HT201407 i have bought ipone 5s off ebay and cant activate it cos do not have previous owners id.....what do i do?
i have bought ipone 5s off ebay and cant activate it cos do not have previous owners id.....what do i do?
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.
Similar Messages
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HT204161 I bought an iphone 4s off ebay and cant unlock it
I bought an iphone 4s off ebay, and i cant unlock it because the previous owner got it second hand and that owner doesnt know the password. i have no way to contact that owner. I dont know how i am supposed to use the device because i cant get pass that. i didnt even know that it had this problem until i recieved it. What am i supposed to do?
Get a refund immediately.
You have probably been sold a previously stolen iPhone. It is Activation Locked as described here:
Find My iPhone Activation Lock - Apple Support
Without the original owner's Apple ID and password being used to unlock it, the iPhone will remain forever useless to you. -
Bought an iPhone off ebay and its stolen and locked on icloud at activation, what should i do?
Recently, my partner bought an iphone off ebay to find out it was stolen, no money can be recieved back so is there anything Apple or the community can recommend?
Sell it for parts, give bad feedback, file paypal or ebay claim, do better homework next time.
And the last one my favorite - spank him/her. -
Can anybody help, i got my phone from england from ebay and im from ireland but the person i got the iphone from his icloud email is on my iphone and i cant delete it without his password
Report the fraud to ebay.
There is no way to bypass activation lock. -
please help anyone asap bought a iphone 5 of this guy but cant activate my iphone cause the previous owner forgot to delete his old apple account and now i cant activate my iphone 5 and i cant get in touch with the previous owner cause i dont know him haha
Sorry, but you can't use that iPhone. The activation lock is an anti-theft measure; Apple won't unlock that device for you.
(121713) -
I bought an iphone5 but cant activate cause it linked to the previous owners icloud
I bought an Iphone 5 online 2nd hand but cant actavate it cause its linked to what i think is the previous owners icloud but the owner wont return calls to me
Find My iPhone Activation Lock- Removing a device from a previous owner's account
iCloud - Find My iPhone Activation Lock in iOS 7 -
I sold my iphone 4s and added some money to buy a second hand Iphone 5, i can't get into the phone because i need the previous owners apple Id and password and theres absolutely no way I can cintact the previous owner because i had thier number on my iphone 4s which was sold before i brought the 5.
Only the previous owner can unlock your phone, either by providing you with the code or by removing it from his liste of devices. I'm afraid that if you cannot contact him your phone is useless.
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TS4268 have got a new iphone 5c and cannot activate imessage or facetime
Have got a new Iphone 5c and cannot activate imessage or facetme, I have tried lots of different things now and it is driving me mad!!!!
iOS- Troubleshooting FaceTime and iMessage activation
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I bought a iphone 4 off ebay and i hace a apple id but since i cant since they have find my iphone i cant not sign in with my apple id so i can not active it what can i do to fix it ?
Until your friend do this read below
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
You have a brick, Apple and this forum cannot help. -
Have purchased a IPad 3 64g cellular from EBay and cannot activate it . It keeps saying the activation server is unavailable . The Ipad itself appears to be brand new could it be security locked if possibly stolen . The seller has a 100 percent record of satisfied customers ?
Contact the seller and either get it working or demand a refund.
As an aside, I would NEVER buy computing hardware on eBay (or other sites like that).
Barry -
IPhone bought sealed NIB off Ebay, is it under warrenty?
Bought my iphone sealed off ebay, is it under apple warranty? I have the sheet inside the packet that talks about warrenty information..
I don't know but I'm curious why you bought it on ebay when it's cheaper to buy an iPhone from ATT or Apple?
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HT1056 I bought my iphone on Ebay and it doesn't have iphoto on it. How can I get it?
I bought my iphone on Ebay and it doesn't have iphoto on it. How can I get it?
You buy it on the App Store. It doesn't come with an iPhone.
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The description says it all. I bought a movie on iTunes but when I try to watch it plays back slowly with no sound. Then the video will speed up and the sound will work for a moment then off again and back to slow motion. I have a dell laptop running windows 7
Hi Normanwh,
If you are having video playback issues in iTunes on your Windows machine, you may find the following article helpful:
Apple Support: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Regards,
- Brenden -
hello my frend, i dont know what i have to do. I bought iphone 4 from ebay and it is locked can you help my to unlock ?
<Edited By Host>Only the wireless carrier to which the iPhone is locked can unlock
it. Contact them to see if they offer unlocking and if you qualify.
Apple does not unlock iPhones - wireless carrier has this responsibility. -
I have bought a 3gs on ebay but it still has the password. I have tried to restore but keep getting a 3914 error on restore. Can anybody help?
See the error descriptions fro error 3914 here: http://support.apple.com/kb/ts3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com".
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