HT201407 I just received my new iPhone 5c and cannot open it to insert the SIM card. The instruction say to "slide to open" but I cannot open it! Please help!
I just received my new iPhone 5c and cannot open it to insert the SIM card. The instructions say to "slide the back off" the phone but I cannot get it to open. Please help?
Huh...? Where did you get it? And what instructions are you looking at? The instructions do NOT tell you to slide the back off. The back doesn't come off. The Sim slot is on the right side of the phone. You use the tool that came with it or a paper clip to eject the SIM tray and put your Nano-SIM in it.
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I have just received a new iphone 5s and need to set the Apple ID with my work email. I used my work email on my personal iphone 4s to set up an icloud account and it will not let me use this email as the Apple ID on my new iphone. As it is a work phone I need to use this email address as my Apple ID. How do I do this?
when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email
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I have just received a new iPhone 4s and have restored it from the last back up I did before I got the new phone, however, after I do the restore the only option I get is to click on "Done" at the top of the page but then no data or information from my phone shows up and when I click on the "iPhone" button on the top right hand side of the page it takes me back to the previous page and gives me the option to set up a new phone or restore again. I have just restored my husbands iPhone 5 and had no issues at all. They were both backed up on the same day last week.
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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Just got a new iPhone 6, selling my 5 to Amazon. Trying to follow Apple instructions to erase content before sending but 5 will not connect to iCloud so I can't proceed - when promoted to enter password I keep getting "Verification failed. There was an error connecting to iCloud". I have checked apple id/password multiple times and they are correct. Any ideas out there? Thanks in advance
HFJ,
every once in a while my iPhone 5 fails to recognize my Apple ID. I don't have to go all the way to Restore to Factory Settings, I just have to turn off the phone. (Hold down top button until screen asks to slide if you want to turn it off.) Give it a few seconds, turn it on again. -
I just bought my new iphone 4s and when I make a call or receive a call I can barely hear them.
Plastic packaging film?
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I just purchased a new iphone 4S and I'm trying to loan some music from itunes. I keep getting a message that says not enough space on my phone. I checked my phone and I have 5.1G available. I deselected all the songs on my itunes to try and get it to sync and I keep getting the same message. Any tips?
Hey csumner1,
Thanks for the question. I understand you are receiving a "Not enough free space" alert when attempting to sync your new iPhone 4s. The following article may help to resolve your issue:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503
Resolution
Try disconnecting and reconnecting your device, then syncing again to solve this issue.
Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:
1. Turn off the music or photo sync option in iTunes for the device.
2. Click Apply to sync the changes to the device.
3. Turn the music and photo sync options for the device on again.
4. Click Apply again to try to sync the device to iTunes.
- If the 'Not enough free space' alert appears, continue to step 5.
5. Turn off the automatic syncing functions for the iOS device. To do this:
- Select the iOS device from the iTunes window and click the Summary tab.
- Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
- Click Apply to sync the changes to the device.
- Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
If the 'Not enough free space' alert appears, continue to step 6.
6. Restore using iTunes.
Thanks,
Matt M. -
I just got a new iPhone 4 and i tried to download some songs from my itunes account onto my phone and it bricked my phone! So I can't use my phone, it's locked. It shows a plug going into an adaptor frozen on my phone. How can I resolve this problem? I got my phone at Verizon yesterday so I went back to see if they could help me today and they didn't know anything about it at the Verizon store. Theyy said to try IMac store here in town...
Ask the Verizon store to exchange your iPhone for a different iPhone 4.
UPDATE - Sure, try ckuan's solution first. Then use mine if that fails.
Message was edited by: sberman -
hi i need help, i just go a new iPhone 5 and i want to put all my backed up stuff on, but it doesn't show on the list, how do i get all my stuff back and yes i did backup the old phone
Follow the explicit instructions in the article from which the thread was started and restore the device from the backup of the previous device.
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I just got a new iPhone 4 and the (-1) error keeps popping up on my screen as it is restoring filmware, what's wrong with it?
when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email
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I just purchased a new iPhone 5 and I can't get it to connect to my home network, which is ATT U-verse. Can someone help me?
Apps and music aren't part of the backup. App data is http://support.apple.com/kb/HT4946
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I just received my new Mac Mini and want to migrate files from my Time Machine. I assume the old OS is on Time machine and I don't want it to supersede the new Yosemite OS. Do I have to Do anything special?
Using Migrations Assistant will only move the data and other things over, it will not bring over a previous version of the Os since the 2014 model can run anything earlier than Yosemite.
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I just bought a new iphone 5S and once turned on and pushed the button restore from Icloud, I'm stil stuck in this section i can't do anything plus i turned it off and on again and still not working, please provide me with a solution very urgently!!
Kindly note also that i did not work on this iphone before, i just turned it on and i cannot connect it to the itune and restore it as the itune cannot read the device since i'm not able to reach my home screen, I am stuck in my restoring screen.
Please help!!!!You dont have any data on your phone yet right?
If you dont connect your device to the computer and
Press and hold the Sleep/Wake button and the Home button together for at least 15 seconds, until the Apple logo appears.
after that click okay when it says itunes has detected an iphone in recovery mode. Then click restore
after that try again -
I've just synched my new iPhone 4s and lost my videos and photos as I opted not to save them when prompted - is there any way to restore these files?
No. Not if you didn't have them backed up somewhere.
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My wife just got a new iPhone 6 and took some great photos then I connected it to her computer and restored it to her iPhone 4 settings and lost her new photos. Is there a way to recover them?
Sorry, unless she backup up the new phone before or is using iCloud to save the photos, the photos are gone.
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Well I just got a new iPhone 4 and wish to use my Toyota Prius Hands-Free capabilities with the new phone in my 2006 Prius.
I tried setting up in the car but it says to enter pass key on the phone; which I can't figure out how to do as it gives me a key pad but
the only button is the "Call" button???You must unlock your phone by entering its passcode (if any), then go to Settings/Bluetooth. In the car you must enable Pairing mode (check the manual for the car). When the two see each other you may have to enter a pairing passcode, but this should be displayed in the car. For most hands-free pairing the passcode will be "0000", but you should check the car's manual.
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