HT201412 My daughter has forgotten her password and the ipad is now disabled... help
My daughter has forgotten her password and the ipad is now disabled... help
If You Are Locked Out, Have Forgotten Your Passcode, or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
4. What to Do If You've Forgotten Your iPhone's Passcode
5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the
Back Up option. If you have just backed up the device, it is not necessary
to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore or have forgotten your restrictions passcode, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.
Similar Messages
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HT1920 hi my daughter has forgotten her password and wants to reset it
hi my daughter has forgotten her password and wants to reset it
She can try getting it reset via http://iforgot.apple.com
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Good afternoon need help disabling an iPhone 4. Granddaughter forgot passcode and phone was disabled.
See here: http://support.apple.com/kb/HT1212
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my daughter has forgotten her password on her ipod touch how do we fix this so she can use her ipod again
Just re-dock the ipod in the computer it is normally synced with and choose to restore ipod. Read more detail here - http://support.apple.com/kb/HT1339
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My daughter has forgotten her password to un-lock the screen, what can I do??
My daughter has forgotten her password to un-lock the screen. We have tried to restore it but it just came back with a message saying we needed the password...help please!
Follow the instructions here to restore the phone:
http://support.apple.com/kb/ht1212 -
We are new to the iPod family. My daughter has forgotten her passcode and everything I have read tell me to use a computer we last synced to. We haven't done that. Help
Put it in recovery mode as described in this article:
iOS: Unable to update or restore -
My daughter has forgotten her passcode and cannot get into phone, what do i do?
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
-
My seven year old daughter got an ipod touch a few months ago from her father. She has now forgotten her password and it has been tried too many times and so the ipod has been disabled. It now say connect to itunes. I have tried to do this with the USB cable and itunes on my computer. Unfortunately it will not work as it will not connect saying the device is locked and to enter the password.
This is not the computer that she previously connected to and she may not be able to get access to that computer. Is there a way for us to reset the password preferably without having to restore the ipod and lose everything she has on it?Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My daughter has forgotten her ipad password please help
Hey MrsPniok777,
These are the recommended steps if you have forgotten or can't remember your passcode, or if your device displays a message saying it is disabled:
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
If you have chosen to encrypt your backup, it will contain the passcode. Disable backup encryption before restoring from backup. Learn more about iOS backups in iTunes.
When the backup and sync is complete, select Restore from Backup and choose the most recent backup of your device.
If you have never synced your device with iTunes, or you do not have access to a computer, move on to the section at the bottom of the following article:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Welcome to Apple Support Communities!
All the best,
Delgadoh -
My daughter has forgotten her password, how do I reset it?
My daughter has forgotton her password, how do I reset it?
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My daughter has forgotten her password
my daughter had forgotten her password on her ipod touch, pls help
Reinstall iTunes on your PC. You can still recover the iPod Touch when it has been placed in recovery mode but you will lose any data that was on the iPad. You can re-install Apps that you had previously purchased at no charge. See http://support.apple.com/kb/ht1808
-
IPad-my daughter has forgotten her password
Help my daughter changed her password a few days ago & now has no clue what she made it. How can we get back into the iPad so we can change it? We have synced with computer but that only asked for the password & said we are locked out. HELPPP!!
Thanks in advance.....Welcome to Apple Communities
Boot in recovery mode, connect it to your computer and restore with iTunes -
Daughter has forgotten her password to her ipod
My daughter can not remember her password to her ipod. How can I unlock it.
If you have Soluto (unlikely), you can wipe the passcode from there.
Otherwise, I believe you have to sync with iTunes and restore the device from a backup. -
My daughter has put a password on the iPad and has now forgotten it HELP
Please help me I am not an idiot nor am I a technical wizzard so any help would be great
Thank youHello MRCHAIRMA,
I recommend the following article if you are not able to gain access to the iPad because of a forgotten passcode:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Daughter has forgotten her password on her I-pod touch
Need to get I pod open? Forgotten password?
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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