HT201412 My iPad is not responding to touch

My iPad is not responding to touch

Try this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Similar Messages

  • HT201412 My Ipad is not responding.  It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

    My Ipad is not responding.  It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • HT201412 My screen does not respond to touch on iPhone 5. How do you fix it?

    My screen is unresponsive to touch. How do I fix it on iPhone 5?

    Hi there LucyI-M,
    I would recommend taking a look at the troubleshooting steps for touchscreens found in the article below. 
    If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
    -Griff W.

  • IPad 2 not responding to touch

    Hi, just received a replacement iPad 2 from Apple and immediately have been having trouble getting it to work. While I was playing a game the touch screen stopped responding, so tried a soft reset, then a hard reset, all for the same problem.
    At the moment it won't even let me type in the internet password or enable location services on reset it's so bad!
    Any advice?

    I tried that originally with no response. So I did the General>Erase and Restore, again no change. I've just tried a Restore using iTunes and again no change.
    Sometimes it responds to touch, but rarely. Often instead of responding it opens something completely different.
    The particularly frustrating part is that Apple only sent this to me 2 days ago!

  • Hu, my iPad has a frozen screen, was working fine then would not respond to touch, any ideas?

    Hi,
    Has anyone had a problem with their ipad screen not responding to touch? I can't close it down properly or entre the password to start it up again, the screen does not respond to touch...any ideas?
    Thanks
    Rob

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again.  Also, if you have IOS-7, read this.

  • My i pad is not responding to touch

    My ipad is not responding to touch.  It is very slow and most of the time does not work at all.  THis problem occured a few days after I updated to the newest version.  It is an ipad1

    I have an iPad 1 as well that I updated when the iOS was first released a few weeks ago and I think that the new update really sparked my iPad into "new life" again. It's so hard to tell what will happen when you update - ideally the performance of the device should improve - and not fall off.
    Have you tried closing any/all open/running apps in the recents tray? Close them all and restart - see what happens.
    Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • My ipad is not responding after all efforts

    For about 3 days now my ipad  would not respond to touch, it would not slide to unlock nor power off; i have tried all the suggestions on the forum (except restoring with Itunes) even resetting is not working! can someone help me out on this? waiting for your suggestions in ernest.

    Assuming that you installed iTunes on your computer, you have to connect your iPad to your computer with the cable - plug the pin connector end into the iPad and the USB connector to a USB port on your computer. iTunes should start up on its own. If it doesn't start up, launch it yourself.
    Then follow the directions in this support article.
    http://support.apple.com/kb/ht1414

  • My ipad is not responding, i accdentaily touch delete all contents and setting

    my ipad is not responding , i accdentaily touch delete all contents and setting ,and now it shows a blanck sreen, with the itune icone and uv cord

    Assuming that you installed iTunes on your computer, you have to connect your iPad to your computer with the cable - plug the pin connector end into the iPad and the USB connector to a USB port on your computer. iTunes should start up on its own. If it doesn't start up, launch it yourself.
    Then follow the directions in this support article.
    http://support.apple.com/kb/ht1414

  • I have a new ipad has been doing great..today it has message that I have not backed up for 2 wks.. backup happens when plugged in (done) locked (done) and connected to wifi.(wireless) it will not respond to touching ok or any other touching..what have i d

    I have a new ipad and it has been doing great and I love it.
    today I have a message reading icloud backup...this ipad hasnt been backed up for 2 wks...backups happen when this ipad is plugged in (done) locked (done)
    and connected to wifi (I assume this is also done as it is wireless)
    the ok will not respond to touch nor the unlock...  it is charged to 86%
    What have I done????? Dahhhh

    Perform a Reset...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • With ios 8.3 ipad mini apps sometimes do not respond when touched

    a new problem occurred with ios 8.3 ipad mini applications sometimes do not respond when touched Fix it in ios 8.4

    If it has NEVER been jailbroke, here are some standard repair procedures:
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, read this.

  • Apple iPAD 2.  Needs password to unlock iPAD; however there is a permanent keyboard displayed on the screen that does not respond to touch. iPAD switches on with button but does not turn off using it at moment.  Can you help please?

    Apple iPAD 2.  Needs password to unlock iPAD; however there is a permanent keyboard displayed on the screen that does not respond to touch. iPAD switches on with button but does not turn off using it at moment.  Can you help please?

    Try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.  See if that clears the glitch.

  • I have areas of my iPad screen that does not respond to touch. Is that normal? The area is random and not always the same location.  How can I fix?

    I have areas of my iPad screen that does not respond to touch. Is that normal?  The areas are random and not always in the same place.  Is there anything I can do to fix this problem?

    Have you tried rebooting it by holding the home and on button until the Apple logo appears?

  • IPad 3G 64Gig not responding to touch

    I have a serious  problem with my iPad  and would really like some resolve to the challenges I'm encountering.  My iPad (3G 64G) stopped working in December 2013 after I did an iOS update (not responding to touch gestures).  I did everything to try revive it, from hard shutdown to reset and nothing works.
    On the 16th May 2014 it started working after i brought it to a certified Apple repairs store (MacPlus) in Jamaica for a diagnosis.  The results given is that there is a defective chip on the circuit board that is contributing to the problem, and while doing their test the device worked for an hour then stopped responding.  When I went to collect the device, it started working until the 27th May it stopped working at 6:58pm.  Later that night (10:50pm) it started responding to touch again, but by the morning of the 28th it is gone again till this moment.
    My question now is, what is the root cause of this problem (base on the situation laid out) and how unique is it?  What kind of resolution can Apple now give me when this problem started manifested itself just after the warranty has expired?  Can you refer me to an Apple Store/Support to have this problem resolved and how much would it possibly cost to get this done?
    I await your earliest response.
    Thank you.

    This is an iPad user to user forum, so you are not addressing Apple. We have no way to know what and when Apple will do something. You'll have to wait for an announcement by Apple.
    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   
    iPad model
    Out-of-Warranty Service Fee
    iPad mini
    $219
    iPad 3rd, 4th, Air
    $299
    iPad 2, iPad
    $249
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    iPad Repair and Service
    http://www.apple.com/support/ipad/repair/
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
    iCracked - Broken iPhone, iPod or iPad
    http://www.icracked.com/
    iReVamp Electronics Screen Repair ($99)
    http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
    Do It Yourself iPad Repair
    http://www.ifixit.com/Device/iPad
     Cheers, Tom

  • Why is my ipad disabled, I can type in search engine and it will find this but unable to do anything else as pad is shaded and not responding to touch

    why is my ipad2 disabled, I can type in the search engine and this is working fine but the screen is shaded and is not responding to touch please advise

    If the Reset does not work, try this.
    Go to Settings>Safari>Clear History, Cookies and Data or Cache. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • My Safari screen is grayed out.  It does not respond to touch.  How to bring it back to life?

    My Safari screen is grayed out.  It does not respond to touch. How can I restore it back to life?

    Go to Settings>Safari>Clear History, Cookies and Cache. Restart the iPad by holding down on the sleep button until the red slider appears and slide to shut down. then hold the sleep button until the Apple logo appears to start up.
    You can also reset the iPad by holding down on the sleep button and home button at the same time until the Apple logo appears (takes about 10 seconds) - ignore the red slider.
    Message was edited by: Demo

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