HT201412 My ipad went blank and will not restart

My ipad went blank and will not restart.  What can I do?

Could be the battery is completely drained?
Use the charger that came with the iPad. Plug the charger into a known good wall outlet and connect your iPad. Let it charge for at least an hour. Then, while still connected to the charger, reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the iPad starts, fine. Let it continue to charge until the battery is at 100%. If it does not charge make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

Similar Messages

  • My IPAD went blank and won't restart...and ideas?

    My IPAD went blank and won't restart...and ideas?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • My ipad mini went blank and will not turn on because the button is jammed

    My daughters ipad went blank shortly after updating the new IOS software. The top right button has been inoperable for about six months. It hasn't been a problem until now. Apple store says there is nothing they can do since the button doesn't work. Is there a way to get it fixed or at the very least get the photos off of it.

    Have you tried resetting your iPad?
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).

  • I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond.   I have tried pressing the two buttons together and briefly get the Apple logo but still can not start up, the logo disappears.   I have tried connecting the iP

    I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond.   I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears.   I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac).   What else can I do?

    You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
    If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
    I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
    Snow Leopard can still be purchased in the U.S. Apple Online Store.
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear.

  • My ipod screen went white, then turned blank and will not respond to the buttons i touch. it is also able to open up now somehow, so i can see the inside

    screen went white, then turned blank and will not respond to the buttons i touch. it is also able to open up now somehow, so i can see the inside

    Let the battery fully drain. After charging for at least an hour try:
    iOS: Not responding or does not turn on
    If not successful time for an appointment at the Genius Bar of an Apple store.

  • My iPad just went black and will not start. It has not been dropped, nor has it been wet. What do I need to do?

    My iPad just went black and will not start. It has not been dropped, nor has it been wet. I am very careful with it. What do I do now?

    Plug it into an electrical outlet let it sit a few minutes. Then try performing a hard reset, by holding the home button and the lock buttons at the same time until an apple logo appears.

  • My iPad screen freezes and will not switch off for at least 5 mins?

    my ipad screen freezes and will not turn off or  function for at lease  5 mins then just closes down

    Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank then power ON again in the normal way.] It is 'appsolutely' safe!

  • I upgraded to iOS 6.1.2 and now my iPad is sluggish and will not play music from iTunes

    Need assistance with recent upgrade.  I installed 6.1.2 and now my iPad is sluggish and will not play music from iTunes.

    1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
    2. Hold the Sleep and Home button down until you see the Apple Logo.

  • Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?

    Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?

    Yes, your battery is likely toast and in need of replacement.  Not much else for troubleshooting here.  Sorry.
    B-rock

  • My ipod nano 7g went off and will not start, this happened after I connect to my computer, my ipod will restart and I no longer turn on. I do?

    please help me my ipod nano 7g went off and will not start, this happened after I connect to my computer, my ipod will restart and I no longer turn on. what I do?

    Hey saintbless,
    Thanks for the question. The following article outlines troubleshooting information for iPod nano. While it mostly refers to the 6th generation, most steps apply for your model as well:
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/TS3474
    Will not turn on or screen remains dark
    - Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
    - If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
    - If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
    - If the screen remains dark and will not turn on, then your iPod may need service.
    Thanks,
    Matt M.

  • My iPad is frozen and will not budge, My iPad is frozen and will not budge

    My iPad is frozen and will not budge

    Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • HT201210 i keep getting error code 37 on my ipad 1 its in dfu mode and will not restart pls help

    i keep getting error code 37 on my ipad 1 its in dfu mode and will not restart pls help

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3125

  • TS1717 Slotomania went down and will not reload and all my tokens are lost.

    Slotomania went down and will not reload and all tokens lost.  What can I do?

    Have you tried to restart Slotomania or your device?
    Contacting Slotomania ma be your best bet.
    You can contact them here -> http://www.playtika.com/contact.html

  • My Ipad Mini with retina display has crashed and will not restart.

    My Ipad Mini with retina display has crashed and will not restart.Only the white screen with the apple logo will appear. This comes and goes randomly. I've tried resetting by holding the front and top buttons. I've also tried resetting using itunes. Neither had any effect, The Ipad was a christmas present and only worked for several hours, the apple store can not look at it for another week. Is this a common occurance? I thought apple products were expensive because they never had problems.

    Call Apple and explain as it is new. They will go over things to try and fix over the iPad over the phone. If they need to fix it they should send you a new one and you put the old one in thePrepaid return box they send you and send back the defective iPad for no cost. This is what they did with my first iPad 1st gen. I had. Unless they changed their policy you will get the box within a day or two and have your replacement for it the same day.
    I hope how they helped me is the same for you.  Good luck.

  • My iPod froze fully charged on the lock screen for 5 minutes, then went off and will not switch back on?

    My iPod froze fully charged on the lock screen for 5 minutes, then went off and will not switch back on?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

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