HT201407 My daughters ipod touch 4 gen, ios 6.1.3 restarts at least twice a week, it is less than a year old. What do I do?
My daughter has a ipod touch 4 generation. It is running iOs 6.1.3. The problem is that it loses its data and reverts back to a new ipod at least twice a week. We connect it to the computer and restore it and it works fine for a few days and then we have to do the whole thing again. If we are not near our computer then we are screwed until we get home. It is less than a year old. I don't want to have to restore every few days for the next several years. All help is greatly appreciated.
A). This is the iPhone forum.
B). If it's less than a year old, it's under warranty. Make an appointment at the genius bar and get it taken care of under warranty.
Similar Messages
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I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on "updating ipod software" for 3 hours now!
She has had it for about 6 months and this is the first time we have plugged it into the computer since then. I can not exit out of itunes either.If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty
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Ipod touch issues include faulty home button, and only half a day battery life. It is less than 2 years old but no extended warranty. I have heard Apple will replace??
Apple will exchange your iPod for a refurbished one for this price as an out-of-warrany replacement. They do not fix yours.
Apple - iPod Repair price -
My local apple store is in Belfast, Northern Ireland. Do you reckon if I trade in my iPod touch 4g black (less than I year old) I will get a new white iPod touch for free??
Please Post !!!!!!!!No, Apple does not offer that kind of exchange.
If you had a valid problem covered under the Warranty or AppleCare, they would swap it out for an identical item (including same color). -
IPod Nano 7th Gen- battery problem- less than 2 years old
When you connect it to the computer's USB (or to a USB power adapter) so that it has power, does it still operate properly? If it does, you are saying that as soon as you disconnect it from power (even after it has been connected for a while), it immediately shuts off?
Or is the iPod "dead" when you connect it to power? -
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My IPOD classic 6th generation will no longer stay in sleep mode and it is less then 2 years old. It is running the battery down because of this. Does anybody know how to fix this issue? I have use the hold button when I put it in sleep mode. I have already restored my IPOD and that only worked temporarily. I've charged my battery fully and synced my IPOD and reset to the original settings my IPOD, but none of them worked.
Reset your iPod.
Turn the Hold switch on, then off again and then press-and-hold the Menu and Select (centre) buttons at the same time for at least ten seconds. During this time, you should see the Apple logo appear on the iPod. After a while (it could take up to four minutes) the iPod should display the Main Menu screen and it will be ready to go.
Then see if the iPod sleeps correctly. If it doesn't, you may need to Restore the iPod. To do that, connect it to your iTunes Library and by looking at the iPod through iTunes, you will see the Restore button.
Be aware that a Restore will remove all the content from your iPod and (if you if you use Sync to manage your iPod) put back only what is in your Library. If you use Manually Manage, then you will have to manually add back everything that you want to be on the iPod.
If neither of these steps cures the issue, that may suggest a hardware problem. -
I didn't drop my ipod and it did not get wet. I don't know why it wont work with headphones anymore...
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
or send it to Apple
Apple - Support - iPod - Service FAQ
Apple may determine that the damage is due to abuse. If they do so you will have to pay for Apple to exchange your iPod with a refurbished one.. The price is $99 if you have a 64 GB one and $99 for the others. -
My hotmail won't stop downloading and it's taking up lots of storage. How can I stop this?
Hello,
I tried the workaround. Changed the setting in Organizer - Bearbeiten - Voreinstellungen - Kamera oder Kartenleser (this is on my German menu. It translates to somewhat like Organizer - Edit - Options - Camera). I got, no matter how I changed these settings to, always the same wrong result yyyy dd mm.
Now I changed in the Control panel, Region and language, Format, Date (short) from my German standard tt.mm.yy to yyyy-mm-dd).
Now the Organizer really creates the correct folder yyyy mm dd !
I do not know yet what disadvantage I have by this change in other applications, there probably will be some (or, more likely, many). If I get serious errors elsewhere, it is not worth to change the control panel setting in a stop-go motion just for PSE to behave correctly. Then it could be better to change the folder names by hand.
But anyway thanks for this hint. I just was not clear where to change the date format.
If anyone finds a better workaround, we all would be eager to hear about it.
PS: With the great tool AutoHotkey, it might be easy to create a script which switches the control panel format stop-go between the 2 formats. In practical use, that would be just a quick shortcut to be keyed in. I'll have to think about that, since I do not expect a fast solution from Adobe.
Greetings,
mcmusic77 -
Can't activate imessage on my daughters ipod touch 5th gen. Comes back with "An error occured during activation". It was working until I updated to latest IOS version 7.1.2. Managed to update Facetime ok but can't do anything with iMessage. Can anyone help?
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
5th Gen iPod Touch w. iOS 7 not recognized by iTunes 11.1
On Wednesday I updated my 5th gen iPod Touch to iOS 7, and ran the latest iTunes 11.1 update on my MacBook Pro running OS X 10.8.5.
For two days, everything worked fine, but today, when I plug in my fully charged iPod it is not recognized by iTunes.
Some salient facts:
1. My iPod shuffle is recognized by iTunes without problem when I plug it in to any USB port on my Mac.
2. I tried all of Apple's troubleshooting suggestions - restarted iPod and computer, tried connecting to different USB ports on my Mac.
3. My iPod touch will still charge when plugged in to my Mac.
Any ideas? Thanks.I did try all of Apple's troubleshooting suggestions. It was the cable - Thanks for the tip!
It didn't occur to me to suspect that my still-new, Apple-brand cable went bad the same week Apple released two major software updates. -
Why won't iTunes 11.0.1 sync my Podcasts to my 3rd Gen iPod Touch on IOS 6.0.1?
Why won't iTunes 11.0.1 sync my Podcasts to my 3rd Gen iPod Touch on IOS 6.0.1? I'm running iTunes on my MacBook with Mac OSX 10.6.8. I've checked to make sure in iTunes that the Podcast Sync box is checked and it is. I've tried checking communities and tried several suggestions and nothing seems to work for me. Everything else syncs except Podcasts. I can't figure it out. Any suggestions to get Podcasts syncing to my iPod Touch again? Thanks!
One other step I've tried was removing and completely reinstalling the playlist to the iPod. That cleared up the problem for about two days.
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TS1363 i just updated my 4th gen ipod touch with ios 6.0.1 and cant get my email to work
i just updated my 4th gen ipod touch with ios 6.0.1 and can't get my email to work anymore
See:
iOS: Unable to send or receive email -
Error 8288 when upgrading my first gen Ipod Touch to IOS 3.1.
I am having some trouble trying to get IOS 3.1 on my first generation Ipod touch. I have the latest Itunes, I do not have any dvd burning software like Anydvd that can interfere, and I've tried it on two different computers with no avail. Any help is greatly appreciated.
msoviolist, I opened a ticket via their so called "Express Lane" support page, I assume it'll take a couple of emails before they decide to credit you for the download. I would suggest linking to these two threads in the correspondence, this is what I included in the message;
=========
I've attached a couple of threads from the Apple support
forums, it appears this is an ongoing problem for many folks trying to
download the 3.1 upgrade for the 1st gen. iPod Touch, feel free to
check them out;
1) Error 8288 when upgrading my first gen Ipod Touch to IOS 3.1.
https://discussions.apple.com/thread/3373167?start=0&tstart=0#
2) How do I upgrade first generation touch software to 3.1.3
https://discussions.apple.com/thread/3009667?start=0&tstart=0
==========
Good luck...
Message was edited by: SpanishClash -
Is there an easy way to find apps that will run on an ipod touch gen 2 with iOS 4.2.1?
My grandson's ipod touch gen 4 was stolen so I picked up a used ipod touch gen 2 only to find out I can't upgrade beyond 4.2.1 iOS, so I am trying to find apps that run on that iOS. Enter an unfriendly App Store for those of us not used to using it!
Can someone please tell me an easy way to find apps for him to run on this older system?
Thanks in advance!You can also use this more manual but free method,
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/finding-a pps-for-older-devices -
Hi,
I have an old iPod Touch(probably Gen. 1 or 2).
Can I or do I need to upgrade it to the latest iOS 6?
What advantages will I get from the iPod Touch(Gen. 1 or 2) if it is upgraded to iOS 6?
Thanks.Neither the 1st, nor the 2nd generation Touch can be updated to iOS 6.
1st gen can go as high as iOS 3.1.3
2nd gen can go as high as iOS 4.2.1
(And I think 3rd gen can only go as high as iOS 5.?? but I'm sure one of the other regular contriboutors will contirm or correct me.)
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