HT201412 I have an iPad mini that won't even go into Recovery Mode

iPad mini won't power on.  (It belongs to a young lady in my Bible study group so I don't know what OS it has installed.)  I've tried all of the advised restore & recovery tips.  It will not boot into Recovery Mode at all.  I've held down the Sleep/Wake button - nothing happens.  I've held down simultaneously the Sleep/Wake button & the Home button - nothing happens.  I've held down the Home button while plugging it into the computer to force it into Recovery Mode - nothing happens.  I have attempted to charge with 3 different cables (all of which work on other devices), 3 different computers (Vista, Win 7 & MacBook - again all of which work with my iPad 4) several times.  It does not register with iTunes when you plug it in, of course.  (Again - My iPad 4 does on all computers and works just fine.)  I've attempted all of the above with the Hold toggle in both positions just to make sure I was getting it right.  The red slider never appears.  The Apple logo never appears.  A battery indicating a charge is needed never appears.  I'm at a loss.  And frustrated.  Please advise.

Assuming that you followed all of the steps in the support article correctly as you claim that you have, and if that didn' tdo any good, it's time for the child's mother to gather up the device and head off to an Apple Store and get their help. If the child received the iPad for Christmas, it's still under warranty. There is only so much that you can do in the way of troubleshooting and once all of that has been exhausted, it's time to get the Apple Experts involved.

Similar Messages

  • I have an ipad mini that won't power on. It was turned off to charge overnight. In the morning it was warm and now won't turn on no matter what I do. I've tried resetting using the power / home button combination and nothing works.

    I have an ipad mini that won't power on. It was turned off to charge overnight. In the morning it was warm and now won't turn on no matter what I do. I've tried resetting using the power / home button combination and nothing works.

    If you have owned the device, as in purchased from Apple, less than a year then there will be no charge to repair, or most likely, replace the device. If you have had the device more than a year you will be charged an out of warranty cost for replacement ($219 I think) and that is much cheaper than a new device. If you have Applecare+ then you have an additional year of coverage and the replacement will be $49 or $79 depending on when you got the Applecare.

  • Tried updating my iPad mini to iOS 8, it went into recovery mode and when I try to update then restore it on iTunes it says the download will last 300  HOURS and then it says something like "Connection failed"?

    I tried uppdating my ipad then it went into recovery mode. I thought "oh no problem, my phone has done this before". So, I hooked it up to iTunes and started to restore/update it, but when the update began, it said it would take 24 hours to download. Already abnormal. Then, the number kept rising higher and higher until it got to 300 HOURS. Then, once it reaches a certain 300, it says "connection failed. please check to see that you have a working connection or try again later" or something like that. So, my iPad is now stuck in recovery mode and I can't exactly talk to people now. What do I do?

    Hello aZaa4401
    Sorry to hear about your issue. I would start your troubleshooting with the article below to check to settings of your computer to make sure your connection is good to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Regards,
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  • Help me! I have a new iPad mini that won't turn on. It was working fine this morning then i turn it off and it never turns back on. it doesnt register with iTunes and resetting isnt working either.

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  • I have a 2011 mini that won't power up. The apple on screen comes onn then turns into a circle with a line in it. Any way to fix it?

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    Try force iPad into Recovery Mode. Follow step 1 to 6 very closely.
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  • I have an iPad mini that somehow got locked. The wrong passcode was entered several times and it became disabled. No one has helped so far hoping for someone to see this and help

    Seems simple right? Hook up to a computer and restore and bypass disable screen? NOPE. Everytime I tried to connect it to iTunes it gives me a lovely message that says  something to the effect of " cannot sync to itunes because passcode needs to be entered on iPad" but the iPad mini says it is disabled so I am getting the total run around from this devil spawned tech.
    I tried to also restore it in recovery mode like someone suggested but it still said the same thing. The person said if I followed instructions it would not do that. Well, it did. Here is exactly what I did:
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    I clicked on "restore and update" and it shows a box with software update 7.0.4 and I click on next. I accept the user agreement and it starts to download the ipad software update.
    I wait for the update to install and as I am waiting a box pops up that says "itunes could not connect to the ipad because it is locked with a passcde. You must enter your passcode on the ipad before it can be used with itunes" and it gives me the option to click more information, try again, and cancel.
    So what do I do now?

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
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    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
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    Also, see iTunes- Restoring iOS software.
    If you cannot manage any of the above then:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • Problem with Ipad Mini not restoring or coming put from recovery mode

    Hey so I have an Ipad mini,
    A little while ago it kept resetting while in the middle of watching things or working on emails. It would happen about once a week or so. Then last night it's been stuck in a continual loop of trying to turn on.
    I've managed to put it in recovery mode, and I've plugged it into iTunes and it'll partly restore, up until the point of 'your ipad is now resetting' but the picture on the ipad is it still in recovery mode.
    Then I've also had error 9 come up as will, so I've changed the USB port as well.
    Any help would be great,
    Thanks

    Hi Bluedaisyringer,
    Thanks for visiting Apple Support Communities.
    If you are not able to restore your iPad, I recommend following the troubleshooting method in this article:
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Best,
    Jeremy

  • I have an iphone 3s, phone shut down and went into recovery mode.

    My 3gs phone went into recovery mode when I installed the latest IOS.   I want to restore , but it will not allow me to back up in ITunes - HELP???

    If it is that stage already gone
    You have music in iTunes and you backup your contacts
    don't you
    http://support.apple.com/kb/HT4946
    or using iCloud
    http://support.apple.com/kb/HT4910

  • I have an ipad mini that has an iCloud back up window open that "says "this ipad hasn't been backed up in 4 weeks. BAckups happen when this ipad is plugged in, locked, and connected to wi-fi. When i press on OK, it doesn't respond. it's locked....

    I recently purchased an I-Pad mini. It has an error message that states, 'this ipad hasn't been backed up in 4 weeks. Backups happen when this ipad is plugged in, locked and connected to Wi-Fi. When i press on OK, nothing happens. The ipad is locked and i can only access SIRI, so i asked SIRI to open settings and i can see my Wi=-FI, but can't see if it's actually connected. I locked it, plugged it in, and hoped that it would fix itself.
    i don't know how to get rid of the error message and the ipad mini won't respond to anything except SIRI....
    Please help..
    thanks
    Joe

    Try holding down the on/off and the home buttons at the same time until you see the Apple logo. 

  • Tried to update my ipad mini and it is now stuck in recovery mode

    Do i lose all of the data on that ipad now?

    Recovery Mode (Data will be Lost if you do not have backup before the upgrade)
    1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
    2. Connect USB cable to computer; leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune (make sure you have the newest version of iTune)
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • I have an ipad air, that won't deliver an imessage

    Most of the time I try an send a imessage on my new ipad air I get a not delivered message

    1. Make sure software is up to date
    2. Make sure Messages is enabled; Settings>Messages
    3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
    4. Make sure Push Notification is enabled
    5. Make sure phone number or email address is correct
    6. Hold the Sleep and Home button down (together) until you see the Apple Logo

  • HT4097 my ipad was at first while i was doing stuff it would pause with a blue screen and then id have to reset it ..so i restored it last night and when i went to connect to wifi to set my ipad up it tuned off and went into recovery mode .... help

    my ipad is still not working its come up with the gray background with i pad writte in the background and well it turned back off and wont let me do anything so ive tried again resetting it and now its saying the itunes on my sisters computer needs to updated before i try to fix my ipad !!!! i am not inpressed as i got this ipad from my fiance on christmas and ive hardly used it and now im having problems with it and i dont understand why?

    You can re-download for free (As with the free music the bill just reads .00) .
    Try it with one and see for yourself.
    Oh yes, spare yourself future grief since this doesn't apply to music and video, get an external HD to back up iTunes and use it!

  • How can i download a movie onto a ipad mini that is not set up using my apple id without deleting everything on the ipad?

    I have a Ipad mini that is set up on another Apple ID that is different than mine. I wish to know if it is possible for me to downlaod a movie onto it without having to remove everything off it.

    I had the same question as was asked here, and I see that if I turn off my Wi-Fi on my iPad I can no longer access the iTunes Extras. However, if the extras are streaming-based, why is the file size of movies with Extras so much larger than those without? Any other HD movie with a similar running time is between 1.5 and 2.5GB, all with Extras are between 3.5 and 5GB. The problem isn't the Extras, its the lack of space on my iPad.

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