HT201407 Ipod My daughter locked my iPod with a code and now she does not remember it It is locked and it will not work connected to iTunes

My daughter locked my iPod with a code and now she does not remember it It is locked and it will not work connected to iTunes

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

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HT5787 My daughter set a password on her Ipod touch and now she can't remember it and every time we try a password 4 digit number if it is wrong it locks it for an hour. Can you all please help us with this?

My daughter was playing with her Ipod last night and set a 4 digit passcode on her Ipod, well now she can't get on it due to she changed it several times and now she can't remember the correct passcode. Any help on this will be appreciated.

Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

So my daughter set a password to lock her ipod and now she can't remember it. I tried to restore to factory settings but it still wants a password. I tried 0000 and that doesn't work. Any ideas what to do to?

So my daughter set a password to lock her ipod touch and now she can't remember it. I tried to restore to factory settings but it is still asking for a password. I tried 0000 and that didn't work Any ideas what to do?

From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock

HT1766 My daughter put a password on her i pad and now she can't remember it. What do i need to do?

My daughter put a password on her i pad and does not remember it. How can i unlock it for her. I made an appt with the apple store for Monday?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

TA44551 My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work.

My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?

- After charging for 1/2 hour or so, does iTunes see the iPod? If yes, restore the iPod from backup.
- If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

I downloaded new os for my daughter's ipod touch. I remember during setup after that I checked off my husband's email account and now she is receiving his texts. How do I fix this. The "icloud"/ "messages" buttons are both greyed out under settings

I downloaded new os for my daughter's ipod touch. I remember during setup after that I checked off my husband's email account and now she is receiving his texts. How do I fix this. The "icloud"/ "messages" buttons are both greyed out under settings

Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities

TS3218 My iPod Nano 6th generation fell one time and it kept working with a small crack in the screen.But after a while it just gave out and does not turn on.I try to charge it and all it does is blink the apple icon on and off.When disconnected nothing h

My iPod Nano 6th generation fell one time and it kept working with a small crack in the screen.But after a while it just gave out and does not turn on.I try to charge it and all it does is blink the apple icon on and off.When disconnected nothing happens.

I am having the identical trouble as described above with my month old Macbook Air. I tried everything with the ditto results. Please help anyone!
Mine is a Macbook Air 13', 128GB, 1.86GHz with 4 GB RAM.

My mother buy one ipod for me,and now she give to me. Can i replace an ipod for an iphone locked to use only of United States? I'm from Brazil and i go to United States(Orlando) in November to live there some time.can i change the ipod to iphone so you c

My mother buy one ipod for me,and now she give to me.
Can i replace an ipod for an iphone locked to use only of United States?
I'm from Brazil and i go to United States(Orlando) in November to live there some time.can i change the ipod to iphone so you can use in the United States.

No.
There are no trade ins at all.
You would ahve to buy a new iphone if you want one.

I synced my daughters ipod touch with my apple account and now all of her contacts are on my iphone and my contacts are gone. What happened???

I synced my daughters ipod touch with my apple account and now all of her contacts are on my iphone and my contacts are gone. What happened???

Try settings -- messages -- send & recieve and see if your email and phone number are in there and if there is only a check mark next to your email address. If so just check off your phone number and try that.

HT201210 my 8 yr old daughter put a passcode on her ipod touch and now she cannot remember it

My 8 yr old daughter put a passcode on her ipod touch. she hadn't used it in about a month
and now she cannot remember what her code is. She made several attempts yesterday and
disabled it, i got it back to the point where we can try again still not sure what it is.

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What if my ipod touch 4th generation can't update and now the only option is to restore it. And i don't know what happens if i press restore?

What if my ipod touch 4th generation can't update and now the only option is to restore it.
And i don't know what happens if i press restore?
Will it show my back up and back it up or what?
And if that does happen will all my pictures stil be there?
Also i'm not on a apple computer.

To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Either a PC or Mac work the same.
The photos in our iPod's Camera Roll album will be restored as will the last 30 days of photos in our PhotoStream album

I upgraded iTunes on my pc and now it does not recognise any of my iPods or iPhones?

I upgraded my pc with the new iTunes and now it does not recognise my iPod or iphone

The apple ID as I did not see anywhere just for email address , but then the ID is the email address, original ID does not work with new or old password, but is displayed on the apps page on iPod when trying to update apps, so ID is changed on PC and all is well it is the iPod that isn't

I restored my ipod and all i get is an apple on the screen. It will not charge or anything, help

Restored ipod touch and all i get is the apple on the front. my computer will not charge it and itunes will not recognize it either

try holding the home button and the lock screen button until either the screen goes black or the white apple appears. do this plugged into itunes if that doesnt work then do it unplugged

I synced my friends iPod on my mac book pro and now she can't sync it on her laptop pc. Help

i synced my friends iPod on my mac book pro and now she can't sync it on her laptop pc. Help
I know Im an idiot but please help anyway
Thanks

Sounds like your really restored her iPod on your computer/iTunes library. She needs to restore her iPod from backup on her computer
iOS: Back up and restore your iOS device with iCloud or iTunes

My ipod will no longer connect to itunes

My ipod will no longer connect to itunes except for while it is restarting. However once I get to my log in password it disconnects. Also my computer does not seem to recognize my ipod yet it still manages to charge it even though it is not recognized. I have tried unistalling itunes/ installing it again. I can't seem to reset my ipod, and I have turned off my firewall and disabled my anti virus. Nothing seems to work and I am losing my patience. This just happened out of no where. Does anyone have any suggesting about what I could do?

May somebody please help me?

HT201407 Ipod My daughter locked my iPod with a code and now she does not remember it It is locked and it will not work connected to iTunes

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