HT201412 Hi, my iphone will not switch on. Can you organise to send me a returns bag to have it looked at apple. Thanks Jonathan Parkinson-Stuart

Hi, my iphone will not switch on. Can you organise to send me a returns bag to have it looked at apple. Thanks Jonathan Parkinson-Stuart

There is no Apple representation on these forums. You need to directly contact Apple support, or visit an Apple store. Some troubleshootings tips can be found here: https://discussions.apple.com/docs/DOC-3763

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    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
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    My iPhone 4s will not charge. Can you help me?

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    I have not heard of a good reason for this to happen or how to fix. 3 days later my screen lights up and says to connect to charger.... so its back "for now". Best music player on the market when it works.

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