HT201412 My iPhone 5 did not on after when I upgrade

My iPhone 5 did not on after I upgrade

Try a reset, hold the power button and home button until you see the apple then let go.

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HT201328 Unlocking my iPhone 4s did not work after I did the Restore in my device. Need Help

I received an email confirmation from my carrier that my request to have my iPhone 4s to be unlocked has been sent to Apple and completed, and I followed the instruction given to me for Restoring my device but still not able to use other SIM card. I was advice that I will be able to get the unlock info from Apple when I do the Restore, I'm still getting the error message "SIM card is invalid...." when I replaced the SIM card that came from my carrier with another. Please help. I need to know what am I missing. Appreciate any help.

Yes, I believe the steps did Restore my device as new. I followed the steps given to me in How to Restore software in my device..still I believe the Unlocking did not work because I'm not able to use other SIM card

HT201269 my iphone 5 did not restart after setup

I have backed up my old 4 and restored my new iphone 5 but it doesn't restart after backup and then when I plug it back in it wants to restore again?

Try connecting it to a wall socket charger and let it charge for about an hour. Leave it charging, but see if it will start up normally. If it does - I would quickly back it up, make my way to an Apple Store and get the battery replaced.

TS4510 Updating to the latest iOS on my iphone 5 did not resolve this issue, I have had to switch it off

Updating to the latest iOS on my iphone 5 did not resolve this issue, the only way I've found round it is to switch the mode off

Do Not Disturb mode stays on after scheduled time

HT201401 Hi.. My Iphone acts as if it is dead. Tried a lot with Sleep +home buttons as well, but did not worked. When it is plugged in, keeps on charging with a regular beep. Please advise.

Hi.. My Iphone acts as if it is dead. Tried a lot with Sleep +home buttons as well, but did not worked. When it is plugged in, keeps on charging with a regular beep. Please advise.

Yes, I understand that. But The screen issue is not a result of user damage. The phone was not dropped when the screen got cracked. My daughter was standing in a chair at the table and dropped one of her toys onto the bottom of the phone and cracked it right by the home button. (Nowhere near the LCD/digitizer flex cables, connections, or logic board components) then a few months later my phone had died, I plugged it in, it showed it was charging, then Apple logo disappeared and screen didn't work. AFTER contacting Apple about the issue and them telling me that it "is a result of the very minimal crack to the sheet of glass that has no relation to the LCD or Digitizer and that the warranty does not cover it I had taken it upon myself to change the LCD/digitizer to no avail, as well as backlight ic and backlight coil to no avail. But how do I go about letting Apple know that it is in fact NOT due to the cracked screen nor is it due to the flex cable connections? I can't. So the lady that works the call center phones trying to "convince" me that she knows what she is talking about and "convince" me that it is from the cracked screen I have to take her word because I can't show Apple that its not because of that without paying them $199 to fix the screen in which case they will just send me a new phone rather than fix the faulty hardware under warranty.

My iPhone 4 can not reboot after upgrading to iOS 6; keeps trying and cannot shut off either.

My iPhone 4 can not reboot after upgrading to iOS 6; keeps trying and cannot shut off either.

I FINALLY got it to work on BOTH iPhone 4 and iPpad 3. Here is what I had to do:
Had to DELETE all e-mail accounts including icloud.
Did a hard reset (hold down button on top right corner and round button on bottom center)
Then once it came back on, the iPhone had ALL of the accounts still on it and it was receivng e-mail.
The iPad receive e-mail until I did the steps above 5 times. Plus, I had to add back all of the e-mail accounts vs. on the iPhone 4 they were there when my phone came on.
Now I am receiving e-mail on both devices normally.
No clue why this happened, but Apple needs to find a fix ASAP.

WiFi iPhone 4S does not work after update iOS 6.0

WiFi iPhone 4S does not work after update iOS 6.0

This sounds more like a hardware issue.
Have you checked that the dock connector port is not dirty?

I got problem when trying to contact my iphone 4 using facetime,it did ringing,but my iphone 4 did not receive that call as if nothing happen.But,when the call ended,that call appeared in the missed call list.fyi both are connected to internet.

i got problem when trying to call my iphone 4 using facetime with my Macbook Pro 13',it did ringing,but my iphone 4 did not receive that call as if nothing happen.But,when the call ended,that call appeared in the missed call list.fyi both are connected to internet.Help!! thank you in advance

i got problem when trying to call my iphone 4 using facetime with my Macbook Pro 13',it did ringing,but my iphone 4 did not receive that call as if nothing happen.But,when the call ended,that call appeared in the missed call list.fyi both are connected to internet.Help!! thank you in advance

How do I recover photos from my AppleTV photo stream? when I reset my iPhone, I did not get all of my photos back. How do I get these photos off of my Apple TV?

how do I recover photos from my AppleTV photo stream? when I reset my iPhone, I did not get all of my photos back. How do I get these photos off of my Apple TV?

Hi MrRhea,
Welcome to the Apple Support Communities!
It sounds like you have photos in your Photo Stream that you would like to download. The photos are not actually stored on your Apple TV, it sounds like they are being displayed from your Photo Stream. Please read over the attached article for information on your Photo Stream and how to download these photos.
My Photo Stream FAQ - Apple Support
Because your Mac and PC have more storage than your iOS devices, you can choose to download all of your My Photo Stream photos automatically.
In iPhoto or Aperture preferences on your Mac, select Photos (or Photo Stream) > My Photo Stream > Automatic Import. All of your photo stream photos will import into your Events, Projects, Photos, Faces, and Places folders in iPhoto or Aperture.
On your PC with My Photo Stream on in the Control Panel, all of your photos will import intoC:\\Users\<user name>\Pictures\iCloud Photos\My Photo Stream
Best regards,
Joe

My wi-fi on my iPhone 4S is not working after updating to ios7 and is a few weeks out of warranty, the Apple store wants me to pay £160 for a new one, are they joking?!

My wi-fi on my iPhone 4S is not working after updating to ios7 which was working perfectly fine before. It is a few weeks out of warranty now and the Apple store wants me to pay £160 for a new one, are they joking?!

Hi there Juicy Guava,
You may find the troubleshooting steps in the article below helpful.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
-Griff W.

My facetime on iphone 4 is not working after the update to IOS7

Hi guys, can you help me about my problem? My Facetime on Iphone 4 is not working after The update to IOS7 Thanks xxx

Hey Junie1387,
Thanks for the question. I understand you are experiencing issues with FaceTime. The following articles may help to resolve your issue:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/TS3367
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
You may also want to reset your network settings:
Settings > General > Reset > Reset Network Settings.
Note: this will delete any network related settings (saved Wi-Fi passwords, etc), it will not erase any content from your device.
Thanks,
Matt M.

Videofunction on iphone 4 is not working after the update to IOS7

Hi. The videofunction on my iphone 4 is not working after the update to IOS 7:
Anyone else experiencing the same problem?
Anyone with solutions?
Thanks!

Hey Junie1387,
Thanks for the question. I understand you are experiencing issues with FaceTime. The following articles may help to resolve your issue:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/TS3367
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
You may also want to reset your network settings:
Settings > General > Reset > Reset Network Settings.
Note: this will delete any network related settings (saved Wi-Fi passwords, etc), it will not erase any content from your device.
Thanks,
Matt M.

The iTunes Store loaded a U2 album on my iPhone I did not order

The iTunes Store loaded a U2 album on my iPhone I did not order. Did someone hack my account? I don't see any charges for these on my credit card. How do I delete these? They use up too much memory on my iPhone. How do I prevent this from happening again?

How does it show in the Music app on your phone ? If it has the cloud icon against it then it is only in the cloud - you can turn off all cloud music via Settings > iTunes & App Stores > Music (under 'show all' heading) 'off, or you can hide that album via your computer's iTunes so that it doesn't show in the cloud (hiding and unhiding), or you can use the link in my above reply to remove it from your account.
If you've downloaded it onto your phone (i.e. it doesn't have the cloud icon against it) then swipe/drag across tracks (from right-to-left if the phone is on iOS 7 or 8) in the Music app, or you can delete entire albums in iOS 8 by swiping/dragging from right-to-left across them

HT4623 iPhone 4s will not boot after trying to install ios7 beta 4. Stops at apple logo with progress line under it. how can I reset it or get it back up to do a restore then try the iOS 7 beta 4 install again. Issue was probably caused by disconnection

iPhone 4s will not boot after trying to install ios7 beta 4. Stops at apple logo with progress line under it. how can I reset it or get it back up to do a restore then try the iOS 7 beta 4 install again. Issue was probably caused by disconnection

Obviously since you have iOS 7 you're a developer. As a developer, you signed a NDA with Apple not to discuss the iOS on a public forum. Please log in to the Developer Forum using your credentials and ask for help there, lest you risk having your credentials terminated.
Thanks, and best of luck to you.
GDG

My iphone 3gs is not active after update ios 6.1.2

my iphone 3gs is not active after update ios 6.1.2
plz ans. me....

You can only purchase apps and other media for the county's sore in which yu are located. You account, included payment method, also must be associated with that country.
Sam applies for updating apps. Note that not all apps are available in all country so y will not be able to update an app if you are in another country and that app is not available in that country or your account is not associated with that country.
You can change the country and other things by:
iOS: Changing the signed-in iTunes Store Apple ID account

HT201412 My iPhone 5 did not on after when I upgrade

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