HT201412 My iphone has completly stopped working have tried holding the sleep wake buttons etc and an apple icon appears but then goes and nothing happens.
My Iphone 5 has completly stopped working, have tried holding the sleep wake buttons etc but still no responce, there is an apple icon that appears but it then just goes agsin, any ideas.
see here
http://support.apple.com/kb/HT1808
Similar Messages
-
My ipad has gone dead. I tried holding the sleep/wake button down until the red slider appears but it never does. By the way this a refurbished unit I purchased from Apple and just received it yesterday
Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings will be reset. -
Any idea why a 3 month old Ipad will not turn on? It has been charged and I haved tried the sleep/mute button and the on/off button on the front. Nothing is
happening. It was working fine last nigh?1. Hold both the Sleep/Wake and Home button down together
2. For 10 to 15 seconds
3. Until you see the Apple logo
4. Ignore the red slider
Note: Repeat it if it doesn't work the first time -
Please help!
I'm sorry, you are correct I am trying to restore my ipad because it stopped working. We thought the battery was dead so we plugged it into the wall charger. All it does when plugged in is flash the apple logo like it is going to start up and then shut off. It repeats this every few seconds while it is plugged into the wall. I let it charge overnight and still nothing.
When I hold the power button and the home button down together while the ipad is plugged into the wall, it does flash then after I release the power button the connect to itunes screen comes on. But when I connect it to my computer it goes blank. itunes does not recongnize my ipad when I plug it into the computer. I have used the same cord to plug in my other devices and itunes recongnizes them so it isn't the usb cord.
It seems as if my system has crashed and I think this may just be an apple service trip for me. But thanks so much for the advice. =D -
I had just checked my phone and it had 41% battery life left. A few minutes later, it simply went blank and won't do anything. I tried reseting it by pushing down on the wake/sleep button and the button on top until the Apple logo appeared, but that didn't help. Any ideas?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
my iphone 4 just randomly turned off whilst I was playing music. It wont turn back on. Ive plugged it into the computer and tried to charge it but nothing is happening. I have also tried this rest thing and it's not working. but I'm wondering if i was doing it right.. I was holding the power button at the top of my phone whilst pressing the home button (???) HELP ME PLEASE! x
Only way is to bring it to the Apple Store and use the warranty if it hasn't expired
-
Why are songs cutting out in the middle and my ipod shutting down?I have to hit the sleep/wake button to turn it back on and hit play again. Then, the songs will play from where it left off.
Hello bradesparza,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Some of my iTunes Store purchases won't play
http://support.apple.com/kb/ht1325
Best of luck,
Mario -
My iPhone 4 will not power on. When connected to iTunes via my computer, it is recognized and shows fully charged battery. Pressing and holding the sleep/wake button does nothing; just a black screen. Any suggestions?
Only way is to bring it to the Apple Store and use the warranty if it hasn't expired
-
How many times do you have to click the sleep/wake button (top button) to get the light/screen brighter? (on iPod touch)
That is not haow you change brigntness. Go to Settings>Brightness to adjust screen brightness.
-
My ipad does not turn off...i tried pressing the slep/wake button and home button for more than 10 secs but nothing hapened. Also, the screen is not rotating on portrait and landscape views...
While this could potentially be a hardwar issue:
Try a rest: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.
If the reset doesn't work, you may need to consider restoring the iPad to factory settings -
although it is doing what i asked it to do, i want it to charge, ok so it does it... although when i turn it on it's as if it's either not charged at all but only enough to have the apple icon on my ipod, once it's had enough (which is like, a minute) it switches itself off and carries on charging, sometimes it switches itself on but this just takes it back to step one. also, when i connect my device to the USB port itunes does not recognise it for some reason, i've updated the newest version of itunes recently and i've tried annother ipod on annother computer with the same USB cable, so it's either the newest version of itunes, my ipod or my computer. please help
P.S,
i do have the required version of windows for this to work, my computer isn't a mac, it's a pc, hope this helps...how long have you had your ipod? mine did the same but after a while you need to get a new one because of the battery...
-
My ipad has sort of frozen but will not turn off by pressing and holding the sleep/wake button
my daughters i pad has sort of frozen. She can lock it and unlock it. All it is showing is her wallpaper. All her apps have disappeared.
We cannot restart it as per the apple support troubleshooting assistant as it will not turn off. HelpHave you tried to hold down the sleep and home keys for about 20 seconds or so, until you see a silver apple. See if you can get it to reboot.
-
My ipad 2 is wont turn on. I held the sleep/wake button down for 15 seconds and the battery image shows up for a second then the screen goes blank. Help!
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
How does one get an iPod nano to turn on other than the "normal" way? This one has been dropped and all I can get is a blank screen. I have tried holding down the HOME button to restart it but no go. When I connect it to my computer, I am told to enter the PASSCODE which I cannot do as there is no touchpad.
David ..
Your topic refers to an iPod touch
Then you say: How does one get an iPod nano to turn on ......
If it's an iPod touch, try a reset.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, whether it's an iPod nano or touch, it probably needs service > Apple - Support - Service Answer Center -
Hello all,
I have a 14.88G iPod Nano that I currently use as my primary watch. A week or so ago I started to experience a blank white screen when I press the "sleep/wake" button instead of the watch face (I have it set to wake from sleep to display the clock). When I hard reset it, it will come back fine and the screen will respond and work as normal, as soon as I manually put it to sleep by pressing the "sleep/wake" button and then try to wake it the same thing happens and I have a blank white screen that doesn't respond to touch gestures or anything.
What I have tried so far to no avail:
Numerous hard restarts (holding the "sleep/wake" button with the volume - button).
Tried this: iPod nano (6th generation): Hardware troubleshooting
Changed the watch face to display.
Recharged the device overnight (without full discharge).
Since none of this works I'm out of ideas. Eventhough I have a 6G Nano it should no longer be under warranty since I was sent it as a replacement for a different (older) product.
Any ideas? Is this a known problem? Thanks in advance for any insight any of you could provide. Also, what time is it??
Regards,Hey,
I have the exact same problem as you have described. I also used my ipod as a watch but starting from today, whenever I unlock it the screen turns white until a reset is done. Even a factory reset through itunes didn't fix it.
Have you found any solution?
Bah, this is annoying.
//Gubbar
Maybe you are looking for
-
How to check the hardware vendor of a particular device
Hi every one in the recent interview i have taken he asked me a question like how to check the hardware vendor of a particular device ex: hard disk ,nic card ,ram Thanks in Advance.......
-
Why can't I access my music after updating to iOS 5?
why can't I access my music after updating to iOS 5?
-
Problem with exported quicktime file
I have created a slideshow, where you can go ahead and back by clicking on two arrow button. I have set dissolve effect. In KeyNote, I can see the effect when I go ahed and when I go back. I have exported the slideshow in quicktime format. In the qui
-
Email activity for soa and bam with pre-built virtualbox images
Dear OTN, i am running pre built virtualbox image for soa and bam and want to run with email activity and configure the email inside the virtualbox can anyone help me with email activity in pre-built virtualbox image. Thanks & Regards, Pavan
-
Adobe Premiere Elements has stopped working
I have had APE 9 for about a year and recently bought a new computer. I re-downloaded it, using the original serial numbers and everything was fine. I loaded up a video successfully and everything seemed fine. I have a Sony HDR CX115 camera and us