HT201407 screen is black- help!

I recently downloaded the newest upgrade for my iphone 4s...and today my screen went black.  I was able to see some here and there, but for the most part nothing.  I took it to the verizon store and they connected me with tech support.  The girl told me that I should restore and then sync it back up and it should fix the problem. (The problem apparently was bugs from that recent software upgrade)  I've tried restoring (getting the steps from a troubleshooting article from apple) but the screen remains black.  I'm frustrated and out of patience.  Please help!

if iBook works otherwise could be inverter board - sometimes faint image is visible on the screen.
that kind of repair is not to expensive, as a guess under $100-150 parts+labor.
if it's LCD panel could be close to $500 with parts and labor, same for the logic board.
could be even some bad connection inside somewhere.
you may want to get it diagnosed by authorized shop in your area, usually charges will apply for diagnostics, about 1hr labor.
http://www.apple.com/buy/locator/service/

Similar Messages

  • 1616 screen goes black - Help please

    I have just bought a new Nokia 1616. I have worked through all the settings but cannot find the one to stop it turning the screen off after a few minutes of non-use.  The screen goes black and so you don't know if it is switched on or not.  Ideally I would like it to show the clock like my previous model 1600 did.  Help please.

    If you press on the red phone button the time will display on the screen if the phone is on. It will also show you if the phone is locked or not by showing a small key. Press the menu button and the * key as usual to unlock.

  • I have a HP Touchsmart 300-1020 that powers up but the screen stays black. help!

    I've been experiencing problems intermittently after shutting my TouchSmart 300 PC down. For the past few days when trying to turn it on ; the screen stayed black!  I could hear the fan start rapid then slow down, I can see the green internal light blinking inside and lights on the outside of the computer but still nothing on the screen!  I've tried plugging it into different outlets around the house was successful with one, but then, came the error message;
    Page fault in nonpaged area. Today I tried to turn it on and I got the same thing described above. The computer's operating system is Windows 7 64-bit, purchased Feb. of last year and is refurbished.

    Hi
    You have a couple of options as I see it please run the Hard drive and Memory test check if both off then passes if any fails then you need to replace the part. If test passes you could try The F11 option to do system restore Or to do a recovery on the unit before doing recovery kindly back up data as it will be lost web link given below this will help you to let you know how to do the steps.
    Troubleshooting Error Messages on a Black Screen that may Occur During Startup or Boot
    Testing a Hard Disk using the Built in Self Test
    Restore the PC to its original condition using the f11 key
    Let us know how it goes!
    *Although I am an HP employee, I am speaking for myself and not for HP.
    ****Click the White Kudos star to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath
    Let us know how it goes!
    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath

  • HT3582 When I try to use my camera or look at pics my screen goes black - help!!

    As above my screen is just black. The rest of the phone is fine just the camera. Please help.

    Do the basic troubleshooting steps as needed, described in the User Guide, Appemdix B:
    Resart
    Reset
    Restore in iTunes unsing a backup
    Restore in iTunes as new, without using a backup

  • My IPod 4th doesnt not turn on when i plug in to charge it its still wont turn on i need help and the screen is black help please!!

    ok last night i was ok and nothing happend to my ipod but, when in the morning just to cheack the time its off and i didntturn off the ipod so i thought if it out of battery ill charge it. then when  i plug it in to an outlet it still wont turn on please help i tried everything how turn it on and such it still wont turn on help!!! Please!!!

    Try here:
    iOS: Not responding or does not turn on
    If not successful then time for an appointment at the Genius Bar of an Apple store.

  • HT201263 iTunes logo appears after trying to update software, screen is black, HELP?!?!?

    I attempted to upgrade from a iOS 7.0.2 to a 7.0.4... Everything went well until at the end of the process. It just went black & showed the iTones logo with the charging/ USB mechanism.. How on earth do I fix this??

    Your device is in recovery mode. Follow the steps in the support document that you linked to the forum from. You will have to restore. You may have to try this more than once, but it should work. Just connect to iTunes and select restore.

  • When I close my Macbook Pro and re open it, the screen stays black, HELP.

    The only way I can get it back is by holding down the power button and then it restarts and works fine!
    Ever so annoying!! Also worrying! Thank you!

    Try an SMC reset: http://support.apple.com/kb/HT3964

  • My iphone 4 screen went black and will not come back on, the screen lights up but is still black and will not show anything on the screen, it still vibrates though. help

    my iphone 4 screen went black and will not show anything on it, the phone still vibrates and lights up but the screen is black, HELP.

    I have a similar problem.  I restored my iPhone 5 to the latest available OS.  After completing the process the phone never restarted.  The phone was fully charged when I restored it but now refuses to charge past the red battery icon.  I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone.  The Apple logo does come on and the software fully loads.  iTunes tells me the phone will restart but never does.  I left it to charge all night but it never appeared to load the battery.  This morning I went to the Grand Central Terminal apple store for help.  A woman at the store plugged the phone in but it never charged.  She absolutely refused to believe that I got my phone in UFD mode and loaded any software on.  I don't think it is a battery issue.  The only solution I was given was to buy a new phone.  Repairing it was out of the question.  At this point the phone is completely useless.  Thanks in advance for the help.

  • Help! My iPad's screen is black and unresponsive, but when I plug it in I can hear it make the noise it normally would. I'm unsure what to do and I've been looking all over the internet for solutions and so far none are working.

    As I mentioned, the screen is black and unresponsive. However when ever I plug it into either my charger or my lap top it will make the expected sounds, it also [when plugged into my computer] opens up iTunes how ever the device can't be seen on the side bar. So far to resolve the issue I've tried.
    - Attempting to turn it on
    - A reset using the home/sleep button and the power button
    - Plugging it into my computer to see if I can get it working through iTunes [Which so far is fruitless]
    - Holding 3 fingers down in the screen in case my screen curtain was enabled [Nothing happened with that either]
    - Putting it face down over my knee and slapping the back in case a cable was lose [Done this repeatedly and nothing happened]
    I don't know what's wrong with it and I've been searching for solutions for about 2-3 hour's now. I'm hoping someone here might be able to help me as I would like to go through as many options as possible before trying to take it into the apple store.
    [Side note I had also just updated my iPad two nights before the problems began to occur to the iOS 8 technology.My version of iPad is the iPad 2 with 16GB of memory. I'm not sure how much information will be relevant but I'll give as much as possible is someone is able to help me.]

    Apple does not replace screens and your iPad is clearly out of warranty, not that accidental damage would be covered anyway.  If you want to try to have your iPad fixed, there are 3rd party repair centers you can try.  In your google search bar type the following:
    "ipad repair "xxxxx"
    Put your city in the "xxxx"  for example, "tampa, fl"
    There will likely be some options you could investigate.
    Or, you could sell your iPad, even damaged to Gazelle.com and get yourself a shiny new iPad.  And if you do, make sure you add AppleCare+ for $99.  This not only increases your Apple technical support for two full years, but would get you up to two iPad replacements at $49 each.

  • When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks :)

    When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks

    Let's first try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
    iTunes for Windows: How to turn off Compatibility Mode

  • I accidentally dropped macbook air that was in a book bag. The keyboard is working because I can see the light but the screen is black and it won't turn off. How should I fix this? Please Help ME!!

    I accidentally dropped my friend's macbook air that was in a book bag. The keyboard is working because I can see the light but the screen is black and it won't turn off. How should I fix this? Please Help ME!!
    I tried to turn it off and it didn't work... and I held on to the shift key too and it still doesn't work..
    Please help me..

    Accidental damage is not covered under Apple warranty.  And it seems there is much accidental damage.  Only a Genius Bar tech looking at it can tell how much it will cost to repair.
    Cost to repair will be high, I suspect (though Genius Bar will confirm/deny.
    There is no gentle way to say this sir/ma'am ... someone will need to pay for your friend's MBA repairs.

  • Ipod 4 is displaying blue frozen screen and black screen with apple logo. I try to turn power off but as soon as it goes out it automatically reboots. Plugged it into the usb port on my mac and it doesnt do anything. It doesnt appear in Itunes. Help?

    ipod 4 is displaying blue frozen screen and black screen with apple logo. I try to turn power off but as soon as it goes out it automatically reboots. Plugged it into the usb port on my mac and it doesnt do anything. It doesnt appear in Itunes. Help?

    Let the battery fully darain. After charging for an least an hour try a reset and restore. Use Recovery mode if necessary.
    If not successful, then time for an appointment at the Genius Bar of an Apple store.

  • I was updating my iPhone 5S, suddenly the screen went black and now it won't turn on. Plugged it into my computer and it said "USB Device not recognized..." HELP!!

    I just went to update my iPhone 5S as it asked me to, and it got to the point with the apple logo on the screen and the black loading bar underneath, but then the screen went black and the phone now won't turn on? I went to plug it into my computer and it said "USB Device not recognised"..
    PLEASE HELP ME! It's 1am here in england, I need to be up at 6am for work and won't be able to get up without an alarm... my only option is so stay awake!

    Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?

  • Screen turns black and shuts down unexpectedly- help!

    screen turns black and shuts down unexpectedly- help!

    Try:
    iPod touch: Hardware troubleshooting
    iOS: Not responding or does not turn on

  • Ipad 2 screen is black . when i press the power button it takes a screen shot but i have no functionality . tried holding the home and power button together but the screen just flicker and stay black . no apple icon shows up. help please

    ipad 2 screen is black . when i press the power button it takes a screen shot but i have no functionality . tried holding the home and power button together but the screen just flicker and stay black . no apple icon shows up. help please

    Make sure it is charged for about 10min using the adapter, then connect in recovery mode, explained in this article:
    If you can't update or restore your iOS device

Maybe you are looking for

  • Video card to cupertino2 mother board

    Cheers! I´ve got a HP Pavilion p6-2055sc with a motherboard cupertino2-H61-ua-TX, and i3 processor 2120. I am about to upgrade to a core i5-2500k. I am also considering a new graphics/video card compatible with the mother board. I am not looking for

  • Text bleed, when using Titled border and JPanels

    I have written a JApplet with some panels depicting numbers and graphs that change according to the use of Jsliders. Most of the panels have titled borders. They all work fine, but one. That title seems to bleed everytime I change the value of the sl

  • Problem refreshing the classes

    I have problem refreshing the class with Tomcat 4.1 Server. I make changes in my class and they just don't reflect unless I restart the server. I don't want to refresh the server all the time. Is there any setting by which I can tell the server not t

  • Best phone #..

    What number is the best # to call if I am having issues with iTunes reading my iPod Touch, (on Windows XP). I've tried almost everything that has been suggested to me (but if you have a suggestion, let me know.. I'll try it again), and nothing has wo

  • Can't activate Parental Controls

    Hi. Every time I try to activate Parental Controls is fails. From "My Extras", I select the "Get stared" from the BT Parental Controls item, which takes me the a BT Parental Controls page. From that page, I can click on "Continue to select a filter l