HT201407 my iphone is locked and wont let me use my e-mail

my iphone is locked to icloud and wont let me usemy e-mail

The message you are seeing is for an Activation Lock:
ACTIVATION LOCK
Before you can use the phone, you are going to have to have the previous owner sign off of iCloud and turn off Find My iPhone:
Removing Previous Owner from Device
Unless you can have the steps above completed, you will not be able to use the device.
GB

Similar Messages

  • HT1212 ipod is locked and wont let me use it

    Ipod is locked cant use it?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • Hi, i am trying to download an ap and it is saying my sercity questions answers are wrong, it has now locked my apple id and wont let me use it. It is saying it is going to send the reset for the passwords to my email adress.

    Hi, i was using my iphone 4 and i was trying to download an app. It was saying i needed a sercity question. I tryed to remember the answers to the questions but i forgot. It was saying it was going to send the correct answers to my email. But the email it has typed in i have never seen before in my life. So i was wondering what to do. It has now locked my apple id and wont let me use it.

    That's not a good sign if it said it was going to send it to an email address you've never heard of. Contact iTunes Support and let them know this: http://apple.com/support/itunes/contact/

  • Hi. my daughter has an iphone 4s and she has forgotten her passcode and wont let her use it at all now. it says that it needs to be connected to itunes, but when i do.....it says that it needs the passcode. what do i do??

    Hi, my daughter has an iphone 4s and has forgotten her passcode, and it totally shut down her phone. it says to connect to itunes, but when i do that.....itunes says that i need the passcode. how do i fix this??? please help

    iOS: Forgotten passcode or device disabled after entering wrong ...

  • TS1398 I have BThomehub2 - 2xf9 wireless broadband. I have switched wi-fi on my ipod touch but when i enter the password to join this network it stays locked and wont let me join. all other devices working ok. what do i do?

    I am connected to the internet via a BThomehub2 - wireless broadband. I have wi fi switched on on the ipod but when i put in the password for the home hub i get unable to join network? what do i do?

    - Reset the iPod. Nothing is lost.
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings.
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Does the iPod successfully connect to other networks?
    - Use the communities search box in the upper right and search for:bthome
    Other users have has similar problems with tBThome routers.

  • I bought a new laptop and went to sync all my info from my itouch to itunes that i just downloaded; but it tried to restore it instead. and wont let me use itunes until i restore. but i will lose all my stuff!!! why did it do that?! what can i do now??

    So did i really lose all my stuff and have to start over? l do have an external hard-drive from my last computer (that crashed) but when i had it repaired by a professional the next time i went to listen to itunes it said that it couldnt play any of my songs becuz they weren't in their original locations. l dont know what to do. ill be so upset if i lost everything! i even have my nursing school work on there!!!!

    See:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • I brought my iphone of my friend and i erased the iphone but now it wont let me have a sim in it without it telling me that the sim needs replacing. i got told the phone was unlocked.... any help?

    i brought my iphone of my friend and i erased the iphone but now it wont let me have a sim in it without it telling me that the sim needs replacing. i got told the phone was unlocked.... any help?

    ASk your friend who unlock the phone for him/her.
    ONly the carrier that the phone is locked to is authorized to unlock it.
    bAse on your description, it sounds like your friend had his/her phone hacked to unlock it from the original carrier.

  • How do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

    how do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

    http://support.apple.com/kb/TS3694#error1603
    Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
    http://support.apple.com/kb/TS3694#error1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

  • HT201412 i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place, please HEL

    i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place. however when i disconnect from the charger it switches straight off immediately. it also just flashes up the apple icon (on 10 seconds, off 10 seconds.......) when i connect to either car charger or computer. it also resets itself every single time i turn it back on using the mains charger. please help me understand what is happening to my phone
    is there anything apple could do if i took it to one of their main shops???
    Kris (bulzy_23)

    Sounds like a hardware failure.
    Make an appointment at the genius bar and take it in for them to look at. It will probably need to be replaced.

  • When updating my Apps on my IPhone, it tells me my password is incorrect and wont let me log in.  I came to this site and redid my password, so I know its right (as I had to put it in here to get into this forum) and it still tells me its wrong.

    When I go to updaye my apps on my IPhone it tells me my passowrd is incorrect and wont let me log in.  I changed my passowrd on this site just to be sure I had it correct and it still wont let me log in and still tells me it is incorrect.  What can I do?

    Updating your Apps is different from the Support Communities and use different passwords. Your best bet is to start with the support links here: http://www.apple.com/support/itunes/account/ If one of those suggestions doesn't work, then hit the "Contact Support" link from the list to the left for additional options.

  • TS1363 my iphone is locked and i need to delete every thing on it, and reinstall

    my iphone is locked and i need to delete every thing on it, and reinstall. how do i do it?

    You can restore the phone.
    Turn the phone off.
    Once the phone is off, hold the home button and don't let go.
    Press the power button while still holding the home button.
    You should see 'Connect to Itunes' on the screen.
    Connect to iTunes to Restore the phone

  • My ipod went through the wash about two years ago and now the wifi is dimed out and wont let me turn it on. :/

    okay so , my ipod is about two years old and went through the washer and dryer. no one has used it for two years because no one ever took the time to fix it, until now when my previous ipod cracked and barley works now. So i took it upon my time to fix this washed ipod and i have been able to successfully restore it and , backup, and restore backup. i have also reset the network settings, and still my wifi is dimmed out and wont let me switch it on, i have read the apple websites resolution to this problem and i have tried it and they do not seem to work as my wifi is still DIMMED out. I would like to switch over to this one because my cracked one is hard to use, but in order for me to use this one it would be very nice to have wifi so i could download apps, and when i restored and reset the ipod to act like a new one, it wont even let me sign in to my apple id because i do not have Internet, now the funny part is my wifi is working fine for my 5 family members and their phones/android tablets, i am the only one who has an apple device. please right back!!! thanks!

    See:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • My ipod is locked and wont inlock

    my ipod is locked and wont unlock. it says that I have to wait 23,646,570 minutes
    i have no clue what to do need help!!

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
      Disabled Recovery-must use syncing computer.

  • Just updated to mavericks and now iphoto wont work. wont let me update as has previous owners appleid in command field and wont let me change

    can anyone help? bought my macbook pro second hand and when i try to update iphoto so that it works in Mavericks it has the previous owners appleid locked in the id field and wont let me change so i cant update. i have logged into my account but makes no difference....????

    A very good post by Linc Davis.
    Linc Davis
    Re: I bought a used MacBook Pro (mid 2010).  How do I change settings so that I am the owner instead of "tourist"? 
    Feb 16, 2014 11:56 AM (in response to Dee SeaWarrior)
    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter theserial number on this page. Then find the model on this page to see what OS version was originally installed.
    1. You don't own another Mac.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to thetechnical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    2. You do own another Mac.
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the Ckey at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.

  • My iphone automatically locked and it does not open again,but if u call the sim that was inserted you will hear that it was active,so please help me how to open my iphone 4,no display appeared if you touch the switch button

    my iphone automatically locked and it does not open again,but if u call the sim that was inserted you will hear that it was active,so please help me how to open my iphone 4,no display appeared if you touch the switch button,

    Hello arlyn-cavite,
    If the screen is not showing anyting when you press any of the buttons you may want to try these steps.
    From article iPhone: Hardware troubleshooting http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Take care,
    Sterling

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