HT201407 4S shut itself down and won't switch back on?

My 4s has turned itself off and won't start again. any ideas?

Plug it in to wall power.  If it doesn't automatically come on within 15 minutes, try a Reset... press the home and sleep/lock buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.  You might need to hold the buttons for as long as a minute.
If it still doesn't turn on, you likely have a hardware problem.

Similar Messages

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  • IPhone 5s Shuts off/down and won't turn back on?

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  • Phone shut itself off and won't turn back on

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  • My MacBook Pro shut itself down and now it won't turn back on and the power light keeps flashing a green and amber but very dull. Help please!

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    Hello Toby135
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  • Can someone please assist me? My Macbook pro is having issues with safari and after 5mins or so it's shuts itself down and reports the below;

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    Process:         Safari [1109]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.0.3 (6533.19.4)
    Build Info:      WebBrowser-75331904~2
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [87]
    PlugIn Path:       /Users/Shared/.ExpressAssist.so
    PlugIn Identifier: .ExpressAssist.so
    PlugIn Version:    ??? (???)
    Date/Time:       2012-04-23 12:01:50.444 +1000
    OS Version:      Mac OS X 10.6.5 (10H574)
    Report Version:  6
    Interval Since Last Report:          120729 sec
    Crashes Since Last Report:           63
    Per-App Interval Since Last Report:  108161 sec
    Per-App Crashes Since Last Report:   63
    Anonymous UUID:                      A4BB853B-CB94-48AE-BF10-FDCE53BC72B6
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  1
    Application Specific Information:
    abort() called
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff838b7932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    4   com.apple.HIToolbox                     0x00007fff8033c9f6 RunCurrentEventLoopInMode + 333
    5   com.apple.HIToolbox                     0x00007fff8033c7fb ReceiveNextEventCommon + 310
    6   com.apple.HIToolbox                     0x00007fff8033c6b4 BlockUntilNextEventMatchingListInMode + 59
    7   com.apple.AppKit                        0x00007fff87f13e64 _DPSNextEvent + 718
    8   com.apple.AppKit                        0x00007fff87f137a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    9   com.apple.Safari                        0x00000001000162f4 0x100000000 + 90868
    10  com.apple.AppKit                        0x00007fff87ed948b -[NSApplication run] + 395
    11  com.apple.AppKit                        0x00007fff87ed21a8 NSApplicationMain + 364
    12  com.apple.Safari                        0x000000010000a1c0 0x100000000 + 41408
    Thread 1 Crashed:
    0   libSystem.B.dylib                       0x00007fff85e4be4e __semwait_signal_nocancel + 10
    1   libSystem.B.dylib                       0x00007fff85e4bd50 nanosleep$NOCANCEL + 129
    2   libSystem.B.dylib                       0x00007fff85ea86a2 usleep$NOCANCEL + 57
    3   libSystem.B.dylib                       0x00007fff85ec7cd4 abort + 93
    4   libstdc++.6.dylib                       0x00007fff806c75d2 __tcf_0 + 0
    5   libobjc.A.dylib                         0x00007fff87c61d3d _objc_terminate + 120
    6   libstdc++.6.dylib                       0x00007fff806c5ae1 __cxxabiv1::__terminate(void (*)()) + 11
    7   libstdc++.6.dylib                       0x00007fff806c5b16 __cxxabiv1::__unexpected(void (*)()) + 0
    8   libstdc++.6.dylib                       0x00007fff806c5bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
    9   libstdc++.6.dylib                       0x00007fff80681a3e std::__throw_length_error(char const*) + 127
    10  libstdc++.6.dylib                       0x00007fff806ac3fe std::string::append(char const*, unsigned long) + 82
    11  .ExpressAssist.so                       0x00000001007621bc dylibmain + 5910
    12  com.apple.CFNetwork                     0x00007fff8513156f HTTPReadFilter::readHeaderBytes(StreamReader*, unsigned char, unsigned char*, long, CFStreamError*) + 421
    13  com.apple.CFNetwork                     0x00007fff851324e4 HTTPReadFilter::canReadNoSignal(StreamReader*, CFStreamError*, unsigned char) + 110
    14  com.apple.CFNetwork                     0x00007fff850e0780 HTTPReadFilter::streamCanRead(__CFReadStream*) + 90
    15  com.apple.CFNetwork                     0x00007fff850e08f6 HTTPReadFilter::socketReadStreamCallback(unsigned long) + 122
    16  com.apple.CFNetwork                     0x00007fff850e0867 HTTPReadFilter::_httpRdFilterStreamCallBack(__CFReadStream*, unsigned long, void*) + 49
    17  com.apple.CoreFoundation                0x00007fff83919373 _signalEventSync + 115
    18  com.apple.CoreFoundation                0x00007fff839192e4 _cfstream_solo_signalEventSync + 116
    19  com.apple.CoreFoundation                0x00007fff83919224 _CFStreamSignalEvent + 740
    20  com.apple.CFNetwork                     0x00007fff8513506f SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder *) + 45
    21  com.apple.CFNetwork                     0x00007fff850ca494 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 224
    22  com.apple.CFNetwork                     0x00007fff850ca37e SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 96
    23  com.apple.CoreFoundation                0x00007fff838e1bea __CFSocketDoCallback + 634
    24  com.apple.CoreFoundation                0x00007fff838e15eb __CFSocketPerformV0 + 315
    25  com.apple.CoreFoundation                0x00007fff838b9401 __CFRunLoopDoSources0 + 1361
    26  com.apple.CoreFoundation                0x00007fff838b75f9 __CFRunLoopRun + 873
    27  com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    28  com.apple.CFNetwork                     0x00007fff850e33b8 HTTPNetStreamInfo::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 278
    29  com.apple.CoreFoundation                0x00007fff838a706c CFReadStreamRead + 748
    30  .ExpressAssist.so                       0x0000000100762167 dylibmain + 5825
    31  com.apple.CFNetwork                     0x00007fff85134778 HTTPReadStream::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 82
    32  com.apple.CoreFoundation                0x00007fff838a706c CFReadStreamRead + 748
    33  .ExpressAssist.so                       0x00000001007617f5 dylibmain + 3407
    34  .ExpressAssist.so                       0x000000010075fde6 0x100758000 + 32230
    35  .ExpressAssist.so                       0x00000001007614bb dylibmain + 2581
    36  .ExpressAssist.so                       0x0000000100764c8b dylibmain + 16869
    37  .ExpressAssist.so                       0x0000000100769bf6 dylibmain + 37200
    38  libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    39  libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 3:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 4:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 5:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 6:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 7:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 8:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 9:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 10:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 11:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 12:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff85df216a kevent + 10
    1   libSystem.B.dylib                       0x00007fff85df403d _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00007fff85df3d14 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff85df383e _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff85df3168 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff85df3005 start_wqthread + 13
    Thread 13:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x00007fff85e1ce92 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x00007fff838d9498 __CFSocketManager + 824
    2   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    3   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 14:  WebCore: IconDatabase
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   com.apple.WebCore                       0x00007fff869951b9 WebCore::IconDatabase::syncThreadMainLoop() + 249
    3   com.apple.WebCore                       0x00007fff869912bc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
    4   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 15:  Safari: SafeBrowsingManager
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff838b7932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    4   com.apple.Safari                        0x000000010002f899 0x100000000 + 194713
    5   com.apple.Safari                        0x000000010002f829 0x100000000 + 194601
    6   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 16:
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff838b7932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    4   com.apple.Foundation                    0x00007fff8367707f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5   com.apple.Foundation                    0x00007fff835f80a5 __NSThread__main__ + 1429
    6   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 17:  WebCore: LocalStorage
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore                       0x00007fff86ce5dd1 WebCore::LocalStorageThread::threadEntryPoint() + 193
    4   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 18:  Safari: SnapshotStore
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.Safari                        0x00000001001be869 0x100000000 + 1828969
    4   com.apple.Safari                        0x000000010004737b 0x100000000 + 291707
    5   com.apple.Safari                        0x00000001000471f9 0x100000000 + 291321
    6   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 19:
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.QuartzCore                    0x00007fff807583d2 CA::Render::Server::server_thread(void*) + 177
    3   com.apple.QuartzCore                    0x00007fff80758312 thread_fun + 34
    4   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 20:
    0   libSystem.B.dylib                       0x00007fff85df2f8a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff85df339c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff85df3005 start_wqthread + 13
    Thread 1 crashed with X86 Thread State (64-bit):
      rax: 0x000000000000003c  rbx: 0x0000000100c2d5d0  rcx: 0x0000000100c2d588  rdx: 0x0000000000000001
      rdi: 0x0000000000000c03  rsi: 0x0000000000000000  rbp: 0x0000000100c2d5c0  rsp: 0x0000000100c2d588
       r8: 0x0000000000000000   r9: 0x0000000000989680  r10: 0x0000000000000001  r11: 0x0000000000000246
      r12: 0x0000000000000000  r13: 0x0000000119757c50  r14: 0xffffffffffffffff  r15: 0x0000000100c2d840
      rip: 0x00007fff85e4be4e  rfl: 0x0000000000000247  cr2: 0x0000000100582868
    Binary Images:
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        0x7fff84189000 -     0x7fff841e9fe7  com.apple.framework.IOKit 2.0 (???) <D107CB8A-5182-3AC4-35D0-07068A695C05> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
        0x7fff841ea000 -     0x7fff84219ff7  com.apple.quartzfilters 1.6.0 (1.6.0) <9CECB4FC-1CCF-B8A2-B935-5888B21CBEEF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
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