HT201412 My new iPad asking for a passcode to log in, I've not set one up !!
I tried switching on an off and rebooting
Where did you get the iPad? You can always follow this procedure
http://support.apple.com/kb/HT1212
but it's kind of suspect that it has a password on it. And this prompt occurs as soon as you turn the device on, before you get to the home screen? Did you have to "activate" the device yourself when it came out of the box? If you got it from the Apple Store you might want to return it to them.If you got the device from a 3rd party it could have been stolen.
Similar Messages
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My ipad in now asking for a passcode after I updated it - I never had one before
Restore the ipad via itunes on a computer, hopefully you performed regular backups
How to restore
Via itunes
http://support.apple.com/kb/HT1414 -
I try to purchase a free app on the app store and it asks for my password. I put my password in and it asks me to change my billing info. I put in all the correct info but it asks for a issue number but my card does not have one so i can't purchase anything even if it's free.
Andy ...
If you are going to use a debit card it you must enter a security code. -
My ipad battery went dead and after recharging and booting up the ipad, it is asking for a passcode. however, no one remembers ever entering a passcode in to this ipad, isnce it used by everyone in the house. how do i get around this passocde prompt?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
IPAD asking for a passcode. I don't have one.
Ipad asking for passcode. I have never entered one . What do I need to do?
Hi Faye8793!
Here is an article for you that can help you reset this passcode, in case you have forgotten it:
iOS: Forgotten passcode or device disabled after entering wrong passcode
https://support.apple.com/kb/ht1212
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Why is my iPad asking for a passcode at startup?
Just updated iPad to ios 7 and its now asking for a passcode. It didn't have one before and I'm now locked out. Is there a default passcode? How the **** do I get back into it?
The iPad requires a sim card to run on a carriers cellular data network. The only other way would be to connect the iPad to wifi to provide it with an internet connection.
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How do I reset my network settings on my iPad air. I have been asked for my password. I didn't know I had one. Where do I find it?
Some info for you ...
iOS: Forgot Passcode or Device Disabled
http://support.apple.com/kb/ht1212
iOS Passcodes
http://support.apple.com/kb/ht4113
Find My iPhone Activation Lock: Removing a Device from a Previous Owner's Account
http://support.apple.com/kb/ts4515 -
HELP ME PLEASE MY MAC IS ASKING FOR A SYSTEM LOCK PIN CODE AND I NEVER SET ONE HELPHELP HELP
ok so i tried enabling iCloud/Find my mac onto my macbook pro,and it restarted to finalise the process,but when it started back up its asked me for a system lock pin code,though i never set one???? please help omg im crying
Here's my guide: How to: Unlock System Lock PIN Code
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New iPad asking for passcode but I never set one - how do I unlock a code never set?
Just got my new iPad yesterday, have no kids or anyone else around who would mess with it while I'm in another room - go to wash the dishes, come back and it's asking me for a passcode to unlock. I had it running all last night - turned off, turn on, sync with macbook pro, blah blah blah, everything is great until tonight. What's going on? How do I unlock it?
Is your iPad new in the sense of being brand new or is it the latest generation?
If you do not have very much on it you could connect it to iTunes on your computer (if you use one) and on the screen that pops up starting with the Summary tab click on the Restore button further down. Be sure to set it up as a new device? You will lose any saved data but at least it will unlock your device. Alternatively, you could could do it through Settings on your ipad. Either way, you my have to redownload your purchased apps again. -
My new iPad asks for the PIN of my MacBook to sync. How do I find the PIN?
how can I sync all my devices? Older MacBook, iPhone5 (these two sych via wi-fi) I want my new iPad to do the same but it asks for my MacBook PIN number. No idea what that is. I have it syncing with iTunes now but only pics/music. I want some of my files on the iPad as well. I'm a writer...want to use iPad then sync it to MacBook....thanks for any help. (I'm not too tech savvy)
I don't believe it's asking for your "MacBook PIN number."
It would be very helpful if you would post exactly what you are doing when you get asked for information, and the exact wording of the "PIN" request. -
Brand new to the iPad. It's asking for a password to the WiFi network in my home. There is no "password" as such associated with this WiFi network. It uses WEP 128 bit encryption where each byte is a hexadecimal number and is called a "key" Typing this lengthy thing in gives me no results. The iPad keeps on asking for a password. I have three computers and a DVD hooked to the network which has been working for a decade, so that's not the issue.
Basically I'm stuck not being able to get onto the WiFi system.iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I have a new iphone and want to purchase ringtones from itunes. Itunes is asking answers for security questions I did not set up and I can't answer them. How do I get past this to be able to purchase. I can purchase songs on my MAC and sync but itunes doesn't give the option to purchase ringtones on the MAC, just the iphone.
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
Model no MD369B/A
Hi oluwaseyi,
Thanks for visiting Apple Support Communities.
If you're seeing the error "Invalid SIM" or "No SIM Card installed," be sure to try all of these steps.
Update your iPhone to the latest version of iOS.
Toggle Airplane mode On and Off.
Try turning iPhone off and then on again.
Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Restore the iPhone.
If you still are unable to resolve this issue, contact Apple support for further assistance.
You can find the article with these steps here:
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/ts4148
Best,
Jeremy -
Just got home with my ipad and its asking for a passcode which i haven't set.....any ideas please???
just got home with my new ipad and its asking for a passcode to let me in - haven't set one up, wasn't told about this in store, any ideas please???? Have tried my apple password & my passcode i use with my i-phone but none works.
Was this a used iPad? Try going to Settings > General > Reset > Erase All Content and Settings. This will completely restore the iPad to brand new. It will erase all content, but since the iPad is brand new and you haven't made any changes to it, there is no content that will be erased. Except the passcode, of course
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New iPad asking for passcode but didn't ask for one to be set during set up process, it only wanted my thumbprint. Is there easy way to solve?
I'm pretty sure you were asked to set up a passcode. It is required every time you power up the iPad after it has been powered down or reset. From the manual:
"The Setup Assistant guides you through the setup process, including:
Connecting to a Wi-Fi network
Signing in with or creating a free Apple ID (needed for many features, including iCloud, FaceTime, the App
Store, the iTunes Store, and more)
Entering a passcode
Setting up iCloud and iCloud Keychain
Turning on recommended features, such as Location Services
Activating iPad with your carrier (cellular models)"
If you have no recollection of it, all you can do is restore your iPad to factory settings, i.e. start again.
http://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf
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