HT201412 I have the Scrabble game app on my iPad but every time I try to open to play it, it does not open. Is there a way to fix this? Please help.
My husband originally bought the Scrabble app for his iPhone. I downloaded it onto my iPad and used it, successfully, for 1 day. Since then, when I try to open it, it starts to load and then shuts down and goes back to the main screen. PLEASE, someone, help me with this problem.
Try closing the Scrabble app via the taskbar and see if it works when you re-open the app : from the home screen (i.e. not with the Scrabble app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Scrabble app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If neither of the above fix it then you could try deleting it and re-sync or re-download it via the Purchased tab.
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