HT201412 my iphone 4 has shut down and will not switch on or accept a charge.

Anyone out there had a similar issue?
How did you get it sorted?

First try a Reset  ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring  >  http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup  >  http://support.apple.com/kb/ht1766

Similar Messages

  • Hi all ..my sons iphone just shut down and will not power up ..is fully charged..

    can anyone tell me if there is any way to jump start it ?????

    Try a reset by pressing and holding the home and power buttons for 15-20 seconds.

  • My macbook pro 13" unibody has randomly shut down, and will not switch on again, it is totally unresponsive. I have tried using different chargers, and my laptop had charge when  it shut down,

    My macbook pro 13" unibody has randomly shut down, and will not switch on again, it is totally unresponsive. I have tried using different chargers, and my laptop had charge when  it shut down,

    Hey Sarahbetts,
    Thanks for the question. If I understand correctly, the MacBook will not turn on. I would recommend that you read this article, it may be able to help the issue.
    Troubleshooting: My computer won't turn on - Apple Support
    Thanks for using Apple Support Communities.
    Have a good one,
    Mario

  • My IBOOK has shut down, and will not start back up

    ok here is what has happened. yesterday my 1.2ghz g4 ibook started randomly shutting down. it would shut down and it would take a while of me pushing the power button to get it to start back up. when it would come on, it would switch between charging and not charged quite rapidly even though my power cord was in. now however, it has shut down and will not start up. the battery is fully charged. anyone have any ideas?

    I'm telling you. I have lost all faith with Apple. The old iBook I had, 800MHz G4, simply worked fine with no problem waking up or starting up, although it's just a bit slow. Now, I am super frustrated when it just couldn't wake up, either with the sleep light flashing or not, ie it's black screen initially and when I press the Power button once to get it back to life, it just stays black!!!
    So the only thing to do is to force power down by pressing the Power button for 10 seconds. Then I press the Power button once to start up, but it just stays black screen. I've left my iBook in that state for a day now, hoping that it will come back alife. But no! And the worst is, I had a similar problem starting up from wake just the day before. I called the Help Desk and they advised me step by step, from taking out the battery, to pressing OptionsCommand+PR, and OptionsCommand+OC, and doing Apple Hardware Test. The iBook seems to just work fine while on the phone with them. And barely 3 hours later, the thing just couldn't wake up. I've powered down and up many times now, and I've left it powering up, but still black screen till now (one day already).
    Finding out about resetting PMU on the support page, I've also tried that, but it still can't work.
    And you know what? I've sent this unit for repair 3 times already! First they say it's the HDD problem, so they changed that. Then when it still happened, they say it's the logic board problem, so they changed that for me. And again when it happened, they changed another logic board for me. So now, it's the fourth time, what do you think I should do? I don't think going back changing another logic board will help!
    I am in fact ****** off! If Macs are great, then why me? Why my iBook? I am telling this forum that we cannot accept a big corporation giving us sub-standard products. I've since read this forum carefully and found that many of us faced the same problem! We just cannot sit down idly and let the company get away with it. This is a warning to fellow users out there that face this same problem. Let us voice out our frustrations and make Apple give us some compensation for it. I say this because I depend on my laptop iBook for presentation to clients, and this happened exactly twice when I was in front of my clients. I don't mind losing face but can Apple compensate me for my loss of business and future business from my clients?
    Voice out strongly your unhappiness to Apple now!

  • IPhone 4, shut down and will not power back on

    iPhone 4 shut down and will not power back up

    Try a reset: Hold down the home button along with the sleep/wake button until you see the apple, then let go.

  • HT4993 my iphone just shut down and will not turn back on can anyone help or dod I need to go to the apple store for help....

    NEED HELP PHONE SHUT DOWN AND WILL NOT TURN ON. IT IS PLUGGED IN BUT WONT POWER ON THERE IS NO PROBLEM WITH THE CHARGER I HAVE TRYED 3 DIFFERENT ONES CAN ANYONE HELP OR DO I NEED THE APPLE STORE??????

    Hello jaicob1990,
    Try the steps in the article below; it will give you multiple options on how to resolve the issue.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • HT1222 I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing

    I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing

    Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.

  • TS1538 my iphone shut down and will not turn on.  how do i get it to turn on?

    my iphone shut down and will not turn on.  how do i get it to turn on?

    Connect iPhone to Wall Charger for 10 minutes it may turn ON itself. If still OFF, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to start.

  • My iphone 5, 32g keeps shuttng down and restarting, sometimes at night, it just shuts down and will not restart.

    My iphone 5, 32g keeps shuttng down and restarting, sometimes at night, it just shuts down and will not restart.

    This can happen with faulty battery. Make Genius reservation and take iPhone to Apple Store for free quick battery diagnostic testing.

  • HT1766 My iPhone 4S suddenly shut down and will not come back on.  Does anyone have an answer for this problem?

    My iPhone shut down and will not come back on. Can anyone give me an answer on how to correct this problem?

    Connect to a wall outlet so you have solid power, then do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.

  • Help! While editing a photo in CS3 the program shut down and will not reopen my psd file.

    Help! While editing a photo in CS3 the program shut down and will not reopen my psd file. The error message reads "cannot complete your request because of a program error" -- it is a very large file (I have been saving it all along) and I had just "flattened layers" and went to open up a new, blank photo file when it shut down. Is there anyway to get this file to open? Any advice would be greatly appreciated! (p.s. after reading a couple of similar threads, I have a feeling it's hopeless. But I'd also like to know WHY this might have happened!) Thanks in advance!

    Thank you. I appreciate you taking the time to respond and for sharing the article--I did panic. Here are the details of my system:
    Model: HP p7-1247c
    Processor: AMD A8-3820 APU with Radeon HD Graphics
    Installed Memory: 8 GB (7.48 usable)
    System Type: 64-bit
    Windows 7 Home Premium
    I am using Photoshop CS3. It seems that I can work on photos and save them. But I am unable to open them back up. I have tried saving the files as psd and tiff with the same result. The error message is:  "cannot complete your request because of a program error"
    The interesting thing is that I can open up InDesign and "place" the psd file within InDesign (then export and save as a jpeg). So I don't think the files are necessarily corrupted. I uninstalled Photoshop and reinstalled it last night, but there's no change.
    If you have any ideas, I'd appreciate it. Or, should I repost my question with this more complete info? Thank you!

  • My iphone has gone off and will not recharge or turn on again?

    My iphone has gone off and will not recharge or turn on again. What do I do to fix this?

    Try a Reset by pressing the home and sleep buttons until you see the Apple logo. Takes about 5-15 secs of button holding and you won't lose any data or settings.  You might need to hold the buttons for as long as a minute.

  • My Ipad2 just shuts down and will not turn on. Rebooting does not help. He switched on when I start charging it. In this case, the battery is charged.

    My Ipad2 just shuts down and will not turn on. Rebooting does not help. He switched on when I start charging it. In this case, the battery is charged.

    Standard troubleshooting steps in the following order:
    1. Reset: Press the sleep/wake button & home button at the same time, keep pressing until you see the apple logo, then release. Ignore the slide to power off.
    If no change, continue:
    2. Restore your phone from a backup, note: if the problem is related to corrupt data, while this will restore a fresh OS, it will also restore the problem.
    If no change, continue:
    3. Restore as a "new" phone in itunes & re-sync your content. All saved data will be lost.
    If no change, make an appointment at an Apple store.

  • HT1430 I was charging and updating my mini ipad last night when it suddenly shut down and will not turn on since then. What do I do?

    I was charging and updating my mini ipad last night when it suddenly shut down and will not turn on since then. What do I do to turn it on again?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • HT4623 My iPhone 4 shut off and will not turn on.  My home button does not work.  Any suggestions?

    My iPhone 4 worked fine last night.  When I woke up this morning, it had shut off and will not turn back on.  I looked up the HOME+SLEEP key solutions, but my home button does not work.  Any suggestions?

    Try a reset: Hold down the home button along with the sleep/wake button until you see the apple, then let go.

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