HT201412 iphone 4 only shows usb and itunes icon on the screen...can't do anything. help??
my iphone 4 screen is showing only a usb plug and itunes icon cant restart or shut down...i need help please???
I have same problem after trying to upgrad to iOS 6.1.1 :-(
Similar Messages
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After updating my iphone, I'm stuck with an image of a USB port and iTunes icon on my phone which I can not get rid of to reset or restart my phone. I plug my phone into my laptop to connect to itunes and my phone does not appear in itunes!!!! I have tried to reinstall itunes on my laptop, I have tried to reset my iphone, I have tried to stop and restart, and I have tried to stop and start apple mobile devise service on my laptop.... None have resolved the issue!!!! Any suggestions????
If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
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WHEN I STARTED MY IPHONE I ONLY SEE USB AND ITUNES SIGN
Date of revision for a software to 4.3.5 BL1
does my iphone nothing more.
It will not turn off and sign shows only a USB cable and Itunes
I tried to restore the software tries to but then comes an error 1013
He is also on itunes but it does show the phone is not on an iphone but no serial number or capacity to
Please help
Sincerely,
remzifrommannheimClick here > iOS: Resolving update and restore alert messages
Then click: 1013 -
TS1538 Iphone5 not recognized by Itunes, only shows USB and Itunes logo
I have tried all items listed my Apple. Will turn on and off but only shows itunes logo and usb. Not recognized by Itunes. Have been thru ALL items listed. Phone is less than a month old
Yes, we tried that, tried everything listed in the troubleshooting sections. Even checked pc with itunes. Took it to Applestore and they fixed it. I have no idea what they did but it's fixed and was free.
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iphone not appears at Itunes after updating to ios 6.0.2 and I cannot switch on Iphone - there's only "connect USB to Itunes" icon shown. What should I do?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... -
i am unable to restore my iphone 4s " screen showing USB cable arrow showing to connect to iTunes" when i connect to itunes it after asking restore (step 3 without going to step 4) starts updating itunes with no effect to screen which is still showing usb and itunes symbols
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
How to restore iphoneif it shows usb and itunes logo
how to restore iphone showing usb and itunes logo
Hi nirajan,
Thanks for visiting Apple Support Communities.
This article addresses what to do if you only see the "connect to iTunes" screen:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Cheers,
Jeremy -
My iphone4 cannot open on screen it show usb and itunes logo...needed help urgently thanks
suddenly my phone cannot open on the screen it just show usb and itunes logo only... needed help and solutions urgently thanks a lot
Error 1603
Follow the steps listed below for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection. -
Iphone 5 is showing usb to itunes on the screen
iphone 5 is showing usb to itunes on the screen
It is in Recovery Mode.
You need to connect to iTunes on the computer it was synced with and restore. -
itunes shows 1800 pictures but my phone only shows 548 and my icloud is full how can i delete pictures i cant see
i saw this under the summary tab in itunes. when you hover over photos at the bottom it shows how many pictures. i don't have it set to sync pics off of my computer files to the phone which is over 6,000 which it said when i clicked on sync photos from but i didn't sync. My phone shows 1.4GB on my camera roll while itunes, under the summary tab of my iphone shows 2.89GB.
i just read this morning to delete photos from the stream which removes them from the cloud and all synced devices. this is why i get confused because i read that on apple.com as well. -
How can I update iOS 4.2.1 to the latest iOS if "software update" option is not showing on the page "General"? On my Iphone, it only show "About" and "Usage" . Please help.
See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 6.1.x
iPhone 4S iOS 6.1.x
iPhone 5 iOS 6.1.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 6.1.x
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1.x
iPad 3 iOS 6.1.x
iPad 4 iOS 6.1.x
iPad Mini iOS 6.1.x
=====================================
Select the method most appropriate for your situation. If you are trying to upgrade to iOS 5 or higher, then you will have to connect your device to your computer and open iTunes in order to upgrade.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
PlEASE HELP ME RESTORE MY IPAD 2. JUST SHOWING USB AND ITUNES SYMBOL TO CONNECT.
iPad 2, iOS 7.0.2, fix it1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I have restored and updated my ipod from recovery mode, however I still have the usb cord and itunes icon on the ipod when it is switched on. How can I get my ipod to work again? I have updated and restored 5 times! When connected to itunes it only shows the summary page saying ipod in recovery mode.
Fixed it!
1. Made sure itunes software was up to date
2. Pressed and held 'home' button and 'on-off' button at the same time for about 10 seconds till ipod reset (I hadn't done this step previously)
3. Connected to itunes
4. Pressed restore and update ipod
Update successful and ipod taken out of recovery mode -
My Iphone4 has frozen while updating on itunes. Shows a itunes icon on the screen with a usb plug with arrow pointing towards itunes icon.
The exact same thing happened me the other night.
Everything is wiped!!
I need my "itunes back-up password" - which not only do i not remember setting, but any password i every used does not work!!
Is there not hints, or way of resetting this if you do not know it?!?? -
once again my iphone not working. i have a usb sign pointing to an itune icon on the screen. this is been on for over 24 hours. tried to restore but keeps coming up with era can anyone help please
What is the error that is occurring? We are not mind readers.
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