HT201412 My Ipad quit working - it's 2 years old.  I called Apple and they basically told me that it's done.  I can pay 249.00 to get a reburbished Ipad 1, or buy a new one.  I want to know why it died?  They mentione it could be the hard drive.

My Ipad 1 quit working after 2 years.  Was never dropped, abused, etc.  Just quit the other night.  Went to the Apple store, called the support line and they tell me that since the warranty is up I can pay 249.00 for a refurbished Ipad or buy a new one.  Not happy at all.  I want to know why it quit.  The person I talked to at Support says he doesn't know what happened.  He says it sounds like my hard drive crashed.  ANyone else have this problem?  I am so mad.

If the tech you talked to said anything about a "hard drive", he was completely ignorant or misspeaking rather badly. The iPads have no hard drive; the storage is all solid state. You may wish to talk to another technician, or make an appointment at an Apple Store if there's one near you, and confirm the diagnosis of a hardware failure.
If you've confirmed that it is indeed a hardware failure, then you can pay the replacement price, find an independent iPad service shop and see if they can do a repair for less, or buy a new iPad. If it were me I would put the money toward a new, or at least newer, iPad rather than pay the replacement charge. You can get some good deals on refurbished iPad 2 and third-generation iPads from the Apple Store, any of which will run the most current versions of iOS, something which the first-gen iPad will not, and would come with a full warranty (which could be extended to two years with AppleCare).
As to why your iPad failed, it's impossible to say with any certainty. The circuitry could have had a tiny flaw that finally failed, or the iPad could have received a static shock, something quite common in many areas in the winter when the air is dry.  Sorry it happend to you, but anything can fail.
Regards.
Message was edited by: varjak paw

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