HT201412 My iphone 5 is suddenly stopped working.I tried all the steps in on the website.

My iphone 5 is suddenly stopped working.I tried all the steps in on the website.

Have you created a backup recently?  If its not powering on at all then we might need to try and get it into recovery mode and restore the phone.  However if you don't have a back up you will lose all your data.  But this might be our only option since it wont power up..
1. Connect one end of your use charger to the computer, but do not plug the phone in yet
2. Press and hold the Home Button and plug the phone into the computer.  Keep holding the Home Button till you see "Connect to iTunes"

Similar Messages

  • HT201412 My iphone has completly stopped working have tried holding the sleep wake buttons etc and an apple icon appears but then goes and nothing happens.

    My Iphone 5 has completly stopped working, have tried holding the sleep wake buttons etc but still no responce, there is an apple icon that appears but it then just goes agsin, any ideas.

    see here
    http://support.apple.com/kb/HT1808

  • HT4623 My iPhone has suddenly stopped working. It now says the battery is dying and to charge it. After charging it for over an hour, there is no change. The power won't come on, and I am left with a blank screen advising me to plug my phone into the char

    My iPhone has suddenly stopped working. It now says the battery is dying and to charge it. After charging it for over an hour, there is no change. The power won't come on, and I am left with a blank screen advising me to plug my phone into the charger.

    Try different USB Cable, try different Charger. Clean iPhone charging port with clean dry toothbrush. If still problem and you have Warranty or AppleCare, make Genius reservation and take iPhone to Apple for resolution. If no coverage, most likely it could be battery or charging port assembly that need replacement.

  • MY iPhone 5C suddenly stopped working. It wont connect to my Mac and repeatedly reboots from the apple Logo when plugged into the wall. Help!

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    If the phone shows the "connect to iTunes" screen, the data on the phone is most likely lost.
    Connecting in recovery mode is your only chance to use the phone again, besides getting it serviced by Apple.
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  • IPhone 3GS suddenly stopped working with wifi in only one location

    This is the situation.  I have an iPhone 3GS and it the wifi suddenly stopped working at my house (just with the iPhone).
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    Using the delete all content and settings option is not restoring the iPhone. Using the delete all content and settings option does exactly that - all content and settings are securely deleted except for the firmware, which is not a restore.
    If you do this followed by re-installing an app via the iTunes sync process, the app settings and any data created and stored by the app will be lost. 3rd party app settings and data created and stored by a 3rd party app is not stored with the app on your iPhone and is not stored with the app or synced with the app in your iTunes library on your computer.
    3rd party app settings and data created and stored by a 3rd party app is stored separately from the app on your iPhone and is included with your iPhone's backup which is updated as the first step during the iTunes sync process.
    Restoring an iPhone with iTunes completely erases the iPhone first followed by the firmware being re-installed. After the firmware is re-installed, you are prompted to restore your iPhone from your iPhone's backup, which is the default selection. The other selection available is as a new iPhone. After either one, this must be followed by a sync with iTunes. If you restore from your iPhone's backup followed by re-installing an app that stores data you need to access, the data will be restored with the app. If you restore as a new iPhone or not from your iPhone's backup followed by re-installng an app, the app settings and any data created and stored by the app will not be restored with the app since you didn't restore your iPhone from your iPhone's backup where this data is stored.
    If you restore your iPhone with iTunes as a new iPhone or not from your iPhone's backup with no change, you can follow this by restoring your iPhone with iTunes from your iPhone's backup to recover the 3rd party app settings and the data created and stored by the app along with all other data included with your iPhone's backup.

  • HT4623 my iphone 5 suddenly stopped working the screen showed" reactivation"required

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    I felt the same way.  It happened on my 4s which I use in the kitchen as an ipod and it just suddenly stopped work, just like yours did.  Only upside was that without music I also stopped cleaning the kitchen until it was fixed...  now why wont my iron break?

  • My edit page in in elements 9 has suddenly stopped working. How can I get it to the workspace?

    My edit page in in elements 9 has suddenly stopped working after over a year. How can I get  the workspace to open?

    You can try Restoring it in iTunes. If that doesn't work you will need to get it serviced.

  • My iPhone sound suddenly stopped working.

    I have had my iPhone 4s for over a year with no problems other than the occasional slow down, etc. Just last night, the sound on my phone randomly stopped working. It will work for a few seconds then stop, and just keep doing it. Its my ringtone, text tone, keypad tone, music, and video apps. I've tried turning the phone on and off with no luck. I just want to know why my phone has suddenly started doing this when it was just working fine and how to fix it. Please help?

    None of these methods worked, so I just took a very thin paintbrush and dampened it using a Clorox wipe. Then, I just wiggled it around in the charging port. The sound worked for like 3 seconds then it stopped again. So I continued to clean it and it worked! After I listened to my music for about 30 minutes until it stopped again. I just blew hard into the port and it started working again. I think the problem was that the phone thought it was docked into speakers because it was so dirty. I think I'm going to get an Otterbox so this doesn't happen again. I hope I helped.

  • Photo stream between my two iPhones has suddenly stopped working?

    This used to work perfectly, but all of a sudden has just stopped - I have checked all settings and everything seems to be right - can't figure it out - can anyone help? Thank you!

    Does it not work either way? Sending and receiving? Did you check the settings and make sure that nothing has changed? If you can receive email, but not send it, check the outgoing mail server setting. Make sure that your username and password are in there.
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  • HT201412 My iPhone 5 suddenly stopped reponding to anything.

    I had been listening to a podcast and stopped to take a picture, when I discovered my iPhone 5 not responding to anything (the camera screen had opened but could not be operated) and my podcast had stopped. The screen went back to the "closed" position ("world globe and time) and I could not get the "slide to unlock," camera, or slide up mini menu to function. I tried to power off, but the phone would not respond to the "slide to power off" function, nor would holding down the power button for any length of time do anything. I  plugged it into the computer and tried to do a reset, but it would not allow it until I turned off the "Find my iPhone" function, which I couldn't do since I couldn't get into the phone. I did an "unistall" of the aforementioned app from my computer, but I still got the same message that I had to turn that function off on my phone.
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    Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)

  • IMessage on iPhone 4s suddenly stopped working

    I was texting my friends as usual today when suddenly my iMessage just completely stopped working. All of my contacts turned to green except for one but whenever I sent a text to her, it would fail to send. I tried turning off iMessage and returning it back on but it remained at "waiting for activation" for hours. I tried resetting the Network but that did not work either. I'm getting pretty annoyed at this problem since all my group chats and other iMessage chats will not be working for me. Solutions anyone?

    Down:
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  • 3G on my iPhone 4 suddenly stopped working for my and my mom. Help?

    My Mom and I have had  iPhone 4s for almost a year. They are up to date. Yesterday and Today, however, the 3G no longer works. It has always worked up to this point. Does anybody have any ideas as to why or how to fix this? Thanks
    Other Info:
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    -They are not Jailbroken
    -The 3G worked up until yesterday
    -We have not left the area for a while
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    try a reset you won't lose any data. hold down the home/power button together until you see the apple logo and then release.  wait for the phone to boot back up. see if that helps.

  • HT1551 Can apple please answer the persistent question on why Hulu services, personal video via airplay, Netflix, suddenly stops working, and yet all along it has been working well on Apple TV? This is in contrast to YouTube, which is working without a fl

    Hulu, Netflix and my personal videos have been working fairly well on appletv. Suddenly, without warning, they have all failed. My subscription via my apple ID is on automatic renewal, so the issue of non-paid services does not arise. On the other hand, YouTube is working perfectly well on appleTV.
    Several solutions offered in the discussion group such as setting the appletv on sleep mode are not technical solutions. Rather, these solutions offered remind me of analogue age, when one had to hit the side of a TV set when reception failed.
    In my case, I am using the same HD TV set that has been working all along. A new cable has failed, but if I am told to pay for an advice related to a fault that is not mine, I would rather buy a set box that is void of appletv or apple.
    Apple please give a clear, well defined technical solution on the problem with your device, and to be specific on the following error:
    "This content requires HDCP for playback"
    I know what HDCP is, and one cannot say that this is related to a dynamic code that evolves with time, failing at a time of its convinience.

    It is considered rude to double post on a fourm.

  • Themes suddenly stopped working after trying new theme

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