HT201412 My iphone is requesting that i log into itunes. When I do, it says "an error has occurred".

My iphone is requesting that I log into Itunes. When I do, it says, "an error has occurred". Am I doing something wrong or do I need to take it for service?

Hi jan2710,
If you are having an issue with completing a restore for your iPhone 5, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

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Hi Cam-Fox22,
I have had this problem and tried everything suggested without success until last night. I took the plunge and did a Factory reset which cured the problem. Of course you must do a back up to iTunes first. I connected the iPad to my PC via a cable and then loaded iTunes. Log in to the account associated with your iPad and then carry out a backup of your iPad including apps and purchases. Then hit reset option near the top of the page and hit again when asked if sure. It takes a while to download the software but eventually it wiped the iPad and loaded it with fresh software. Keep your iPad connected and then restore from back-up when given that option. When it is all finished you will have your iPad back just as it was before you started but with iMessage and Facetime both working again.
Good Luck John

I am trying to set up my new iphone 4s, but when i try to log into itunes it keeps coming up with server error. What do i do?

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<Edited by host>

Some free advice. If your son is 8 years old, put him on your account, and set parental controls so that he cannot accidentally run up giant charges within the games.
If your son is 25 years old, get him his own AppleID and make him responsible for his own bills.
In between ... use your judgement.

Just within the last week, everytime I put my music on on my iphone, it asks me to log into Itunes. If I press cancel, it keeps coming up every few minutes. Why all of a sudden is it doing this?

Just within the last week, everytime I put my music on on my iphone, it asks me to log into Itunes. If I press cancel, it keeps coming up every few minutes. Why all of a sudden is it doing this?

goto settings>>icloud>> turn of music and videos

My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred, any ideas?

My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.

Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone

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http://www.apple.com/support/mac/app-store/contact.html?form=account

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This is happeningto you as well?

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Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
Make sure Gatekeeper is enabled
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Hi,
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You can make a Genius Bar reservation in advance if you are in the U.S.
http://www.apple.com/retail/geniusbar/
Carolyn

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Hello meganatherton2000,
Thanks for contributing to the Apple Support Communities.
It appears that you get an error when trying to activate iMessage and FaceTime on your iPad mini.
You mentioned that you signed out of iMessage and FaceTime because messages were not delivering. Be sure to restart your iPad mini before trying to sign back in to iMessages or FaceTime, as mentioned in this article:
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Restart your device.
If this issue continues and iMessage can't be activated for more than an hour, the article above suggests contacting Apple Support:
Still not activated after an hour?
It might take a few minutes to activate iMessage and FaceTime. If you've waited more than an hour, try these steps:
Make sure that your device has the latest version of iOS.
If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
Contact Apple Support.
Sincerely,
Jeremy

HT201412 My iphone is requesting that i log into itunes. When I do, it says "an error has occurred".

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