HT201407 i have a old iphone 4 i want to use for games only but my apple id and password is gone i cant find it i have tryed several times and cant get in to phone what can i do
i have iphone 4 I wantr to use just for games but I don't have my password or apple id for phone how do I fully restore it
You go to https://iforgot.apple.com/appleid if you don't remember the ID.
If you know the ID but not the password, you go to https://iforgot.apple.com and reset it.
If you can't do either of those, you call Apple and speak to someone in account security.
Similar Messages
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My phone will not let me restore it, I tried several times and when I install the frimware gets error and nothing is installed. What can I do?
My phone will not let me restore it, I tried several times and when I install the frimware gets error and nothing is installed. What can I do?
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Hi - I need help. I would like to use my old iPhone 3 as an iPod for music only. Problem is that my phone is locked with a password I can't remember. I havent used the phone since I got my iPhone 4. Anyone who know how I can reset the phone to standard installation or just get acces to the phone. There is no SIM card in the phone.
Hi Lawrence,
Thanks for your prompt response, however I have first seen it now. I have placed an active SIM card in the iPhone turned it off and on. It now says SIM locked, please write access code. The problem is I don't remember the password. When I connect it to iTunes it tell me that I have to write the password before it can be used with iTunes...... Do you have any good ideas? I see you are from the NYC area.... used to work there back in the early 90´ Those were good days..... What a City -
I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?
You need to install Office on the computer from the installer DVD or disc image you purchased.
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I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help? I have been charged for this song but have not been able to download.
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I can't download the latest update 5.0.1 I've tried several times and it gets to the end of about 70 minutes of downloading and then says the server timed out. Had the ohone for a year and no trouble until now. Please advise what to do. Thanks.
DIsable your antivirus and firewall.
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After updating iOS 8.0, I only see a black screen on my iPad 4 asking for a 4 digits passcode, I've tried severeal times and now every time I try I get this message "Ipad dissable wait 60 min... I do not know what to do???
Howdy mendjes25,
It sounds like you’ve recently updated your iPad and now it’s disabled because the passcode you’re entering isn’t being accepted. I can imagine that would be frustrating. Take a look at the article linked below, it describes the alert you’re seeing and provides the possible resolutions for that issue.
iOS: Forgot passcode or device disabled
I hope this helps,
-Jason -
Any ideas how to get my software updated on my IPOD 3rd Generation when my computer times out? I have tried several times and it appears to take 30 plus hours. How Frustrating, not to mention the kids are too!
If the iTunes purchases are not in your iTunes library you can redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you restore from backup, not that synced media like apps and music are not included in the backup and thus if those items are not in the iTunes library they can't be restored to the iPod during the latter part of the restore process. -
Hi, I just recently burned one of my personal CD's onto my itunes so I could sync it to my ipod touch. After the CD was done burning, I dragged the music over to the ipod so it could sync, but nothing happened. I have tried several times and even with other music and none of my music will sync onto my ipod. Can somebody please help me with this?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method -
my ipad is disabled because my daughter changed the passcode and then she forget it and now we tried several times and the ipad is sdisabled and says to connect to itunes what do i do to undisable it?
Try this first - I saw a recent post where a user with the same problem after an iOS update used his Apple ID password.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
trying to install itunes on win 8.1. keep getting error apple application support not found. asks me to uninstall and install itunes. i tried several times and keep getting same error.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
My ipad2 won't accept my apple password for new app install. I've tried several time and get a pop up "unknown error". Help?
Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again. -
Hi Guys, Im trying to send a 80pages IPhoto book to the store but the uploading fails, I tried several times and always a message "an error occurred" without clarification, can you help me?
Is there any size limit? or a limit of time to upload? (as it takes more than one hour!!!)Preview the book -
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
if it is good boot into safe mode, preview again (only limited fonts are loaded in safe mode) and upload
LN -
I bought a quiz tunes app it won't load how do I get a refund or what can I do
Have you tried deleting and reinstalling the app (via the Purchased tab in the App Store app, if that tab is working), and if that doesn't fix it then have you tried contacting the developer (there should be a link to the developer's site on the app's description page in the store) ? If re-downloading and contacting the developer doesn't get you anywhere then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link.
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I have tried several time to unlock the OldMaps (old-maps.co.uk) app without success. Has anyone managed t do it? If yes how?
I keep getting:
'In-App-Purchase Error:
There was an error purchasing this item please try again.'I'd say the issue may be leaving it in direct sunlight. The temperature from the radiance of the sun could cook your iPad. But in that light, dude, its not a radio. Its a quality computing device capable of doing many thing, just not in direct heat. You might do better with a cd player?
Read this for more information on the subject of direct sunlight.
http://www.usatoday.com/weather/resources/askjack/2006-08-21-shade-temperature_x .htm
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