HT201407 hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help
hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help me.thank you
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
hannibalfromlemery wrote:
.I cant activate my Iphone 5. I bought this from someone
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.
Similar Messages
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for my old email address account( @qq.com)
july 2014 I install new windows xp, but I can't log in before account 44*******@qq.com, its always give me enjoyful when I was easy open bookmark url from different computer.
but there is no any notice or email to me firefox will have new sync system, if there, I could backup before bookmarks from 28 vision ( or some june's vision), but this big browser group is quiet, now, I can't log in again old account,
achieve process:
1st, normal account and right password, its show me unknown account.
2nd, Password Reset, " An email has been sent to the requested account with further information. If you do not receive an email then please confirm you have entered the same email address used during account registration.", I couldn't receive any mail(or in spam) :(
3rd, How to update to the new Firefox Sync ...
"You can use the same email address that you used to set up the old Sync." , before bookmarks can return, if I registered success?
I really feel disappointment with firefox( although used for many years), much text, but couldn't resolve clear simple path. answers more hidden link to read, I just use it explore internet, I am not technology engineer, don't care what so much b***t.
thanks, back me old bookmarks only, thanks.Hi eddinchina,
You should have no need to use the Old Sync account.
As long as device or devices are Firefox 29 or later (They should all be Firefox 30 now) you should use the New Sync.
You may use the same email address with both accounts. -
How do you change the email address that was used to set up your ipod?
How do you change the email address that was used to set up your ipod?
Jus what do you want to accomplish? The Apple ID email address is used for variosu thing onthe iPod like:
- For purchasing media. Srrings.iTunes and App stores. Sing out and sign into anoterh account
- Settings>iCLoudl for iCloud account
- Settings>FaceRome for Apple ID and where You can Be Reached At email address
- Settings>Messages for Send And Receive email address.
- Maybe for Game Center -
TS2446 is there anyway i can figure out the email addresses that i used to make my iCloud account?
i have forgotten the first icloud account linked to the find my iphone app and my phone has been restarted to the factory settings is there anybody i can calll or anything i can do to find out my old informaion?
Unfortunately, only you know/knew the ID and password of your account. This is part of iOS 7's new security that prevents others from accessing your data on a device that has the Find My iPhone service running.
If you do remember the account ID (but not the password), you might try the following link, click the Manage your Account botton there ..
My Apple ID -
I want to change the email address that I use for my apple ID.....how do I do that!!!!
I want to change the email address that I use for my apple ID.....how do I do that!!!!
Hello Embark2013 - Thanks for the help! If possible, could you or somebody in Apple-land explain to Apple that their system is IDIOTIC?! Changing an email address should be the simplest thing imaginable. Nobody should EVER have to consult a discussion group to learn how to do such a thing.
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Please help!!!! I need to change the email address that was installed in my phone the day I purchased it. How do I do this?
You'll have to do a hard reset, wiping all data in the process.
Go to settings, tap on about then tap on reset your phone, -
I am not able to access my Ipod using the email address because it has been deactivated.
Recovery the password and change the ID email address
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See Changing your Apple ID password if you'd like more information.
I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
If necessary:
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Using this form
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
3. Contact Apple by:
Apple ID: Contacting Apple for help with Apple ID account security
For general information see:
Apple ID: All about Apple ID security questions -
How do I change the original email address that was used to set up iCloud
I have just noticed that the email under system preferences for iCloud is an old one that does not exist anymore. How do I change this? Can you also tell me if I delete this account - will it affect what I have stored on the computer e.g. what is in my photos etc? I am a real novice when it comes to computers - so excuse my ignorance :-)
Thanks for any assistance.You can change the (non-Apple) email address which forms your Apple ID to another one at http://appleid.apple.com. If you are going to do this you should follow this procedure to avoid problems:
Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
Create a new email address, for example at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).
Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
Enter your new address and click 'Save changes'.
Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in (give it time).
I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support. -
Has anyone encountered this issue? Any sugestions highly appreciated. Thanks!
You have to continue to use that old ID for these apps.
Apps and all purchased content are always tied to the Apple ID that was used to purchase the content. You can't use a new ID, transfer the content to that ID and sync the content with the new one. You have to use the old ID in order to sync and update those apps.
Log into the old ID on the iPad in Settings>Store>Apple ID.
BTW - that was not a great idea - purchasing apps with the old ID and then creating a new ID. If you can continue to use that old ID - just keep using it and forget the new one. -
I am stuck in a loop and want to delete the iCloud account I set up and start over. How?
If you acquired content with the old Apple ID, you also forfeit the content. Content is forever associated with the Apple ID that bought it. Apple does not transfer content from one ID to another nor does Apple merge IDs. It would be best to reacquire use of the ID than to abandon it if you have content because that is the only ID that can redownload the content or update it. Call Apple Care for your country and ask for the Account Security Team, then request help resetting the password for the account.
Otherwise, if none of that matters, just abandon the ID and everything associated with it, delete everything from your devices and libraries. Then create a new Apple ID and start over. -
M from india, i purchase iphone 4s around 18 mnths ago. I was having 1 year warranty of 1 year that has been expired 6 months ago. Now how can i extend my iphone warranty. Please let me know about this. Thanks in advance..
If you don't know the sender, then it is most likely a scam or spam email. I get them every day - I just delete them. I also get daily notices from Facebook or someone called Adriana at Facebook even though i do not have an account there. Can't do anything about it - just delete it.
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My iPod nano 6G stop working suddenly; After i reset it and even afetr put it in "stand by" mode by accessing deagnostic mode, it is still not working; Now i can access it sometimes (the main screen), but is not playing and is too slow. How can i fix it
If you do not find a solution in the iPod nano (6th generation) - User Guide, suggest that you call AppleCare if still under warranty or take a trip to your local Apple Store or AASP.
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How do I remove an email address that is no longer vaild for the iTunes Store or my iPhone? A really old email address keeps popping up on my iPhone, the email address is not valid and I have no idea what the password was. It's been over two years.
Hello tcnolen1,
It sounds like you are trying to change the Apple ID logged into the iTunes & App Stores on your iPhone. Use these steps:
Changing your Apple ID account
Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I've forgotten my security questions and my rescue email address is no longer available due to the address is many uears ago, what can I do for purchasing in itunes store?
You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I can't seem to remember my apple password and also the answer to my security question seems to be incorrect. Apple don't seem to have the correct email down either so I have no way of resetting my password, what do I do??
Foziakhan,
If you are referring to your Apple ID password, call Apple (1-800-MY-APPLE) and ask to speak to the Account Security Team. They will be able to assist you with resetting your security questions and also the password.
Hope this helps. Good Luck!
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