HT201407 Have BETA version of 0S7.2. When hookup up via USB cable to iTunes on laptop, a message pops up about old version of softwarere
Have a BETA version of 0S-7 that was on my iPhone5 that I bought from my son. Activated it with my Apple ID and it's been working great for over a month.
Last night my phone came up with a screen that said "Activate iPhone". So i've tried to no avail.
When hookup up via USB cable to iTunes on laptop, a message pops up that says: "The software on my iPhone has expired and must be updated to a newer version".
How do I do that?
Thanks for any insight.
Beta versions are for developers only.
Log into the developer forums using your developer credentials for help.
If you are not a developer, you are out of luck.
Similar Messages
-
My pc is not recognising my iphone when i connect via usb cable
My iphone is not being recognised when I connect to itunes on my pc anymore. Can anyone help please?
Hi carolderek wilson2014,
Welcome to the Apple Support Communities!
If iTunes is not recognizing your iPhone on your Windows computer, please follow the troubleshooting steps in the attached article.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Have a great day,
Joe -
hello
I have install photoshop CS4 ( 11)
but when I try to install last updates it show me am message ( Adobe Photoshop CS4 not installed ) ?!
but its installed and I use it ><
see AttachmentPlease do not use the post title to post the entire question (no offense, it just makes the forum look ugly). As for your question - you really did install it? I mean with serial and install disc? If so, the update would work, because it would find the proper install info. That not being the case, there are a few things that may be wrong:
- due to you language settings, the installer cannot find the folder because it has a different name (though on Vista, that shouldn't be an issue)
- at some point, you used the CS4 Clean Utility/ Script to remove install info
- you are using a pirated copy that you may have bought on eBay or elsewhere that has a modified installer to circumvent licensing
- you are using an unlicensed version a "friend" gave you and that never was installed, but merely copied to the harddrive
That pretty much covers the immediate options, now it's up to you to tell us, which one may apply. Assuming, we are talking about perfectly legit software, re-installing it from the original media should take care of the problem. For illegal software, you should understand, that you are utterly on your own and nobody will help you, much less on the forums of the company producing the software.
Mylenium -
Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off and is no longer recognized by itunes.
thank you for your help.Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
My time capsule seemed to have given up so I have just got a net gear router, I have no problem connecting wirelessly but when I connect an Ethernet cable it says it's connected but pages will not load
Do a factory reset .. nothing will be deleted from your backups and you will be able to get access to them again.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility. -
Hi I have two macbook pro, i connected one from another via lan cable , now when i removed it, its showing me some pop up again and again saying server may not exists and there was a problem connecting to ishan's macbook pro
If you just reboot it, does the problem go away?
-
I need to scan wirelessly from a MAC (OS 1.7 or higher) through Adobe Acrobat Pro X (or higher). Have discovered that all in one printers say they are MAC compatible but will only scan when connected with a USB cable. Would prefer a laser, color, all in one. Does anyone have printer suggestions that you know will scan wirelessly?
Great information.
-------------How do I give Kudos? | How do I mark a post as Solved? -------------------------------------------------------- -
I have purchased new iphone 3gs, its usb cable and charger not working.When I plugged in usb cable to my laptop it says"usb power hub exceeded". When I use another cable I have, it works fine.But the original one not working.Any help?
Are you connecting your iPhone directly to your PC or to a USB hub?
-
I do not have audio output when my guitar to usb cable is plugged into my ipad
I have a guitar to USB cable, I have the USB adapter for my iPad. I am trying to record my guitar in garageband, when the guitar to USB cable is plugged in I cannot hear anything, not even the metronome. If I try to playback what I recorded I cannot hear it, even with headphones. I unplug the cable and I can hear. I don't know what I am missing so that I can hear my guitar through the amp while I am recording.
Nope. Only the steps stated in the support document where you posted your query.
-
I have £16.50 on my account, when i go to purchase a song Itunes wants me to purchase it through a credit card? why can i use my account money?
Assuming you were not buying a gift for someone else - gifts cannot be purchased using a credit balance - another user in the forums posted this as the reply from the iTunes Store when this issue was brought up. Perhaps it will help you. If problems persist, contact the iTunes Store:
http://www.apple.com/emea/support/itunes/contact.html
Regards.
I'm sorry you weren't able to make a purchase using your store credit. To purchase items on the iTunes Store with your store credit, your account information in your user profile needs to be corrected. I'll walk you through this process to get you back up and running in no time.
1) Visit the My Apple ID website at: http://appleid.apple.com
2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
3) Click the "Manage your account" link.
4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
5) Click "Addresses" in the column on the left. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit. Edit all of your shipping addresses and make sure the appropriate state is selected in the State drop-down menus.
6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly.
7) Make any other necessary corrections, then click the Save Changes button.
8) Click Log out in the upper-right corner. When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit. -
I have a Canon LBP5360 laser printer connected via USB cable to my MacPro running 10.6.8
I have downloaded the latest UFR II driver. (UK Version)
I am trying to connect to the printer but the printer is not appearing in my Print/Fax Preferences.
When I click the box "More Printers" under the Default printer the drop down box gives me a heading "Canon IPv6 (UFRII) with the option to add or cancel. (The add is highlighted). But there are no printers showing in the box. Nothing. Can anyone help?
Is there a problem with my Mac setup or maybe a setting in my printer?Mac UFR II Printmonitor
UFR II Printmonitor is application software that interfaces with the software for the printer, and is installed with the printer driver. You can start UFR II Printmonitor in the following folder to check the printer status, and errors. Refer to the Help how to use the Print Monitor.
MF3010, MF8000 Series, MF8000C Series, MF8300 Series, MF8300C Series:
Print Monitor: [Library] - [Printers] - [Canon] - [CUPSCMFP] - [Utilities]
Other Printers:
Print Monitor: [Library] - [Printers] - [Canon] - [UFR2] - [Utilities] -
My Ipod classic 160gb is dead,It only responds when I plug it in to cpu via usb cable then the screen blinks.When I try to reset it the Apple logo appears but the apple logo blinks on and off to as long as i hold the buttons down,when i realease the reset buttons it just blinks back and fourth to the blank gray screen,it worked fine yesterday night this morning its tanked.is this unit completely dead or can something be done at home?
Thank you for your help
IceI wrote this long time ago, have a read and see whether it can be soloved
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921�
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote -
I have an iphone 4, iOS 7.1.2
Mac book pro 13in Mid 2012, with OS X VERSION 10.9.4, Processor speed 2.9 Ghz, Memory 8GB 1600MHz DDR3, Intel core i7, Storage capacity 750 GB, 650 GB available.
WHEN I CONNECT, THROUGH USB CABLE, MY IPHONE TO THE MAC BOOK PRO, THE ITUNES APP STOP RUNNING AND I CAN NOT SYNCRONIZE THE IPHONE.Hello skkmmayer,
That is probably a lot of stuff you do not want on your iPhone. So this can be handled a few different was. For you current situation, you can delete the apps directly on your iPhone by holding on the app until it starts to jiggle and then tap on the X of all the apps that you do not want. The second thing you can do is before you sync with iTunes, look at the app section on your iPhone to know what gets transfer to it and you can deselect items that you do not want. Lastly, if you download content on your iPad and it is a universal app, you can actually download it directly to your iPhone by looking at your past purchases and download it directly from the App Store. Check out the articles below for more information if need further assistance.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
iTunes 11 for Mac: Sync and organize iOS apps
http://support.apple.com/kb/PH12115
Download past purchases
http://support.apple.com/kb/HT2519
Regards,
-Norm G. -
WHEN I USED TO CONNECT INTERNET FROM MY IPHONE 4S PERSONAL HOTSPOT VIA USB, AN ICON IN THE NETWORK PREFERENCE NAMED "IPHONE" APPEARS.... BUT NOW THIS IS NOT HAPPENING AND I AM NOT ABLE TO CONNECT PERSONAL HOTSPOT VIA USB CABLE. PLEASE HELP ME OUT???
Please don't shout! Using all uppercase means shouting on the internet. If your keyboard is stuck please say so, otherwise people will think you are being obnoxious.
Now the first question is, when you are saying connecting to personal hotspot, have you always been using the iPhone to connect to the internet? Are you someplace where the only place to connect is available via tethering to the iPhone's celluar network? Or do you have other options? -
I am trying to connect a Macbook Pro to a projector for a Powerpoint presentation. When I use a VGA cable, the color of the projected images are not good. When I use a USB cable, the projected image includes the presenter notes on my computer screen?
To move an iPhoto Library to a new machine:
Link the two Macs together: there are several ways to do this: Wireless Network,Firewire Target Disk Mode, Ethernet, or even just copy the Library to an external HD and then on to the new machine...
But however you do choose to link the two machines...
Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
Then hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library'
and select the Library that you moved. That's it.
This moves photos, events, albums, books, keywords, slideshows and everything else.
Your first option didn't work because you imported one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
Your second option didn't work because you simply referenced her library on the old machine.
Regards
TD
Maybe you are looking for
-
I just bought an external hard drive. What files should I back up?
I just bought a 60gig external hard drive and I wanted to know what files should I back up?
-
XI interface SAP R/3 - XI SAP R/3
Gents, Im trying to create an interface from R/3 via XI back to the same R/3 system. In this interface i'm converting IDoc with message type SHPORD to message type DESADV. The IDoc is leaving the R/3 system with the following partner profile paramete
-
Frequently while typing my screen goes black and then flashes back to home screen. I have shut down & restarted. I have the newest update. It has always done this but appears to be more often now. Thx
-
Query Designer - How to compare 2 non-numeric characteristics?
Hi, In a BW query, I would like to display all materials sold for which the country of the sold-to is different of the country of the ship-to. Both of these characteristics (countries) are available in the cube like navigation attributes. I cannot mo
-
Configuring ISE to proxy Authentications based on email address
Hi I'm looking for a little help configuring ISE to proxy requests to external radius servers based on email address and password. I want to configure eduroam on our WLAN. Eduroam allows students connect to the WIFI of other Campuses using their loca