HT201412 My device won't take a charge. What should I do?

My iPod 5th generation will not charge anymore. The black screen with the battery in need of being charged is all I see but sometimes the device will charge. When it does charge it only will charge to about 20% and then quit. I have tried using different chord, adaptors, ect. What should I do?

Go here and then under Learn More about iPod service, click the link. Select your location and it should provide you with a list of pricing.
Sorry, for some reason it did not show the first time. http://www.apple.com/support/ipodtouch/contact/

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