HT201412 iphone won't power on support answer doesn't help. any suggestions
Iphone 5 won't power on and shuts down by self. I have updated operating system fully charged the battery and restored the phone
all things suggested by on line support. Anyone have any suggestions
If no change after trying all things included with on-line support, there is nothing else to try. The iPhone includes a one year warranty.
Call AppleCare or make an appointment at an Apple Store if there is one nearby.
Similar Messages
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My iphone won't power on. It just stopped working. What do I do?
My Iphone won't power on. It just stopped working. It' been working fine with no porblems whatsover. Go figure. What do I do?
I had this same issue today and my battery said it was 98% life. I only bought this iphone 5 exactly one month ago new, Wonder if the battery is already having issues this early. I charge it every evening and I have never gone in a single day below 73% battery life.
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My iphone won't power up since yesterday morning. The back of it got a little wet on Saturday night but was working fine until yesterday. Any suggestions ?
It would help if you would clarify what " I have tried everything" means.
Have you tried restart, reset, restore?
Page 34 of the manual:
"If something is not working right, restarting or resetting iPhone will likely solve the
problem.
Restart iPhone: Press and hold the Sleep/Wake button until the red slider appears.
Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and
hold the Sleep/Wake until the Apple logo appears.
Reset iPhone: Press and hold the Sleep/Wake button and the Home button at the
same time for at least ten seconds, until the Apple logo appears.
For more troubleshooting suggestions, see Appendix A, “Troubleshooting,” on
page 132. "
Page 132
Reset iPhone settings. From the Home screen choose Settings > General > Reset
Reset All Settings. All your preferences are reset, but your data and media aren’t
deleted.
If that doesn’t work, erase all content on iPhone. See “
Resetting iPhone” on page 111.
If that doesn’t work, restore the iPhone software. See “
Updating and Restoring
iPhone Software” on page 142. "
http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf -
My iphone won't power on. Quit suddenly last night. I have tried holding the sleep button and home button simultaneously for 30 seconds but that didn't work. any other suggestions?
take it back where you bought it, It should still be under warranty.
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After updating to iOS 6.1.2, neither my iPhone or iPad will update apps thru App Store. Any suggestions?
What happens when you try?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
My fully charged iphone4 is dead. Power and home reset doesn't help.What can I try?
My fully charged iphone4 is dead. Power and home reset doesn't help.What else can I try?
How do you know it's fully charged? Are you sure your adapter is working?
Plug it in to mains power for at least 15 minutes. If it doesn't automatically turn on, try a Reset... press the home and sleep/lock buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
If it still doesn't turn on, it's likely a hardware failure. -
I am having trouble reading some books bought from ITunes and loaded onto my Cocoon ereader which supports Adobe DRM content. Any suggestions?
matty_234 wrote:
Will this enable me to plug my iPhone in without any changes or reformatting? ...
If you follow all the Steps in the Link it should...
matty_234 wrote:
.... Also, I guess this will overwrite the purchases already on my mac? ...
You can redownload them for free... http://support.apple.com/kb/HT2519
matty_234 wrote:
... One last thing, does this include the iphone backups?...
Everything that is in iTunes should be there... -
time capsule only allows 2 devices at a time as a router. If I am using the iphone and macbook pro, it bumps the roku offline. Any suggestions?
At a guess you have cable internet connection.. please confirm exactly what you have.. two public IPs are allowed by some ISP.. once you use up the two IPs, there are no more..
Make sure the TC is in router mode. And to get it working you probably need to shut off the cable modem.. if it has battery backup remove the battery.. try 5min off .. if not long enough try 20min off. then overnight. The ISP equipment must reset to allow a new MAC address to capture the IP.
If you cannot work it out.. plug in the old router again.. and set the TC to bridge mode.. which I suspect it is in now.. and plug it into the main router.. it should work fine like that. -
I cant' sync my ipod because it says"The iPod cannot be used because it requires iTunes version 10.6.3 or later. I can't download it because my MAC is version 10.5.8 and it won't accept the newer version of itunes. Any suggestions?
If you're using a fourth generation or earlier iPod touch, click here and download the software.
If you're using a fifth generation iPod touch and an Intel Mac, buy Mac OS X 10.6 from the online Apple Store and run Software Update.
If you're using a fifth generation iPod touch and a PowerPC Mac, buy a newer computer.
(73046) -
I have a new Linksys router. When I load the accompanying CD it informs me that it supports OS 10.5.8 or later, OS 10.6.1 or later, and OS 10.7 or later. I am running 10.9.2, which apparently isn't supported by this Router. Any suggestions?
No they should be agnostic about what is behind them, but as to support for IP6, or whether any computers or tablets can use AC... and hasn't Apple's own units sometimes stop being supported with new Mac and new versions of OS X? seems so.
I said above, why would anyone install any kind of software to use a router? although Netgear's GEnie is or was installed on my systems that adds a nice way to log in and manage the router, so I have to take that back a notch.
Support for modems and ISPs is a concern, my modem is not certified fully with DOCSIS 3.0 or FIOS.
Look around and you can find routers having trouble with some network services like Airplay, printing and scanning, the software bundled with router.
However, ethernet chips, and the driver, can be a factor. Problems with Intel networking chip and high bandwidth streaming and not being able to handle the load when used by wifi euipment like notebooks and other devices.
I have only seen the LARGE number of complaints on MacBook forums about wifi issues to suspect something is wrong but not sure what. And those are people that depend on wifi I assume, though some could use their Thunderbolt equipped Mac to use ethernet to get around the problems. And I am seeing the same thing with some Windows users and maybe they all have common Intel chips???
MacBook Pro constantly losing wireless connectivity
I use Windows 8.1 primarily. I also don't know enough or as much to know "Why is the sky blue" either.
Just pass along this example:
If you're setting up a new PC for the first time, check if your router is fully compatible with Windows. Because of the new networking features in Windows (8.1), some older network routers aren't fully compatible and can cause problems. For a list of routers that are compatible with Windows 8.1 and Windows RT 8.1, go to the Windows Compatibility Center.
Anyone remember when 10.4.0 had so many issues with LAN that it could not be used, work on fix was going on and wasn't complete until 10.4.2/4.3 (and first time we got a new full 10.4.3 DVD because customers needed a reliable system. -
Windows 7 will not let me update the driver for my iphone 4s so I can see it in iTunes. Any suggestions?
You turned off all firewall and antivirus ? You could try downloading the update via a browser - what device are your trying to download the update for ? If it's an iPhone 4 :
GSM / sim card model
CDMA model
Then in iTunes press and hold the shift key on Windows when clicking the Check For Updates button which should let you navigate to the downloaded file -
I've been locked out of my Facebook account because the message on Facebook tells me that I've downloaded malware onto my computer and until i run an antivirus program i won't be able to log in. Does any suggestions as to my next course of action?
Mac infected?
http://www.thesafemac.com/mmg-infected/#facebook -
I am trying to restore my iphone 4s, but encountered 3194 error code. Would appreciate any suggestions.
Possibly something is blocking Apple through iTunes from approving your iPhone Restore. Sometimes this is due to your computer Hosts File redirecting your request away from Apple. Seach your computer for Hosts, open this file with Word Processor program. If there is any reference to gs.apple.com this is the problem. This name and the number with it needs to be removed.
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I cannot get any of my information from my Iphone or Ipad to sync with my Icloud account. Any suggestions?
Well, what exactly have you done so far?
Is iCloud activated?
What data is marked to be synced?
What happens on icloud.com?
Have you installed the iCloud utility on your computer? -
I accidentally forgot my passcode and tried 6 attempts but all failed.I don't have iTunes.I turned power off.Now it is not responding.Any suggestions?
Without iTunes on a computer there is nothing that you can do. If you are locked out because you forgot the passcode your only solution is to restore the iPad using iTunes on a computer.
I don't know exactly want you mean by it is not responding - does that mean that it will not power up again?
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