HT201412 My iPad will not boot up, has a think logo running but will not start. Any ideas?
My Ipad will not boot up, has a think logo running all the time...any ideas. Also had trouble upgrading to ios.6 the computer is not the original one I synved my ipas too. It started OK then failed. Now it will not connect at all to computer...comes up with an error.!!!
Try DFU Mode Restore. Open iTunes on computer, connect iPhone to computer. Hold both Home and Power buttons for exactly 10 seconds, release Power button, keep holding Home button until iTunes recognizes iPhone in Recovery Mode. Usually about 20 seconds time. Restore iPhone Firmware.
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Hi, a week ago my macbook pro wanted to do an update, so I clicked yes, it went on to do the normal and then offered to restart, since then I have not be able to restart. I have tried almost everything. When I turn on the power button, all you can hear are the fans and nothing else. Its not very old, does anyone know what I can do as I dont seem to be able to get any support from apple.
By everything, I am assuming you have tried resetting the SMC (http://support.apple.com/kb/HT3964) and PRAM (http://support.apple.com/kb/ht1379). If you haven't tried this yet, please do!
See the following support document as well: http://support.apple.com/kb/TS1367.
The update you're talking about was the firmware update. Hopefully resetting the PRAM gets you up and running. Try resetting it 3 times in a row (hold the keys down until you hear 3 startup chimes).
Message was edited by: adamb529 -
I am trying to unlock my ipad with the message that the ipad has not been backed up successfully in 2 weeks, but can not get past this screen. I have plugged it in, it is connected to the internet, but will not back up or do anything else. What can I do?
Welcome to the Apple Support Communities
Hold Sleep and Home buttons until the iPad restarts, so you will be able to use your iPad -
My wife's iTunes used ID will not work. Tried resetting the password, but email was not received. Tried using personal questions method, but would not accept the correct date of birth, so could not go any further. Has her iTunes ID been hacked? How can I fix this?
Thanks for that advice @randers4.
I linked through and submitted my info as a "topic not covered" in the iCloud section. After entering the serial number of my MBP it turns out I wasn't eligible for technical support (though I don't think this is hardware related support) and the final suggestion was to take my computer into an Apple store. I called my local Apple reseller and asked for assistance. The customer service rep was very nice but unable to help, so suggested I call Apple Support on 1300 321 456. I did so and, again, spoke to two very polite and helpful customer service people (I was transferred to security services). I didn't have to be on hold to speak to either rep for more than a few seconds! After trying a few different things, he worked out what was happening...
So, to cut a long story short, to solve the problem in my OP, all I had to do was log out of iCloud in my System Preferences and log back in using my current Apple ID. [Edited to add that I had to sign out of everything I was currently signed in to with my Apple ID before logging out and in again.]
Problem solved!
Message was edited by: NotBaconBits -
my laptop will not boot up from the storage hard drive but if i remove it from the laptop and connect it as portable hard drive my laptop boot up normal?
Do you have a compatible OSX installed on this 'storage' HDD? If not, it will not boot your MBP.
Ciao. -
Imac will not boot up, chimes with apple logo and beach ball spin??
imac will not boot up, chimes with apple logo and beach ball spin?? after installing adobe flash and up graded apple softeware
If your iMac came with or is running Lion, startup holding either the Command-R keys or the Option key and select the recovery partition and then use Disk Utility to repair the Macintosh HD.
see > OS X Lion: About Lion Recovery
If your running Snow Leopard or earlier OS X, pop in your Install DVD and startup holding either the Option or C key, then open and use Disk Utility to repair the Macintosh HD.
see > Mac OS X - Using Disk Utility to Repair a Disk -
The word app has disappeared from my desktop computer and can't be found on finder or search. All documents I created on word will now not open unless in "TextEdit" format which I don't use. Any ideas please? Thanks
Did you recently erase and/or reinstall the OS?
And, some details are needed: model/year Mac, Mac OS version running now and which version originally). -
When using Safari, my iPad 1 will end Safari and return to the home screen for no apparent reason, any ideas as to cause and solution?
See if the following help.
Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Turning off iCloud and multitasking gestures on the iPad might also help. -
HP Photosmart Premium - C309g and it has stopped printing in black (but will print colour)
Hi my HP Photosmart Premium - C309g and it has stopped printing in black (but will print colour). I've tried:-
printing test page - blank apart from windows logo
powering off and on
printing form different programmes.
Both black printer cartridges are full.
printer is 3 days out of one year guarantee!
I'm not very technical so easy solutions would be preferred.
Thanks
This question was solved.
View Solution.Try the solution in this thread for cleaning the C309g printhead.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee. -
I have downloaded ios 6 on my ipad 2 but it wouldn't install and now my ipad won't work (just has the apple logo on the screen periodically) and it won't reset. Any ideas folks? Thanks in advance.
Try restoring the device using iTunes. Connect the iPad to your computer and when iTunes opens, select your device on the left side, then click on the summary tab, then click on Restore.
After the device is restored you will have an opportunity to restore from your backup. Restore from the backup when you are done and then sync with iTunes.
if that doesn't work, try recovery mode.
http://support.apple.com/kb/ht4097 -
My G Drive will not show up on my desktop for use. It did yesterday. It is not full and currently the light turns on and seems to be running but will not show up on my desktop. What can I do?
1. verify on another Mac first. and another port.
2. very likely dead SATA card
read about it here:
Your dead external hard drive is likely fine! Great hope for your 'faulty' external HD -
Hi I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music. Home sharing is not working. How do I successfully transfer and sync the music off my ipone 4 to my mac book pro if they have different Apple IDs? Thanks!
What do you mean the PC won't let you transfer the music? Save your entire iTunes folder (this is assuming that you have all your music stored in your iTunes folder) to an external hard drive. Connect that hard drive to your Mac. Copy the iTunes folder to your computer. Hold down the option key while launching iTunes on your Mac. Select the library you just copied when it ask you to select which library you want to open.
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My Ipod 5th gen. has been detected by itunes, but could not identified properly, and its been charging for a week and still hasn't come to a full charged. What should I do?
but could not identified properly
Please clairify.
charging for a week and still hasn't come to a full charged
Sounds like you need a new battery. Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.
iPod Repair Pricing -
I updated to the latest iOS and now YouTube and the Ap store are no longer on my phone. Also, not all my music will play and if I play a song it will actually play a different song while displaying the one I chose. Any ideas how to fix this?
You have to download the individual youtube app now. It is no longer a nataive ios app from apple in ios6
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My new Dell PC running Windows 8 does not recognize my iPad or iPhone. Worked OK for iPhone for months but would not work for new iPad. I removed /relaoded iTunes and now it won't recognize either iPad or iPhone. Got any suggestions?
Hi there Lizabethfromaz,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.
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