HT201407 Hello All, I bought an iPhone of eBay. It seemed fine until this morning when it switched itself off and now it won't come on unless it's plugged in. And even then it is asking that it needs to be activated, but it can't connect to iTunes. Any su

Hello All, I bought an Iphone of eBay. It seemed fine until this morning when it switched itself off and now it won't come on unless it's plugged in. And even then it is asking that it needs to be activated, but it can't connect to iTunes

Try Recovery Mode... http://support.apple.com/kb/HT1808

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My Mail programme appears to have locked up. It's showing as open in my doc but in reality I can't open it and it won't quite. If I try to shut the machine down it tells me that I need to quite mail but I can't! Any hints please?

My Mail programme appears to have locked up. It's showing as open in my doc but in reality I can't open it and it won't quit. If I try to shut the machine down it tells me that I need to quit Mail but I can't! Any hints please?

Open  > Force Quit and press Mail

I have a Toshiba laptop running Win 7 and the latest version of Itunes. I downloaded an update for my laptop last night, and everything seemed fine until this morning.

I didn't really care about not connecting to the Apple store, I wasn't buying anything, but now it does not recognize my Ipad, Iphone or Ipod to sync wirelessly. I had to go to work, didn't feel like dealing with it, but I'm thinking the update might have done something. I know this is not a Windows forum, but the last time, it managed to disable me from the internet (Mcafee was blocking everything). I am thinking this is along those lines. Do you think it would help to uninstall Itunes and then reinstall it? That or i just try again tonight, sometimes things have a way of working themselves out. The other thing is that I was not able to download any new podcasts today. Thanks for any help!

I just realized that part of my post got cut off. There was a message that i could not connect to the Apple store (and my genius stopped running).

HT201272 Help. I downloaded an episode of a TV Show, but only 30 seconds of it downloaded, and now it won't let me download it. It thinks I've already downloaded the whole show. I paid for it, but I can't view it. It doesn't offer option to redownload

I downloaded an episode of a TV show (and paid for it), but the download froze and only 30 seconds of it downloaded. I can't figure out how to download the rest of it. itunes shows it as already downloaded, and doesn't give an option for re-downloading it. I have gone to the page where you finish any incomplete downloads, and this one did not show up on it. I tried deleting the episode (or 30 seconds of the episode from my computer), hoping that I could redownload it, but it still shows up as downloaded & doesn't give me an option to download it. I paid for it, but I can't watch it. How do I contact a real person or do a live chat or something so I can get this fixed?
(I'm on an iMac)

Having the same issue, can someone please enlighten us?

Hello all, I bought an iPhone 5 in the US and brought it back to Brasil. Now I'm trying to use Siri, but once I press the "home" button "voice control" appears and it only works for me to call my contacts. The manual guide tells me to go to Settings Gene

Hello all,
I bought an iPhone 5 in the US and brought it back to Brasil. Now I'm trying to use Siri, but once I press the "home" button "voice control" appears and it only works for me to call my contacts. The manual guide tells me to go to Settings>General>Siri. At the General menu "Siri" doesn't appear. What should I do to set Siri up if it doesn't appear at settings>general?
Thank you,
Melanie.

Go to Settings>General>Restrictions and make sure Siri is set to On.

Hello! I bought an iphone on ebay. I feel the introduction says that is not a service. need to unlock official data on where the contract but I am not asking for help

Hello! I bought an iphone on ebay. I feel the introduction says that is not a service. need to unlock official data on where the contract but I am not asking for help

I'm sorry but your post doesn't make much sense in English. You may want to try posting again in your native language.
Best of luck.

HT201263 well i was listening to music on my iphone and then it just stopped and now it won't come back on. i tried resetting it alot and nothing i mean nothing comes on! i tried recharging too and nothing and tried connecting it to itunes and nothing!

well i was listening to music on my iphone and then it just stopped and now it won't come back on. i tried resetting it alot and nothing i mean nothing comes on! i tried recharging too and nothing and tried connecting it to itunes and nothing! Help? what can i do?

http://support.apple.com/kb/TS3281

HT1212 Hello, I made the mistake of turning my phone off and now it won't come back on the apple comes on then goes off.

Hello,
I turned my phone off and now it won't come on. The Apple will come on but goes off and the screen is back when its off.
Thanks in advance for any assistance you may be able to provide.

Was the Battery Charged..?
Ms Nick wrote:
I turned my phone off and now it won't come on.
See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

Hi! I am stuck with my iPod, I have the 4th generation and I wanted to download the iOS7 but I accidently hit my iPod while doing homework and it discounted and stopped the whole process and now it says that I need to recover it but I can't recover it.

Hi! I am stuck with my iPod, I have the 4th generation and I wanted to download the iOS7 but I accidently hit my iPod while doing homework and it discounted and stopped the whole process and now it says that I need to recover it but I can't recover it. Please help me!

4th gen ipod cannot run ios 7 at all.
iOS: Unable to update or restore - Support - Apple

Hi this morning when i switch on my fon i am unable to switch on my fon then when i plug in the charger via cable plug in its mention activation required than when i on its mention plug in itunes

Hi this morning when i switch on my fon i am unable to switch on my fon then when i plug in the charger via cable plug in its mention activation required than when i on its mention plug in itunes

Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

My MacBook Pro 2009 won't turn on. It suddenly won't charge and when it did I shut it down and now it won't turn back on. Charging shows green and the green little dots are showing on the side. I tried smc reset, command p r, what else?

My MacBook Pro 2009 won't turn on. It suddenly won't charge and when it did, I shut it down and now it won't turn back on. Charging shows green and the green little dots are showing on the side. I tried smc reset, command+p+r. Any other suggestions before i take it to apple service center?

A four year battery could be dead. I'd contact an Apple Service Center.

My 5th generation nano got some sweat in it and now it won't come on.

my 5th generation nano got some sweat in it and now it won't come on. Won't reset or anything and has been charged up. what can i do?

https://discussions.apple.com/thread/3119859?tstart=0

I just bought a new iMac and I'm trying to buy apps for it but I can't connect my iTunes account to how do I do that

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I've got ipad 4th generation but I can not connect to iTunes .when press video or music it ask me to g iTunes Store when press that the iTunes come up with white page and blue icon saying can connect to iTunes Store .any help please .thanks

I can not connect to iTunes from ipad

This what Apple's iTunes specific error codes support article says about that particular error.
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.

My Internet was messing up so I turned it off and on. It still wouldn't work so I turned my iPhone off and now it won't come back on. What can I do to fix it?

I was trying to fix the internet on my iPhone so I turned it off and back on, then it still wouldn't work so I i turned my iPhone off and now it won't turn back on. Now when it's plugged into the wall or the computer the Apple Logo comes up for about 6 seconds and turns off, then back on for another 6 seconds then turns off again and it just repeats, and it really frustrates me. What can I do to fix it?

I had a similar issue with my phone.....it just shut off and wouldn't come back on even thought it was charged. My daughter toggled the mute switch several times and then she pressed and held down the home and lock buttons. It worked......would be worth a shot.

HT201407 Hello All, I bought an iPhone of eBay. It seemed fine until this morning when it switched itself off and now it won't come on unless it's plugged in. And even then it is asking that it needs to be activated, but it can't connect to iTunes. Any su

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