select "Utilities" from the menubar and open Disk Utility. Repair the disk, then quit Disk Utility and restart your system.
* Alternatively, you can repair the disk while booted in single user mode if you do not have access to a retail Mac OS X 10.4.x (Tiger) DVD/CD. To startup in single user mode, hold down the "Command" and "S" keys simultaneously at startup. Once properly booted, type the command fsck at the prompt. Repeat these process until no errors appear.

Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?

Plz help
Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?

Reinstall OS X.
Reinstall Snow Leopard without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

HT201406 my toddler drop my iPhone and now it won't start?

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