HT201412 My 3 week old iPhone 4S switched off during a call and won't switch back on. Any suggestions??

My 3 week old iPhone 4S switched off during a call and won't switch back on. Any suggestions??

Sounds like a dead battery.  Try plugging it into a charger.

Similar Messages

  • My iPhone 4 just shut off for no reason and won't come back on?

    My iPhone 4 just shut off for no reason and won't turn back on.. ??

    Hi there 203nancyc,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W. 

  • HT201412 my one week old iphone 5s refuses to last more then 8 to 10 hrs without even normal usage like sending a few texts and 7 to 8 calls. in case i use net or lay a game say 3 to 4 hrs is the max it lasts if i have played 20 to 30 mins of game and bro

    i am almost regreting having this iphone cwuse theres no point in having so many things to do when it lasts you around 3 to 4 hours if u do anything on it. has such pathetic battrey life. or maybe there is a problem with my iphone either ways wondering what to do about it.....any suggestions??

    you should have good charge cycles, charge it to the maximum every night. There are some options to save battery life.
    Turn off wifi when you don't need it
    Turn off bluetoothe when you don't need it
    Turn off location services
    Turn off refresh in Background
    I hope I helped

  • HT201263 my iphone 4 switched off on 70% battery and now wont switch on? also my home button does not work?please help

    My iphone 4 suddenly switched off on 70% battery and now it wont switch back on? my home button does not work either so i can not do the normal reset please help!!

    Sophierose21 wrote:
    my home button does not work
    Then it looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required... Be sure to make an appointment first...

  • Iphone 3gs keeps switching off during phone call showing apple logo

    My iphone 3gs keeps switching of during phone calls. The apple logo appears and I have to wait until it switches itself back on, this happens without my help, any ideas please

    Try restoring the iPhone. If a normal restore doesn't work, try setting it up as a new device.

  • Mike and/or speaker kept switching off during phone calls

    I just returned my 4s after less than 24 hours and have gone back to my 3 because teh mike and/or speaker kept switching off during calls using the handset, the apple headset and my blueant bluetooth, they could not replace it today so I returned it and may repurchase at a latter date if this is not at common problem... has anyone else had this problem?

    KBurd,
    If the proximity sensor is covered by a case, your hand, or by being close to your face, the screen should go dark and unresponsive, but the call should not be disconnected.
    Is there anything covering the proximity sensor? It is located between the earpiece and the top edge.
    Hope this helps,
    Nathan C.

  • N73 auto switch off during voice call

    I know there's a topic about this auto switch off, but the reply didn't answer anything specific about this..
    My N73 am using the latest firmware, the phone is superb, only if this problem doesn't occur.. It happen when I was in the middle of a conversation, and suddenly there's no voice on the other line, I tot it was my telco problem, and then when I was about to push the end call button, I only realise my phone has auto switch off itself.. Zzz.. This happen not once, but very frequently, and I'm puzzled cause sometimes I can chat for a very long time without a problem, and sometimes the auto off problem occurs many times in a day..
    Anyone encounter this problem b4? Is there a fix to this? =(Message Edited by kaytse82 on 02-Jun-200707:18 AM

    The best thing you can do is book the handset into a NSC for the handset to be checked out.
    Nokia Lumia 520
     iphone 6 Plus.
    Be happy !!

  • 8910i switches off during the call. Battery full

    Hi there,
    Bought 8910i brand new...
    Battery fully charged but when receiving a call it switches off showing Battery Empty...
    Turn it on and shows battery charged ok..
    Is there any solution? I think the battery is "moving" in slot.
    Phone bought on ebay and return process just gonna be a hassle..
    Please help
    Thank you

    Three choices really,
    Send it back.
    Book it into a Nokia Service centre, as it could be the power management is shot.
    Wedge something in where the battery is to make a more stable connection.
    Good luck
    Nokia Lumia 520
     iphone 6 Plus.
    Be happy !!

  • My 4S iphone keeps trying to turn off during phone calls and drops the calls.  Sometimes I have to call back 3-4 times to finish a conversation.

    While talking on my iphone, the phone tries to turn itself off.  Not just once, but continuous, and not just dropping the call, but actually tries to turn itself off.

    Well, then I'm glad this is most probably not a hardware issue - at least not an exceptional, maybe defect of all? -. This seems to be a good idea, because 2G will nearly everywhere available, so phone calls are not likely to drop at all. I'm just a bit confused, because they promised intelligent switch even during calls. For me that means that if the better, faster connection is available, then it uses that, and if it wouldn't be, then it switches to the slower one.
    Anyways, thanks for your reply. I guess it's a "just get used to it" issue.

  • Iphone 4 turns off during phone call

    My iphone 4 bought in portugal to vodafone is randomly turning off at full charge during phone calls is driving me crazy!!! It has been to vodafone twice.

    Thanks for sharing.
    Are you asking a question here?

  • IPhone 4 clicks off during incoming call, drops call within 10 seconds

    so i've had zero issues with my iPhone 4 until now; no antenna nonsense, no proximity sensor problems. last nite a friend called me, and i barely got to say "how are you" when the phone made the clicking sound, clicked like when you're putting the screen to sleep from being awake, and the call was dropped. same thing happened today. as far as i can tell, it only happens on incoming calls, i can't get the issue to replicate on an outgoing call.
    anyone else with this problem or know of a fix? AT&T reception isn't fantastic where i live, but i typically get 2-3 bars in my room. thanks in advance.

    AT&T reception isn't fantastic where I live
    There's your keywords.
    You can try performing a 'restore as new iPhone' if you used 'restore as backup' from a 3GS to i4. Some have reported the backup had more problems than using a 'new iPhone' restore.
    Afterwards, try calling your iPhone and pickup. See if it lasts higher than 10 seconds. If your iPhone hangs up, it could be a bad iPhone or it could be a bad AT&T connection.
    I would report your problem area to AT&T that you can't make calls and have your iPhone checked. They can have their towers checked for faulty connectivity.

  • My iPhone 4S just turned off for no reason and won't turn back on?

    My iPhone 4S just died for no apparent reason and now it will not turn back on. It was at about 90% battery at the time because I had just recently charged it so I don't think it died because of low battery. I have tried plugging it into outlets and computers/iTunes and nothing seems to work. I also can't do the trick involving holding down the power and home button because my power button has been jammed for over a year now. My iPhone is about 2 years old and I have never had this problem before. Earlier today it died for no reason but when I plugged it in, it turned on with no problem.
    Is there anything I can do about this? Also, I am due for a phone upgrade in about 3 weeks. I was planning on getting the 5S. Is there any way that I would be able to get the upgrade several weeks early if my phone is broken?

    Hi there 203nancyc,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W. 

  • My iPhone 5c has just completely shut down and won't turn back on I've only had it 3 days

    My iphone5c has just completely shut off, I've tried turning it back on and nothing. I've only had it 3 days

    Take the machine into your local Apple Store or an AASP and have them fix it.
    I had a similar issue when I was syncing a friend's iPhone (I don't own one) in that the machine shut down when the iPhone was plugged in. But I was able to reboot. A lot of people seems to have the problem that you describe, however.
    Clinton

  • HT4623 My iPhone is hung-up during io7 download and won't let me do anything but sign in. I've entered security questions , answers & rescue email

    I cannot complete the i07 download on my i Phone and am unable to do anyhing on my phone! Get to submit rescue email stage, but the "next" button won't let me do anything.

    I got to the Accepting terms and conditions and kept agreeing but it just hung. I checked my  itunes  and confirmed that the update was successful/complete so then I turned my phone off and then turned it back on again. It brought me back to the sign on screen and then to the terms and conditions ...this time it let me agree to them and finish the sign-in process. Good Luck

  • My iphones turned itself off during the night and I cannot turn it back on - it did not get in touch with watter

    My charged my phone last nigh and used it literally before I went to bed. I woke uo this morning and the phone was off and I cannot turn it back on.
    It was warking perfectly fine last night.
    I have watterproof case on it and always in my handbag, just in case you want to mention that it has to be watter. It is not!

    Remove the phone from its case and try this...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430
    Also... See Here for   Frozen or unresponsive iPhone

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