HT201412 Drained battery and unesponsive Iphone 5c HELP!!!
So I have an Iphone 5c which I got back in March of 2014. It has been lying dead for about a month without charger so the battery is completely drained. I have tried every method on the internet and nothing is working. I have held the home and power button for a minute and nothing happens (I did this so many times I can't even count them). I have charged it for hours using every WORKING charger I own with still no luck. It won't connect to itunes on any of my computers and I won't respond to anything. So I can't restore it to it's factory settings because it wont connect to itunes. Also there is no Apple store in my town so I'm pretty stuck. Any suggestions?? (I really need some help here that is my ONLY phone)
Plug it in and leave it plugged in for several hours and see if it comes up.
If not, you will need to bring it to a store or see if you can mail it in for service - http://www.apple.com/support/iphone/repair/
~Lyssa
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Try what you have not tried so far. You may have tried all and the Apple store maybe in order.
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Hi,
I updated my iPhone 5s 64GB to iOS 7.1 & it's heating up and draining battery so fast not to mention when I charge it , it takes longer time to charge!
I didn't have this issue before on the previous version. I tried restoring my iPhone two times & also rebooting my iPhone five times, but nothing works!
I've looked in other complaints and some of them suggested to switch off background app refresh and locations!
I didn't have this issue before and I won't turn them off because if the problem because of it then I should experience the same problem on the previous version and why would I turn it off? So what's the purpose of the phone?
My wife, my sister, my brother & my mom they got an iPhone 5 and they don't experience this problem except me!
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Have you actually taken your phone to the Apple store and have them look at it?
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Hello,
I've been quite unfortunate with my laptop (Macbook Pro Early 2011) ever since downloading the Yosemite OS. It has been plagued with extremely slow speeds when running basically anything, the fan runs constantly, and the battery drains at a rate of 1% every minute it seems. I can typically only get an hour or 2 out of my MBP without having to run and find an outlet.
The performance is extremely slow when opening apps, but not so bad once they are open and running. However, switching apps (e.g. from Chrome to iTunes) causes a long lag and leaves me unproductive. Some apps don't even open. It takes about 5 minutes to open one app, and about 15 minutes on average to use my computer once again after restarting.
I've looked at various other discussions where people had problems, but each situation seemed unique with no solution working for everyone. I used Etrecheck to analyze my computer, but not knowing a lot about computers, I didn't find a solution. Below you will find the data. Any insight or solutions would help so much! I hate always having to be plugged in and burning my legs when my laptop is on my lap.
EtreCheck version: 2.0.11 (98)
Report generated November 10, 2014 at 12:07:25 PM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 5 days 13:16:15
Disk Information: ℹ️
ST9320325ASG disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 318.84 GB (75.40 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 30
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Symantec/Protector
[not loaded] com.symantec.kext.protector.panther (1.0f5) Support
[not loaded] com.symantec.kext.protector.tigerplus (1.0f5) Support
/Library/StartupItems/SymAutoProtect
[not loaded] com.Symantec.kext.SAVAPComm (11.0.6) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
Startup Items: ℹ️
NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
SMC: Path: /Library/StartupItems/SMC
SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect
SymProtector: Path: /Library/StartupItems/SymProtector
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.rcd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.Spotlight.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
[failed] com.apple.xpc.loginitemregisterd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.spindump.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.symantec.quickmenu.application.plist Support
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.cloudpath.maccmd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] hdjsd.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.akamai.single-user-client.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
User Login Items: ℹ️
iSyncr Application (/Applications/iSyncr.app)
Flux Application (/Applications/Flux.app)
Steam UNKNOWN (missing value)
iTunesHelper UNKNOWNHidden (missing value)
VMware Fusion Helper UNKNOWN (missing value)
CrossOver CD Helper UNKNOWN (missing value)
uTorrent Application (/Applications/uTorrent.app)
Google Drive Application (/Applications/Google Drive.app)
Spotify UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Notify ApplicationHidden (/Library/Application Support/Pharos/Notify.app)
Popup ApplicationHidden (/Library/Application Support/Pharos/Popup.app)
SAVDiskMountNotify Application (/Library/Application Support/Symantec/AntiVirus/SAVDiskMountNotify.app)
ScanNotification Application (/Library/Application Support/Symantec/AntiVirus/ScanNotification.app)
SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.104 BETA - SDK 10.8 Support
net.juniper.DSSafariExtensions: Version: (null) Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
searchtab
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
Growl Support
MusicManager Support
Perian Support
SymAutoProtect
Symantec\nQuickMenu Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 243.44 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 999.86 GB
Total number of backups: 10
Oldest backup: 2013-08-15 02:25:42 +0000
Last backup: 2014-06-07 16:57:46 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
383% ReportCrash
1% Google Chrome
1% coresymbolicationd
0% Spotlight
0% Dropbox
Top Processes by Memory: ℹ️
142 MB Google Chrome
116 MB Finder
76 MB ReportCrash
72 MB Google Chrome Helper
47 MB quicklookd
Virtual Memory Information: ℹ️
61 MB Free RAM
1.12 GB Active RAM
966 MB Inactive RAM
1.18 GB Wired RAM
105.25 GB Page-ins
1.37 GB Page-outsThanks. Tried all of this already. Wifi works on all other devices including ipad running iOS 6. Tbis problem manifested itself after I updated.
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Easily drained battery and sudden loss of recent messages
hi. good day.
could someone help or give some advice what to do with my BB 9300... the battery is easily drained even if i dont use it that much and when it was recharged and was restarted, my recent text messages were gone. the handset is also heating like it has a fever... i hope someone could help me with this matter. thanks.Hi csalcedo
Welcome to BlackBerry Support Forums
Some time our BlackBerry devices may feel warm say a long browsing session , playing games ,countinous download or while charging.Please press and hold the Menu for a few seconds, it will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) look if any other apps. are running.
Always try to Close Applications Correctly - Avoid using the End key to close applications as this simply minimizes the application and leaves it running in the background. Instead, press the Menu key, select the Close or Exit option to exit the application.Don't leave your Browser open when not in use.If programs run in the background it will also lead to overheating and also quick battery drainage.Please have a look at those Article I am sure it will help you a lot in overcoming your problems :
KB14320 How to maximize battery life and free memory on the BlackBerry smartphone.
Regarding your issues with loss of text Messages , Can you explain it further is it deleteing you text message or emails frequently ?
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it. -
Firmware Update 1.7 drains battery and causes problems for sound
I have a Macbook Pro early 2011 with a SSD. After installing Firmware 1.7 I saw the beach ball over and over even after rebooting... this problem got resolved after I plugged in power cable and is now gone even when it is running on battery. But the sound of my MBP goes randomly on/off when I plug in/out my headphones and the worst problem is that prior to the 1.7 I got up to 5 hours of battery but now only 2:30 hours. I've only 470 cycles of my battery. Resseting the SMC didn't help and unfortuaneltly there is no way of downgrading the firmware. What should I do?? This is definietly a firmware problem which supposedly was released to solve a rare battery problem on some machines not to cause problems on others.
I am seeing this problem as well.
Before the SMC Update 1.7 the battery was fine. After, it hibernated within a half hour of use on battery. Upon wake-up the Service Battery warning is in the battery menu, and the time remaining calculation has gone from several hours at a full charge to less than 10 minutes.
My battery is original MacBookPro8,2; I rarely work on battery, relying on it mostly to keep my computer going while asleep during a half hour commute to/from work. System Information's Power tab reports
Cycle Count: 19
I plan to try a battery calibration soon; if that fails, then the Apple Store.
e -
Completely drained battery and other weird issues
Hello,
I have a MBP 13" early 2011 (8GB ram, 250GB SSD).
I have not used it for a couple of months (4-8 or so) but I recently decided to re-install it with the latest osx.
Since I'm not that used to OSX and MBPs I decided to let an AASP do this, which they did. When I went to get
it they said that it was VERY slow and that it didn't run on battery alone (i.e. the power cord had to be in all the time).
OK, that's weird I thought, it worked fine when I last used it.
I got it home and booted it up, and it was very slow. I got information of an update, that should take 8-9 minutes to install, but it took approx. an hour.
The battery info says it should be replaced now and that it's not charging. And it's empty. 0 mAh
The battery cycle count is just 33.
I've tried resetting the SMC, but... I don't know if that worked, or even if I did reset it. No feed-back...
I've tried running the Apple Hardware Test, but this "When the Apple Hardware Test chooser screen appears, select the language for your location" never happens.
So, I have a couple of questions:
- could the "slowness" have something to do with the empty battery?
- how come it suddenly stopped working, while not being used?
- anyone have any idea what's going on or what might have happened?
And of course:
What are my options?
Thanks in advance,
MarkusI did try the online recovery but that didn't work, that's why I had an AASP fix it. So ATM it does run Mountain Lion which is what I wanted. It is just the other issues that are annoying.
Although I agree that both batteries and hard drives may fail on occasion, it's weird that they both should fail while being turned off. And I'm fairly certain that I did turn it off, prior to putting it in the bag and going home. Not 100% certain, but I usually turn laptops off while moving to and from the office/home.
I'll see if I can dig up the hd that was included with the MBP and test with that.
I could sell it of course, but I thought I'd fix it so my girl friend could use it. And of course, for me to get more used to it
Thanks for the reply! -
Received delivery subsystem error email 25,000 plus times. Can delete easily from my mac but deleting from my inbox on my mac does not delete from inbox on my husband and my verizon iphones. HELP
delete and re-add e-mail on iphone and it will update with whats current on the server
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Mobleme and new iPhone 3gs HELP
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AS long as the new iphone is set up like the original then it will sync as usual.
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Is anyone having problems with the battery drains quickly and the iphone4 heats up in use and in charging after upgrading to 5.1.1?
I have had the same problem but I seem to be getting somewhere to fixing it!!! My battery was going down at 20% an an hour now its 10% with constant use and 5 in standby !!! So improvement all round
First I did a restore then I drained the battery i started to charge it and when it came on I turned the phone off completely and let it charge to 100% I then left it for a couple of hours on charge at 100. I saw no improvement after 1st drain so I repeated the drain battery and charge steps again with the phone turned off when charging and have seen a very big improvement. I am going to do it again tonight and hopefully problem solved!!!!
The next issue is iMessage as that's playing up and wifi drop out
Good luck -
X6 Battery and earphone trouble :(
I have been using the nokia X6 16gb for the past 5 months.In the beginning the battery lasted for a day atleast.But recently i noticed that the battery barely lasts for 9 hrs.Its just so dissapointing.There are no signs off the battery buldging or so.I used to listen to music for abt 2 hrs daily before,but now since my battery doesnt last ,i have stopped listening.Could someone help please?Is this normal?
And as for my earphones,the left earphone has stopped working.And now I am not able to use the microphone during calls.Its not working.When i insert the nokia earphones they display the message to use the manufacturer earphones.some one help please?I bought this phone with so much hope,and i really wanted to listen to music but now its just almost impossible with the low battery and faulty earphone.
Help!Less than two hours after posting this I made my way to the Apple store in Clarendon,VA.
After a few minutes of testing this is what Ryan the Genius told me; "here is your new iPhone sir, sorry for the trouble you had, have a great day"
Thanks Apple for standing behind your product, this is why I continually buy the cool stuff you make.
Tom
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