HT201407 how do I lock my device if it is stolen and has already had the account changed using the sleep wake button and conneted to itunes

if my IPad was stolen can my account be erased and a fake one put in so it miht be used? even tho i have a pass code and ICloud? I use ICloud to locate it so far it has shown offline for 2 weeks. I put it in lost mode and play a sound but it was gone for 24 hrs before I did this. I also have ITunes on it.

Hi BeckyNJ,
Welcome to the Apple Support Communities!
I found the following information that may help you transfer your iTunes library from your previous computer to this new one:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
You mentioned wanting to sync an older iPod nano with multiple computers. To do so, you may find the following information helpful:
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/HT1202
Regarding your previous iTunes / Apple ID account that you lost track of, we have a very helpful tool in attempting to recover that information:
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5646
I know that is a lot to hit you with at once, but I hope it was helpful!
Thanks,
Matt M.

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HT201263 When my Ipod touch is in autolock I can only restart the device holding the sleep/wake button and home button at the same time for 10 seconds. While in auto-lock it is using battery power and will do so until the battery is drained. Whats wrong

When my Ipod touch is in autolock I can only restart the device holding the sleep/wake button and home button at the same time for 10 seconds. While in auto-lock it is using battery power and will do so until the battery is drained. Whats wrong?

- Try a reset. Nothing is lost:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Connect the iPod to your computer and try to restore via iTunes. Try placing in Recovery mode if necessary to restore.
- If you can't turn the iPod completely off, let the batter fully drain. After charging for at lerast anhour try again
- If still not successful time for an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

HT201263 my ipad 2 wont turn on. I have it plugged into charger and when I hold the sleep/wake button, the battery image appears for 1 second, then the screen is blank. How do I get it working again?

My ipad 2 is wont turn on. I held the sleep/wake button down for 15 seconds and the battery image shows up for a second then the screen goes blank. Help!

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

My phone is frozen and wont respond to holding the sleep/wake button and the home button how do i unfreeze it?

my phone is frozen and wont respond to holding the sleep/wake button and the home button how do i unfreeze it?

See Here for
Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430

How many times do you have to click the sleep/wake button to get the light brighter? (on iPod touch)

How many times do you have to click the sleep/wake button (top button) to get the light/screen brighter? (on iPod touch)

That is not haow you change brigntness. Go to Settings>Brightness to adjust screen brightness.

HT201401 How can i reset my iphone if the Sleep/Wake button does not work?

My camera shuts off every time that I try to take a picture. I would like to reset my IPhone in order to try and solve the problem. My Sleep/Wake button does not work.
How can I reset my IPhone without the Sleep/Wake Button working?
Thanks for the help.

When pressing the sheep/wake button, the iPhone's screen is not turned off if on and does not turn on if off, and pressing and holding the sleep/wake or on/off button does not bring up slide to power off?
And you can't do a reset by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release?
If so and there is no change after restoring the iPhone with iTunes, make an appointment at an Apple store if there is one nearby since more than likely there is a hardware problem.

Why does my iPhone 4s stall when I turn on the sleep/wake button and how do I fix it

I was just wondering why my iPhone 4s stalls when I press the
Sleep/wake button? And how do I fix it?

Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

HT201263 Ok so that answers my question how to restore her phone and I realize she will lose all information, which is fine..but what if the sleep/wake button doesn't work?

So I have the directions to restore her old phone and realize her info will be lost..ok..but how can I restore it if her sleep/wake button is not working?

You can back up your phone to itunes on the computer before restoring so that data wont be lost. Once the phone if saftely backed up you click on the "iphone" section to find her phone details. There is a button that says "restore". CLick on it and the phone will restore

HT1430 How do you turn off your phone if the sleep/wake button doesn't work anymore?

How do you turn off your phone if your sleep/wake button doesn't work anymore?

If a reset doesnt fix it (which it wont - that is likely a hardware issue), then get warranty service.
http://www.apple.com/support/contact/
1-800-MY-APPLE (1-800-692-7753)

How long did it take to get the Sleep/Wake Button repaired? It's been more than a month since I sent it. Is it normal?

I sent my iPhone 5 to get fixed the Sleep/Wake Button and they said me that they could not repair it as the warranty period was over. Then I had to sent it again because they did not correctly read the purchase date. Since this second time I sent it, it is been more than three weeks and I am still waiting. The period of warranty seems to be accepted now but I am informed now that they are waiting to receive a piece to finish the repair. It was my understanding that I would have given a refurbished iPhone in a week or two. Is it normal this long delay? Is there an option to reduce it?

I recall reading a post here that it's shipping from China? And that because of the time difference once it was shipped, people have recieved it a day or so earlier than expected...
I'm not sure if this is always the case, but it does give me a bit of concern... Because I work full time (10+ hours a day), I would be nice to have an "exact" day as I dont have anyone at home to wait for the package and having an exact day that the computer will get to my house will give me time to plan for a day off to wait for my computer...
anyways.. anyone know if the arrival date is usually correct?

HT1430 How do I restart an Iphone 3GS when the sleep/wake button doesn't work?

I have an Iphone 3GS which I have to restart. But the sleip/wake button doesn't work. What can I do to get it restarted then?
Thanks

If the iPhone is on and working, one way is to Reset Network Settings. Settings App > General > Reset > Reset Network Settings.

HT201401 Sleep/Wake button is not working. Do you have any suggestions how can I fix this?

Hi, I bought an iPhone5 in Sydney on 17 Sep 2012 (through Apple online store-Weborder no. W425361396) while I was studying there. Now I already went back to my home country (Thailand). And I got a problem with my iPhone5. The Sleep/Wake button is not working. Do you have any suggestions how can I fix this?
Looking forward to hear from you.
Best regards,
Apiradee

You will have to return the iPhone to Australia .The iPhone warranty is not international .
Warranty and service is only provided in Country of original sale
You could try a reset followed if required by a restore initially with backup and then again if required as new
If that makes no difference it will be a hardware issue and you will have to return it to Australia

6th generation iPod nano automatically turns off when I push het sleep/wake button or when screen turns black after a while. How can I solve this ?

My 6th generation iPod nano automatically turns off (=stops the music) when I push het sleep/wake button or when screen turns black for power saving mode. Does anyone know how to solve this ?
I have already tried resetting, connecting to PC/iTunes to check the software version, turning off/on, I don't have any inspiration anymore.
Thanks for your suggestions!

Hi VeerleD,
If your iPod touch unexpectedly powers off, you may want to use the steps in this article to troubleshoot -
iPhone: Hardware troubleshooting (The steps apply for the iPod touch) -
Specifically -
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using Apple Support Communities.
Best,
Brett L

How can i fix an ipod whose sleep/wake button is not working?

Ever since I bought my 2nd generation ipod, the sleep/wake button has never worked. What could be the problem and how can I fix it?

I looked at the previous discussions and most of them are talking about taking it to the apple service center but that's too expensive for me. i was wondering if there was any other option apart from that.

How do you reassign a device to Mac OS once it has been assigned to the Windows OS using Parallels?

How do you reassign a device to Mac OS once it has been assigned to the Windows OS using Parallels? I've tried ejecting device and plugging in again. I've tried restarting Mac and shutting down Mac completely, but never get the device window to pop up to select the Mac for the device.

See:
http://download.parallels.com/desktop/v5/docs/en/Parallels_Desktop_Users_Guide/2 6819.htm
That is one topic from the guide, not the whole guide

HT201407 how do I lock my device if it is stolen and has already had the account changed using the sleep wake button and conneted to itunes

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