HT201412 Hi I just got the I phone 5S and I can only charge it with the cable that came with it in the box , I have tried using other also original cables that came with my I pad mini or I phone 5 with no luck .
Does The I phone 5s have a different charging cable ??
Well, assuming all of the above, Notifications, etc., it just might be time for a visit to the Apple tore genius center for a session with the techs. See if it is a fault in the hardware or just an iOS reinstall is the answer.
One more thing you could try, backup so you have a record of content, then restore to factory conditions be an Erase All Contents and Settings. Then restore from the backup you just made. That has helped some with WiFi problems, may be it would work with your problems.
But with that behavior of another app with problems, the geniuses looks like a less stressful thing to do.
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How is your external drive formatted? Use Disk Utility to check the volume format. If it is NTFS, you will need to reformat the HDD as exFAT in order to retain universal compatibility (RW to it on both Mac and Windows).
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i just got a new ipad 2 and i can't buy stuff on it asks for security question when my apple id was right why
It's a security feature that was brought in a few months ago - when you try to purchase something for the first time on a new computer or device then you will be asked for the answers to your questions (or to set them up if you haven't yet created them).
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I just got a brand new laptop and I can't seem to put music onto my iPhone - help?
I just got a brand new laptop and I can't seem to put music onto my iPhone - help? I'd really rather not completely empty my iPhone in order to have it agree with this new laptop. How do I get them to talk to one another and let me put my music on my iPhone?
The iPhone will only Sync to One iTunes Library at a time.
KlBlair wrote:
I just got a brand new laptop ...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141 -
ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Does Microsoft word and excel come automatically with a new Mac Pro 13 inch laptop?
yes you have to buy same...., but you dont buy Microsoft products from the APP store, its a Microsoft product
Microsoft Office for Mac | Office For Mac
www.microsoft.com/mac
There is a FREE version nearly identical , many people love and use it
OPEN OFFICE
http://www.openoffice.org/ -
I just got my new Ipod replacement and I can't find my purchased music.
I just received my Ipod Nano replacement. Itunes comes up but I can not find all of the purchased music that I have purchased over the past 5 years. How can I get that back?
It should be in your iTunes library and the backup copy of it that you maintain.
You can (probably, though it depends on your region) download previous purchases from iTunes in the cloud. Open the iTunes Store page in iTunes and click the word Purchased then Not In My Library. Select All Songs and then Download All. It will take some time I guess...
When you're done downloading, make a backup!
tt2 -
I just got a ipo 4th generation and it keeps saying charging is not supported witht this accessory
it keeps saying charging is not supporte by this accessory
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
when i try to watch a downloaded movie or tv show the screen turns green and only audio plays
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Mac forum.
Regards. -
I got a new Lenovo Windows computer and I'm trying to transfer my iTunes library to my new computer. I can't figure out how. I tried plugging in my iPhone and it synched what music was on my phone but I don't have my entire library on my phone and none of my playlists transferred. I tried authorizing my computer and it is but it still isn't showing up. I turned on my homesharing on my new and old computer but apparently I have two other computers I have authorized and I don't know which ones they are, probably ones that have been thrown out. What do I do now?
iDevices are not and have never been backup devices.
Authorizing a computer does not cause media to magically appear.
Media is only where the user puts it.
Copy the ENTIRE iTunes folder from the old computer to the new computer. -
I just got my iphone 6 today and I can't call,text,or use data.
I have problems where I can't call, text, and surf though INTERNET. When I turn on internet (YouTube, Facebook and such), it uses my data but it doesn't work. I tried to call customer service MANY TIMES but my phone won't let me call.... I really need to fix this ASAP because I use my phone in various ways. I usually have 'no service' or 'one bar' or 'two bars' but regardless, it doesn't work..... I tried to use Wifi but it also doesn't work.... This is a very serious problem to me. Please Verizon do something!I My old phone "Cosmos 2" worked just fine in same area. I live in MD zip:21532.
Did you check the security software on your computer?
Resolve issues between iTunes and security software - Apple Support
You can also go back to the Apple Store and let them activate the phone. -
i just updated my software to maverick and my iTunes to the most recent version and i can no longer transfer songs from my iTunes to my iPod. The tracks stay gray with a stagnant circle beside them in the left column. Any ideas?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device. -
I use iMovie almost everyday for Youtube videos. I have nothing in my imovie except the 5 clips that I'm editing now. I have all my media on an external hard drive and delete everything after I'm done with ( I empty all trash cans). My iMovie is now skipping when I try to edit and then the clips just go to a black screen and I can only hear the audio, this has been going on for a week and I don't know what to do?!? Any help?
Try Resetting your Mac's PRAM and NVRAM
If that doesn't help, try Resetting the System Management Controller
-- Those links are currently down for maintenance but should available shortly. -
I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. The cable as well as the iPod, is covered by the warranty.
Apple Retail Store - Genius Bar -
Hi. So i had an iphone 4s. The phone was completely destroyed it was cracked, water damged, and now lost. I had about 1500 pictures on there. I just got an iphone 4 today and synced my icloud to find that no pictures loaded. Talked to apple and they want $250 and it's not guaranteed. So please help me find my pics and how i can pleasssee get them back. Very important pictures with a lot of memories. The pics were all on my camera roll of the 4s!!please help!!!
If you ever backed it up while these photos were on it, restoring another iOS device to the backup should recover them. If the backup was done with iTunes rather than iCloud, you may also be able to extract the photos from the backup on your computer by using 3rd party software such as iPhone Backup Extractor (http://www.iphonebackupextractor.com/).
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