HT201407 I backed up my phone before it was replaced.  My apps have disappeared altogether, and my music is there but it indicates that I need to download (not pay for) each track again.  What have I missed?

I backed up my phone before it was replaced.  My apps have disappeared altogether, and my music is there but it indicates that I need to download (not pay for) each track again. It's only small stuff, but my ringtones and photos and background etc have all gone, too.  What have I missed?

How to BackUp  >  http://support.apple.com/kb/ht1766
What gets Backed Up
iTunes http://support.apple.com/kb/ht4946
iCloud http://support.apple.com/kb/PH2584
Restore from Backup  >  http://support.apple.com/kb/ht1766

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