HT201412 ipad could not be restored. An unknown error has occurred
could not restore ipad. Unknown error
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom
Similar Messages
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Mine keeps on saying that the device could not be restored, "an unknown error has occurred (2001)"!! Guess it's stuck in that dreaded "iPhone Recovery Mode" loop. The question is, which way out??? How do I get it out of the recovery loop??
A quick Google search for Error 2001 would indicate that this occurs when you have a jailbroken phone or were trying to downgrade iOS. Is that true for you?
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i have an apple 3g, tried to upgrade it to a 4.2 version, (previously it was 4.1). it wasnt successful, the computer asked us to restore it to the version which was last operational, and while restoring an error message appeared "the iphone could not be restored, an unknown error occured
"This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
Taken directly from this article http://support.apple.com/kb/TS1275.
Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
- Greg -
"The iPod could not be restored.An unknown error has occurred (1418)" Help!
Hope someone can please help me.
iTunes is asking me to restore my iPod, but an error occurs each time. This is the chain of events.
1) I connected my iPod to iTunes and it asked if I wanted to update iPod software. I clicked yes.
2) The iPod then changed from a colour screen to a monochrome screen.
3) I then had problems with my USB Connection/Driver which I have now resolved.
4) My iPod asked me to connect to iTunes and restore.
5) I connect to iTunes and the following message appears
"iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes" So I clicked the restore button.
6) The restore progresses until the following message appears
"The iPod 'iPod' could not be restored. An unknown error has occurred. (1418).
Basically I have read everything I could get my hands on to try and solve but nothing seems to work.
Really looking forward to some solution.
Cheers.
iPod 5th Gen Video (80GB) Windows 2000Have you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later
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The ipod could not be restored an unknown error has occured (-50) help!!!!
hi my ipod sais that its full of "other" and is not able to be restored so i cant update it or buy music please help me pleeeeeeaaaaasseeeeeee! oh and yeah its a 7 day old apple ipod touch 8g please!!1
Have you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later
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I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up
"The iPad could not be restored an unknown error occurred (1604) This i have discovered probably a USB timing problem ?
I have followed all suggestions but still my iPad screen is locked with a iTunes logo and a USB cable beneath it, wish I had never bothered
to update it now. Any help would be appreciated. rgWhen I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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my ipad mini is stuck in dfu mode trying to restore it with ios 7.0.2 it completes the bar(restoring ipad software) then it gives me the ipad could not be restores. an unknown error occured(14)
Are you using a valid Apple charger that came with the iPad?
Attempting to use a computer USB port, an incompatible charger, or attempting to charge via a wall socket that only receives power from a wall switch — can all lead to a low, or depleted battery condition. Has this iPad been wet, or dropped?
Verify all of the above, and correct. If the iPad still cannot hold a charge, consider taking to an Apple Store, or authorized service provider to evaluate it. -
TS3694 ipad could not be restored an unknown error occurred (3)
updated my ipad, it refused to come back on, tried restoring and am getting this message "ipad could not be restored an unknown error occurred (3)"
any help pleaseHello abanjoko,
I would be be concerned too if I was not able to restore my iPad. If you have not resolved the issue, I recommend following the steps in this article for an issue like this:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I am getting the error "ipad could not be restored. an unknown error occurred (3194)" while trying to restore. tried steps 2 n 3 but stil error persists!
When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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after update from 4.3.3 t0 5.1.1 ipad first
ipad can cannot the itunes..but itunes find the recovery
my problem..selepas step 6 hanya ada restore sahaja,tetapi bila tekan restore ,tertulis,'the ipad'ipad' could not be restore.And unknown error (21)...what it the problemiPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers, Tom -
what should i do when message say the ipad could not be restored. an unknown error occured (2003)
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
HT201210 The iPad could not be restored - An unknown error occures (-1)
Attempting to upate to iOS6 - update failed - messsage received was to restore the iPad - this process went as far as "restoring iPad firmware where it stopped and resulted in the message - "The iPad could not be restored - An unknown error occures (-1)" Went through all the recommended trouble shooting steops but the problem repeats each time.
Well, I did not think much about Hardware Error (1) becuase it had never happened to me. Well, over the weekend, I decided to upgrade my iPad 2 32gb Wifi-CDMA to iOS 7.0.6. I first attempted this OTA, not just once, but several times. The device would download the software, began the process, reboot and began to apply the update. It would reach about 60 percent and fail. After the failure, the iPad would recover and reload the current 7.0.4 iOS. It would then inform me I had an update. Each time, I would try to apply the update OTA. Each time, it would fail. So, I tried to complete the update via iTunes. Well, each time, the process would get to 60 percent and fail. iTunes would produce an error 3014 or error 1. Looking through the logs, the problem would fail loading the firmware, and more specifcally, isolated to the modem. I eventually tried so many times, I bricked my iPad. I had it in recorvery mode and could not get out of it. I read through all of the forums and the stories about driving to Apple stores, visiting the Genius Bars, calling Apple Support etc. They all resulted in the samething, a hardware error of some kind. Since I have taken hundreds of these iPads apart and repaired them, I figured that this one would get a new set of batteries and a logic board. But before I decided I would do that, I tried to update and restore using several different cables, tried a desktop computer, two windows laptops, and a macbook pro and a macbook air, of course all with the same result. So, knowing that iPads are built case down and that all of the connectors are either vertical or horizontal and that most of the horizontal connections are ribbons, I decided to try reseating all of the vertical connectors. Know, before you read on, I would like to add a disclaimer to not try this at home or even try it at all, but I will tell you, it worked.
I took the iPad and dropped it on floor 5 times. I left the iPad in it's case and droped it on a very tight nap throw rug on top of a hardwood floor. I dropped it from an elevation of about 3 to 4 feet. I was hoping that the shock would compress all of the vertical connectors and give everything else a bump too.
Nothing broke, especially not the display or digitizer. Once I picked up the iPad, I connected it directly to a computer, went to iTunes and clicked on the upgrade and restore option. The iPad loaded 7.0.6 without any issue. The iPad is running great and I have not had a problem out of it at all.
I do not recommend you do this to your iPad, but reseating all of the vertical connectors worked for me and I recovered an iPad that would have otherwise been bricked until it was disassembled and repaired. -
When trying to use the App Store, I get a message "could not sign in, an unknown error has occurred, any suggestions what is wrong? I reset our Internet and turned off the iPad.
Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again. -
Could Not Sign In. An unknown error has occurred (App Store on iPad)
Hi,
I've just bought an iPad mini today. I have also created an Apple ID which is work fine with FaceTime and iMessage (already test call and sent text). But when I tried to login to App Store it said "Could Not Sign In. An unknown error has occurred". I tried login with my son's account and it work fine. It just won't accept my newly create ID. I'm sure my password is correct because I can use it to login to this Support Communities page.
What should I do?Try refreshing the ID by signing out, restart the iPad and then sign in again..
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to download again. -
Iphone ios6 update could not be updated an unknown error has occured 1602
Hello,
So I have an iphone 4s, never had any issue until I tried updating to the new ios6 and shortly while it was applying the ios6 update, it stopped and gave me this error:
could not be updated an unknown error has occured 1602.
To which my Win 7 64 pc would not see it anymore, and itunes would not see it. Went through what apple suggested removed everything and reinstalled itunes, did not work. The only way I could get my iphone working was plugging into another pc running an older version of itunes and restore it. Once done I went back to the original PC worked fine to sync, but when I tried yet again to update to IOS6 it crashed again.
I have spent way too much time on this, spent way too much money on apple products (still need to update another iphone, and ipad, an itouch and an iphone 5), I need this fixed, who can help?
Image shows what happens:"This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
Taken directly from this article http://support.apple.com/kb/TS1275.
Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
- Greg -
'The itunes application could not be opened. an unknown error has occurred'
Could someone please help me, i recently had to restore my comouter to a previous date and due to this i had to reinstall a few programs along the way. Now unfortunatley itunes is not being co-operative, ive uninstalled it and then reinstalled with no luck. Each time i get to the end of the installation and tries to open up i get this message 'The itunes application could not be opened. an unknown error has occurred (-200)'
I would appreciate any help!
thank youCould someone please help me, i recently had to
restore my comouter to a previous date and due to
this i had to reinstall a few programs along the way.
Now unfortunatley itunes is not being co-operative,
ive uninstalled it and then reinstalled with no
luck. Each time i get to the end of the installation
and tries to open up i get this message 'The itunes
application could not be opened. an unknown error
has occurred (-200)'
I would appreciate any help!
thank you
Ah not to worry i percievierd and managed to figure it out. Thanks to anyone that may have looked at my question!!
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