HT201412 Iphone 5 shows iTunes and USB when updating IOS

I was trying to update my IOS and when I was doing it it errored out what I only see now is a itune button and an USB on my iphone and my iphone is not detected in the Itunes , Please help

Place the device in DFU mode (google it) and restore.

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Iphone only shows itunes and usb logo and computer or itunes don't reconise the phone

Can't to a restore and error 14 keeps coming up, have uninstalled/reinstalled itunes and have turned off anti virus and still doesn't do anything

If the Device has been modified, this will not necessarily work...
See Here...
http://support.apple.com/kb/HT1808

Why does my screen show itunes and usb plug

Why does my iphone screen show itunes and a usb plug?

Your phone is in recovery mode. You need to connnect your computer to iTunes and restore.

I connected my iphone 4 to itunes and it automatically updated, now I am connected to icloud and all my pics are gone

I connected my iphone 4 to itunes and it automatically updated, now I am connected to icloud and all my pics are gone. Also, I have all my sons contacts on my phohe. How do I get my content back to the prior state?

Hey kaylactm,
Thanks for the question. I understand how frustrating this may be. To resolve your issue, it may be necessary to restore your device in recovery-mode:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

Iphone stuck with itunes and usb logo even when not plugged in

hi i tried to update to the ios 6.0.1 and now my iphone 4 is stuck in recovery mode and i have tried everything. It even shows the itunes and usb even when it isnt plugged in. I can restore from icloud cos i hadnt finished signing up on my device. I need help quick! thankyou

Place the device in DFU mode (google it) then restore as new.

Iphone stuck with itunes and usb symbol, havent got disk help!!!

i have my itunes uptodate but the iphone is stuck with the itunes and usb symbol on screen, i havent got the disk for the computer either :/

daniellefromnottingham wrote:
the disk for the iphone, and the iphone doesnt show up on itunes at all
There is no "disk". You have iTunes.
Have you tried a different cable, a different USB port, rebooting the computer?

I cannot get out of a frozen state on my iPad. It is showing Itunes and usb connection images on screen

PLease help me get my IPAD out of this frozen state. It is showing the Itunes and USB connection image. It will do absolutely nothing! HELP!!!

Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

New ipod touch won't connect, shows itunes and usb icons

My son just got a new ipod touch for his birthday. I have the latest version of itunes, and I have spent hours scouring the internet looking for a solution. Whether the thing is plugged into the computer or not, all it will do is show the usb cable icon and the itunes icon. When I plug it into the computer, my computer makes the noise that indicates that a device has plugged in, the ipod beeps one beep, and I get an error message from itunes that says that a rented movie from the ipod cannot be imported into itunes. Other than that, the computer, including itunes, doesn't acknowledge the existence of the ipod, not in the device manager, in itunes, in the itunes diagnostics tests, or anywhere else. In addition, the battery won't charge.
Also, I noticed that I do not have anything called "Apple Mobile Device Service," although I do have something called "Bonjour service." Are these the same thing or could this be the problem. Please HELP!

See:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
You need iTunes 10.5 or later and that requires OSX 10.5.8 or later.

How do I reset old 4.1.2 IPAD that shows Itunes and USB plug

How do I rest old 4.1 os IPad that shows itunes logo and usb plug

Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Unit showing iTunes and USB cable only and iTouch is "frozen"

Here is how I cleared this up and got the unit working again after downloading and installing 2.2.1 and hosing up the unit. Some of these steps may not have been needed, but it worked for me!
Loaded iTunes to another pc (Windows XP). Opened iTunes and connected the unit via a usb and now iTunes did recognize my unit. My regular machine would not even do that! iTunes said a unit that was in "recovery mode" and you could not use it with iTunes until it was "reset". So I clicked on "reset" and got connected with the download on Apple and it started downloading the files necessary, it said. Found out later it was the 2.2.1 upgrade. Anyway after several hours the download finished. I then held down the "shift" key and clicked "restore" at the same time and a window opened and I had to search for the download which was in "document and settings, owner, application data, Apple Computer then iPod software update and there was the file. I opened that and it started working on the iTouch. After it completed, I moved the unit to my regular pc and it then recognized my unit and I hit restore again (I am a little hazy about this step because I got real excited when the unit was recognized, but if you get his far I think you can figure it out) and it set my unit back to it's old self. I then had to resync the music, applications etc.
So far everything is now working. If you have any questions, please yell. I have written this in a hurry and maybe some of it does not make sense.

I am not familiar with error 18. This article is my goto for all error codes
http://support.apple.com/kb/TS3694
When you see iTunes and the USB icon, you have to restore it. You may have to place it into recovery mode. Follow the instructions here if so.
http://support.apple.com/kb/HT1808

I restore my iPhone 4S on iTunes and then when restarted it is asking for valid SIM card and I don't have SIM card for that, I was just using the iPhone with wifi, any one can help? Please.

I restore my iPhone 4S on iTunes after the restore was completed the iPhone was restarted and now asking for valid SIM card which I didn't,t have and I was using the iPhone with wifi, and now can't use it because the screen is locked for SIM card. Can anyone help me please.
Thanks,
David

wjosten wrote:
Phil0124 wrote:
I doubt the phone is locked to GCI in any way
Well, you're wrong, & in fact not only is it locked, GCI does not offer unlocking for iPhones.
Fact is your post won't help the OP.
And you are 100% sure its locked to them? How can you know this? While GCI does not offer unlocking that does not mean the phone is actually locked to it. Get off your high horse.
Its possible the original owner had an unlocked phone. he was using with GCI. Or that GCI doesn't actually have locked phones. Seeing as they don't even have their own infrastructure but instead use AT&T's I doubt they'd have iPhones specifically locked to them and that would be the reason they do not offer unlocking (because there's nothing for them to unlock). And just to clarify, I'm not saying for a fact its not locked to them. It very well maybe be, but without knowing more about the phone and going by the fact GCI uses AT&T infrastrucure its possible its not locked. But here's no way to say for sure either way.
Trying a Sim card from AT&T or another carrier might just help the OP if its actually unlocked or locked to AT&T rather than GCI.

Ipad shows itunes and usb cable

My iPad mini doesn't start. It only shows an itunes icon and a cable with an usb connector. I have already coneected it to my laptop and started restoring but it doesn't work (error 26) :-(
What can i do now???

Read
http://support.apple.com/kb/ht1808

I dropped my iphone4 on the ground , now it is stuck in recovery mode with itunes and usb , when i do the restore process it comes up with an error(21).. what should i do? plz help

iphone stuck on recovery mode,,, cannot restore due to error 21. tried all ways to solve the error, but no use... plz help

Hi D’pak,
Thanks for using the Apple Support Communities. I understand that you are receiving error 21 when attempting to restore your device in recovery mode. The following resource provides troubleshooting information for this error message:
Get help with iOS update and restore errors - Apple Support
http://support.apple.com/en-us/TS3694#hardware
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
- Matt M.

Iphone screen has itunes and usb cable images frozen

I tried clearing my 3GS phone and now these two images are frozen on the screen. When connecting to iTunes it notes that it needs to be restored, but when I try it says it cannot be done.
Any idea if this device has already been erased or not?

Click 1013 on that page ---> iOS: Resolving update and restore alert messages

HT1766 my screen is stuck showing itunes and usb plug

I have a stuck screen and i cant finish restore

try pressing the home button and the on/off button until the apple logo appears. if that does not work you have to do a restore.

HT201412 Iphone 5 shows iTunes and USB when updating IOS

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