HT201412 my iphone is not turning on its freeze on the black screen with the apple logo.Please help me guys iam fed up please its a humble request
my iphone is not turning on its freeze on the black screen with the apple
- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to your computer and try to restore.
- See if placing the iPod in recovery mode will allow a restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- If the logo still show all the time, let the battery fully drain. After charging for an hour try the above again.
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If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
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My Iphone doesnt start normally it turns on, shows the apple logo and then turns off again but only while its charging. Before it turned on completely and i saw the charging tag that it was chraging normall but then it turned off again? I have tried totall reset nothing works! Im lost please help!
Try this to help
http://support.apple.com/kb/HT1808 -
my brothers girlfriend gave me her old iPhone. the last thing she did to the working phone was to wipe it to erase all her private info. however instad of booting up like normal, all i get is a black screen with apple logo. ive forced a reboot and it goes to same screen. sometimes it will turn off and reboot by itself, and occasionally it wil give a low battery icon, and it will show it charging for a few min then go back to black screen with Appple logo. any ideas anyone?
Try to charge it for about 10min using th adapter, then connect to your computer in recovery mode, explained here: iOS: Unable to restore
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I was downloading up-dates and maybe disconnected before comlete!! I thnk it may have even started to restore but all I know is that it is frozen to the extent that it will not even turn off!! Any help please would be great...it is my aughters ipad and I think she will hate me for the rest of her life if I've mucked it up!!
- Try resetting the iPod
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to cpmputer and restore if it shows in iTunes
- If iPod is still frozen on, let the battery fully drain. Then after charging for an hour try the above again. -
hello everyone, as I have stated above, I have an Iphone 4G realtively new, just 3 months of use. I've never dropped it, nor got it wet. The problem is that the screen just one day went black and displays the apple logo, when I do the recovery mode everyway possible the screen shows the itunes link but the pc doesn't acknowledge it.. I've tried on many pcs (windows and mac) and none respond because the device is not shown on itunes it just says "driver not found"
please what to do???Call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!
These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other. -
IPhone 3GS Crashes (gets Black Screen with White Apple Logo) Mid Phonecall
For the past week, when I make a phone call and use the speaker, after the call has lasted between 8 and 12 minutes; without warning, everything goes quiet and I get a black screen which displays the white Apple logo (the same as is displayed when you reboot your phone).
After a while, the phone comes back on, I’m not required to enter my SIM Pin and everything seems to work fine(ish) from then onwards.
I have done a reset, restore and resync in iTunes, but this still happens.
It does not seem to matter if the battery is 100% charged or not! I have tried a few battery recalibrations too!
I’ve also noticed a slight sluggishness since the upgrade to iOS4 (for example, when you receive a text message, click to view, there is a noticeable delay where the screen is blank (you can see the lines where messages should be) and then they appear/message opens).
Any ideas?
Cheers in advance.Hey Mac Beep Beep,
As did many out there on iOS4 release day, I plugged my iPhone into the PC, iTunes fired up, the software upgrade was found and installed.
Three iPhones updated in my household, all the same model (3GS 32Gb) and yet none of the others have had the same problems as mine.
On top of having the reboot during phonecall issue, my calendar (historic and future) was wiped, birthdays were added to the calendar from the information held in contacts however some (not all) were showing as a day earlier then they should be (even though they are correct in the contacts entry).
Just to clarify, when I tried to reinstall a verified version of the legacy backup (3x), I used iTunes to reset iPhone, re-active iPhone and restore said legacy back up. This failed in a spectacular way so I had to go back to an iOS4 back up.
Note: I had the problem of phone rebooting mid phonecall before I attempted a rollback to 3x.
Any further advice/ideas?
Cheers -
Help my ipod is not turning on it gets to the apple logo and then turns off
its got battery i have done the reset thing cant plug it into laptop for itunes because my itunes doesnt work and it wont let me download it again it started when i changed my facebook password on my laptop then i went on facebook on my ipod and it sed signing out but it just sed that and i left it for like 1 hour and it was still logging out so i deleated it and re-downloaded it then as it was downloading it vanished so i downloaded it again it stayed on my app page and was saying loading... but the blue bar wasnt filling so i put it in the lock mode then when i whent back to it it doesnt turn on plz plz help ( have not droped it or anything and plz dont say itunes because it really doesnt work or re-download i have deleated it then when i downloaded it again it gets far in and then sayes like cant download itunes something about bonjar service)
Without a computer, the reset is all you can do.
You might want to post in the iTunes forum for your problem of not being able to reinstall iTunes on your computer.. -
serial no is
Hi chelsealynn1205,
If you are having issues with your Mac not booting past the grey Apple screen, you may find the following article helpful:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Regards,
- Brenden -
help
Hello Ondreina,
It sounds like your iPod Nano power button is no longer working. Here is some information on your repair options and pricing:
Service Answer Center - iPod
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
How do I obtain service for my iPod?
The iPod support site has troubleshooting articles to help you solve your iPod issue. If you have reviewed those articles and still need service for your iPod, you can contact Apple. You can also take your iPod to your local Apple Authorized Service Provider. Note: There may be a fee for diagnostic service.
iPod nano 2 GB (2nd gen.)
$79
$59
iPod nano 4 GB (2nd gen.)
$79
$59
iPod nano 4 GB (3rd gen.)
$99
$59
iPod nano 8 GB (2nd gen.)
$79
$59
iPod nano 8 GB (3rd gen.)
$129
$59
iPod nano 8 GB (4th gen.)
$79
$59
iPod nano 8 GB (5th gen.)
$79
$59
iPod nano 8 GB (6th gen.)
$65
$59
iPod nano 16 GB (4th gen.)
$99
$59
iPod nano 16 GB (5th gen.)
$89
$59
iPod nano 16 GB (6th gen.)
$75
$59
iPod nano 16 GB (7th gen.)
$75
$59
Thank you for using Apple Support Communities.
Regards,
Sterling -
my ipod touch 4g 8 gigs is not turning on it wont get past the apple logo its not frozen because it turns the screen black and the apple logo please help me
- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to your computer and try to restore.
- See if placing the iPod in recovery mode will allow a restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- If the logo still show all the time, let the battery fully drain. After charging for an hour try the above again. -
My iphone will not turn on after I replaced the battery
My iphone will not turn on after I replaced the battery, itunes logo comes up, but it will not connect and does not reset! does anyone know what I can do?
Who replaced the battery, you, Apple or an Authorized Apple Service Provider? If you did it yourself, then you could have done anything to disable it. It also voids any warranty and post-warranty support from Apple and the forum. You are on your own. If Apple or an Authorized Apple Service Provider replaced it, then take it back and have them check it.
The iPhone does not have a user replaceable battery, or user serviceable parts. It is meant to only be serviced by Apple, or authorized service providers. -
My iPhone 3 is not seen on iTunes when I connect it. It is also showing low battery but is not even charging and continously showing the Apple logo... What should I do? Thanks in advance, Jahnavi...
Jahnavi,
two things to be looked upon in this case. First thing is about the battery. Once the battery has enough charge in it we can try a force restore on the phone to re-install the iOS.
> Try a hard reset of the phone (Press and hold the HOME button and the Sleep/Wake button until the phone restarts and comes up with Apple logo). After trying this step, try charging the phone and see if the battery holds the charge.
> Once battery has enough charge in it then we can force it to DFO mode and perform restore. For restore refer to this link. -
IS MY IPOD DEAD?!?!?!?!?
I think I have the previous iPod Classic with a black glossy front and I am pretty sure it is glass at the front. My problem is that the
iPod does not turn on. Every time I attempt to turn it on it shows the Apple logo then a small icon showing a sad face with a
warning sign along with the Apple support website. At the same time I can hear the internal mechanics which is also very loud. I have attempted
to charge it as well as connecting it to itunes but no success. Could you please help?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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