HT201407 "We're sorry, we are unable to continue with your activation at this time"
"We're sorry, we are unable to continue with your activation at this time" I got this while trying to restore my iPhone 4 and it wouldn't restore. How do I fix this please?
"We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.
Similar Messages
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iphone 4 when try to activate it, it comes with message:
We're sorry, we are unable to continue with your activation at this time.
Please try again later, or contact customer care.
What's to do next? Thanks, LuAnhSame issue, and here is one solution.
for some reasons the hosts file (in windowsSystem32driversetc on the computer I was using was redirecting the apple certification address to something else.
I just had to reset the hosts file on windows, and it eventually worked fine !
Trying from another desktop/laptop would have fixed the issue as well. -
i update ios4.3.3 to 6.0.1 Help me!!! I can't activate my iphone 3gs!!!
iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care!sorry, but it sounds like your regional apple systems - activation server or network - are overload. you might wait or go to the next apple store.
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i cant activate ios 6 in my phone 3gs via itunes,they send me a sms ;"We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care."
You either don't have a SIM in the phone, which is required to activate it, or the phone was hacked to unlock it and is now a paper-weight.
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I tried to restore, update and back up my ipod touch. once it said it was successful i clicked on the label of my ipod in itunes and it had written, "we're sorry, we are unable to continue with your activation at this time." now whenever i click on the label it just says that and on my ipod it tells me to plug into itunes when it already is. i didnt update restore or back it up with the latest version, so i downloaded the latest version, how do i start the process again so my ipod works!! help this is gay !!
Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea. -
need help with my iphone 4 i try to update last five days but after updating to 6.1.2 it says that
We're sorry, we are unable to continue with your activation at this time. Please try again later, or cIf the iPhone was hacked and unlocked via unofficial means, it has become locked again. Insert original SIM in the phone to activate with iTunes.
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when i try to activate itunes on my iphone it continues to say "We're sorry, we are unable to continue with your activation at this time." and now my phone has stuck. what happened?
Hello mzpartia,
I found an article from Apple that specifically outlines how to try and troubleshoot this issue. It's called iPhone: Troubleshooting activation issues found here: http://support.apple.com/kb/ts3424.
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.
Take care,
Sterling -
I can't sync music to my iphone. It just says "We're sorry, we are unable to continue with your activation at this time."
I am in exactly the same problem here as this person. Exactly the same problem.
No, it was not jailbroken. And now because it's in this loop, there's no ability to restore and such on itunes as the only option now is ever 'eject'. -
I have ipad 2
Win I tray to upgrade to iso6 it gave me this massage after finish
we're sorry we are unable to continue with your activation ay this time
customer care
so what I can doIf you don't know exactly where it came from, then odds are you have a hacked, gray market phone.
Call AppleCare and give them the serial number. They should be able to tell you if it's carrier locked in their database. If it is, the only hope of it ever working again would be to get the original carrier to authorize unlocking it. If they won't, it's a brick. Even if they do, there's a chance it may never activate properly again because of the hack. -
Now update ios 6.1 through itunes, but it is not activating
We're sorry, we are unable to continue with your activation at this time.This frequently occurs when the phone has been hacked or jailbroken. Was your phone jailbroken before trying to update? If so you'll have to go elsewhere for assistance because the terms of Use for this forum prohibit discussing support for jailbroken phones.
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Gents
i forgot my IPhone 3gs passcode , i done the restore thru ITune , restore was ok for 6.1, when i start to configure my device , i stuck on the activition step
I can't activing me IPhone 3gs after restore following message showen in iTune :
We're sorry, we are unable to continue with your activation at this time.
I done some internet seach , most of the stuff said use the RedSn0w uploadf following IPSW or something like that :
IPHONE2.1_6.0_10A403_restore.Ipsw
PS. if update the above , every reboot your Iphone device should reboot from same IPSW using computer for upload
your advise please how can i activite my Iphone back
apprecite your help
KnofalHi
i sure my sone done it , how can i resolve this please, is there way to activite it again
Thanks
KNOFAL -
I was trying to update operating system of my iphone but it gives the following error(We're sorry, we are unable to continue with your activation at this time) Now my phone is not work working can anyone help?
Is your iphone hacked/jailbroken?
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Trying to sync an old iPhone to iTunes and error message in iTunes appears: "We are sorry, we are unable to continue with your activation at this time" so unable to sync.
How long has this been going on?
If more than 48 hours, then try a different computer. -
"We're sorry, we are unable to continue with your activation at this time"
I bought a new iPhone 4s from a electronics shop here in Norway today with a norwegian network. When I tried to activate my iPhone, I got this message:
"We're sorry, we are unable to continue with your activation at this time"
I also tried to activate the iPhone from the phone itself, but it gets stuck when I try to type in the PIN-code and tells me that I have to write in the PUK-code, even though I haven't typed in the wrong PIN-code. I've tried to hard reset the phone, reboot the computer and turn off the firewall, but nothing worked.
Could this have anything to do with the fact that I've changed network provider, and it's going to take about 10 days for the new SIM-card to work?Hope you already found a solution, if not try this:
https://discussions.apple.com/thread/3928478 -
Help me!!! I can't activate my iphone 4!!! iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care! What me do?! =((((
i try it 3 day help me plzI tried it - does not help
i'am colled in apple thay said that i must to pay 70USD for Apple Care Protactive Plane becouse my phone out of warranty and then thay can help me.
i will hapend with activation before i unlock my phone in AT&T.
what i need to do for activation ?
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