HT201412 my home button and lock button work but my screen is not

my lock and home button work but my screen dosen't, please help

can you hold the power and home buttons at the same time until it does a hard reboot?  Dont let go until you see a black screen with a white apple.

Similar Messages

  • I dropped my phone in a toilet, the sound and vibrate are working but the screen will not turn on, what should I do?

    I dropped my phone in a toilet, the sound and vibrate are working but the screen will not turn on, what should I do? do I just need a new screen or what? I'm freaking out here

    Don't freak out, just get over it. It's probably done.
    What should I do if I drop my phone in the toilet?
    Apple may offer you an refurbished iPhone in exchange for yours, for about half the cost of a new one.
    I wouldn't be too specific about just how it got wet

  • On my ipod touch the screen is white, and i've tried pressing the home button and lock button at the same time and nothing happens... what do i do?

    On my ipod touch the screen is white, and i've tried pressing the home button and lock button at the same time and nothing happens... what do i do?

    On my Ipod touch the screen will not work. I can't slide it to unlock
    Try here >  iPod touch: Troubleshooting touchscreen response

  • My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

    My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

    Kbkohn wrote:
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    Most intelligent people would not store such sensitive data on a device that could so easily be lost, stolen, or damaged.  Even if they chose to do so, they would use the device as designed and regularly sync and backup that device as described in the User's Guide.
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  • My iphone 4 will not charge in the plug or connect to my laptop but my ipod 4th gen does. what could the problem be because the screen to show it needs charging will not come up and it will not restart by holding the home button and lock button. thanks

    my iphone 4 will not charge in the plug or connect to my laptop but my ipod 4th gen does. what could the problem be because the screen to show it needs charging will not come up and it will not restart by holding the home button and lock button. thanks

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    -Griff W

  • My home button and lock button are both unresponsive. and its stuck on the settings pages.

    both home button and lock button are unresponsive but if i press both at the same time i can still take a pic. but pressing them individually does nothing. and its stuck on the settings page and i can go anywhere on the settings page but nowhere else. help please??

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Price of sony xperia c volume button and lock button replacement

     It's more complicated than getting the price, which you can get from your local Xperia Care http://support.sonymobile.com/global-en/contactUs/ you will have to open the phone

    What is price for sony xperia c 2305 volume button and lock button belt replacing price?

  • My screen just went blank and is still on but the screen is not working what shall i do?

    my screen just went blank and is still on but the screen is not working what shall i do?

    Have you tried turning off the phone and then turning it on again?

  • I have a MacBook Pro and it starts up but the screen will not come on - any suggestions?

    I have a MacBook Pro and it starts up but the screen will not come on - any suggestions?

    The simplest operation your Mac can do is start up with the Option key held down. The code is all in ROM. It uses a One size fits all resolution to light up the display and draw an icon for each potentially bootable Volume.
    The most effective thing your Mac can do when confused is to start up using the Shift key. It does one pass of Disk Utility "Repair Disk" then boots up with minimal extensions loaded and ask you to login. But if your Mac is really sick, it may never get there.

  • My iphone4 today suddenly froze today I did a lot of tries by pressing the lock button(long press) and pressing home button and lock button together( long press) but it is not starting. It's 7.1.1 and iPhone 4

    My iPhone4 suddenly froze today. I did a lto of tries to start it by pressing the lock button(long press) and by pressing the home and lock button together(long press)but it doesn't work. It's an iPhone4 iOS 7.1.1. How to restart it?

    Hi there Arpit gaba,
    I would recommend taking a look at the troubleshooting steps found in the article below. 
    iOS: Not responding or does not turn on 
    -Griff W.

  • My iphone 4s will not charge nor turn on and it does not reset. This has been going on for about 2days, at first it would only stay to 1% i turned it off to charge better and it will not turn back on nor reset using the home button and lock button.

    I have no idea what to do, this is the second time that my phone has completely went dumb on me, the first time was March 2, and after 3hours of charging it finally turned on and charged completely now it does not do that. It stayed at 1% for a whole day (yesterday sunday) and now it does not turn on, and the home and lock button will not reset it. What do i do?? Help...

    This is the MacBook forum, you might post your question in the iPhone forum https://discussions.apple.com/community/iphone

  • My ipod touch blacked out and i tried the home button and lock didnt work and the computer

    Can someone help me

    See Here...
    Frozen or unresponsive iPod touch
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430
    If that does not work... try letting the battery fully drain.
    Then Charge for an Hour and try the Reset again.

  • Iphone5 home button and lock button unresponsive

    i pluged my iphone 5 in to my computor to back up my data and found that my lock button and home button stopped working and would not alow me to get but to home screen or turn the phone off. if i restore my phone how will i loose the films i was trying to down load from itunes before it happened. due to my phone not alowing them to be downloaded?

    My iPhone5 lock and home button, as well as some of my friends, has stopped working also... I doubt restoring it will help. It started as my lock button not working and it never came back, restoring it didn't help. You're better off visiting an apple store ASAP and getting assistance, possibly a new phone. Back all your stuff up.

  • Home button and lock button, help?!

    Ive had my ipod touch for just over one year and all of a sudden my home button stopped working and now my lock button is not working, meaning i am unable to use my ipod! anybody know if this can be fixed?! Im going away from home tomorrow and i really need my ipod to be working...! I will be grateful with any advice anyone can give me?!
    thanks!

    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Nokia 701 (Belle) Camera Button and Lock Button pr...

    Hi,
    Before I can use the Lock and Camera Button on the right side of my phone. Later when I slide down the lock button to unlock my phone it did'nt functioning, also the Camera Button even though I press cannot came out the Camera for easy picture taking..
    Please help and suggest what to do.
    Thanks
    Carlie

    Hi KelMan,
    Welcome to the Forum.
    I would advise you to visit your local Nokia care to get the phone checked.  If it needs a repair, it could be done there.
    Pfrancoise.
    If this post has helped you to solve this issue, please press the "accept as solution" icon. Kudos would always be appreciated.

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