HT201412 i cant update my iphone 5c its loading for a long time

i cant update my iphone 5c to ios7.1 my email adress [email protected]

Hi supreme_babes,
If the display on your iPhone is black or isn't responding, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden

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    Step 1
    For this step, the title of the Console window should be All Messages. If it isn't, select
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    In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
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    For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes   after the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract—not at the end.
    If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
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    Okay so i was updating someone picture in my contacts it kept loading for a long time so i held the home button and the power button it slowly went black like it faded out and went black i tried everything i dont even know what wrong i been had a crack on my phone and like i can see thats its light so like what do i do cause i tried plugging it into the computer and stuff and the computer dosent even bring up the logo which means the computer dosent reconize that my iphone is plugged in i had this problem before except it went white pleaase help

    Hi supreme_babes,
    If the display on your iPhone is black or isn't responding, you may find the following article helpful:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    Regards,
    - Brenden

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