HT201412 my new ipod touch 5 will not turn on!!! im mad about this can someone helpp me or tell me what to do i tried alot of stuff my ipod just has the spinning circle it will turn on but 5 seconds later it stops and starts spinning again.

So today I try to reset my Ipod. But it doesnt work!!! It will turn on for about 5 seconds then shut down and the spinning circle will appear. I tried resetting, but it didnt work. someone please help me before I break this thing!!!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

HT201210 my phone won't turn on after trying to restore it with iTunes what do i do??!! also it just has the blue music app with an arrow and power cord on it. HELP!

My phone will NOT turn back on after trying to restore it with itunes. It just has the blue music app with an arrow & the usb side of the power cord on it.
Help me please!!

Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling

Since upgrading to ver 12 from 9.01 It takes between 15-30 minutes to startup then anything I click just has the spinning wheel ie wait. Both Ie and Chrome work

I had no issues with Ver 9.01 but since upgrading to Ver 12 it takes forever to startup but is unusable when it finally comes up. Any ideas why and how do I fix it. IE 9 and Chrome have no issues.

Try to start Firefox in [[Safe mode|Safe mode]]. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.
A few other basic trouble shooting things you can try is this:
Run all Windows Updates, install all needed service packs, etc.
Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. [https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers].
Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

Can someone please give me detailed information what to do? My Mac is so slow. Below is the EtreCheck:

EtreCheck version: 2.0.11 (98)
Report generated December 2, 2014 at 1:54:04 PM GMT
Hardware Information: ℹ️
    MacBook Pro (15-inch, Late 2011) (Verified)
    MacBook Pro - model: MacBookPro8,2
    1 2.4 GHz Intel Core i7 CPU: 4-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 384 MB
    AMD Radeon HD 6770M - VRAM: 1024 MB
        Color LCD 1440 x 900
System Software: ℹ️
    OS X 10.9.5 (13F34) - Uptime: 2:55:53
Disk Information: ℹ️
    TOSHIBA MK7559GSXF disk0 : (750.16 GB)
    S.M.A.R.T. Status: Verified
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / [Startup]: 749.30 GB (600.04 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    HL-DT-ST DVDRW GS31N
USB Information: ℹ️
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Configuration files: ℹ️
    /etc/sysctl.conf - Exists
    /etc/hosts - Count: 15
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/AVG AntiVirus.app
    [loaded]    com.avg.Antivirus.OnAccess.kext (2015.0 - SDK 10.8) Support
        /Applications/VMware Fusion.app
    [loaded]    com.vmware.kext.vmci (90.4.18) Support
    [loaded]    com.vmware.kext.vmioplug.10.1.24 (10.1.24) Support
    [loaded]    com.vmware.kext.vmnet (0104.03.86) Support
    [loaded]    com.vmware.kext.vmx86 (0104.03.86) Support
    [loaded]    com.vmware.kext.vsockets (90.4.23) Support
        /System/Library/Extensions
    [loaded]    com.eltima.ElmediaPlayer.kext (1.0 - SDK 10.4) Support
Startup Items: ℹ️
    HWNetMgr: Path: /Library/StartupItems/HWNetMgr
    HWPortDetect: Path: /Library/StartupItems/HWPortDetect
    MobileBrServ: Path: /Library/StartupItems/MobileBrServ
    ProTec6b: Path: /Library/StartupItems/ProTec6b
    StartOuc: Path: /Library/StartupItems/StartOuc
    Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Daemons: ℹ️
    [failed]    com.apple.wdhelper.plist
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
    [running]    com.avg.Antivirus.gui.plist Support
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist Support
    [invalid?]    com.adobe.SwitchBoard.plist Support
    [running]    com.avg.Antivirus.infosd.plist Support
    [running]    com.avg.Antivirus.services.plist Support
    [running]    com.eltima.ElmediaPlayer.daemon.plist Support
    [loaded]    com.microsoft.office.licensing.helper.plist Support
    [loaded]    com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist Support
    [loaded]    com.adobe.ARM.[...].plist Support
    [loaded]    com.adobe.ARM.[...].plist Support
    [loaded]    com.facebook.videochat.[redacted].plist Support
    [loaded]    com.google.keystone.agent.plist Support
User Login Items: ℹ️
    uHD-Agent    UNKNOWN (missing value)
    uHD-Agent    UNKNOWN (missing value)
    iTunesHelper    ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    uTorrent    UNKNOWN (missing value)
    ZipCloud    UNKNOWN (missing value)
    AdobeResourceSynchronizer    ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Twoo    UNKNOWN (missing value)
    Twoo    UNKNOWN (missing value)
    VMware Fusion Start Menu    Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
Internet Plug-ins: ℹ️
    AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
    FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
    Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
    AdobePDFViewerNPAPI: Version: 10.1.12 Support
    AdobePDFViewer: Version: 10.1.12 Support
    Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
    Default Browser: Version: 537 - SDK 10.9
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
    Silverlight: Version: 4.0.60531.0 Support
    JavaAppletPlugin: Version: Java 7 Update 45 Check version
User Internet Plug-ins: ℹ️
    BlueStacks Install Detector: Version: Unknown
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Safari Extensions: ℹ️
    ResizeMe
    DuckDuckGo
    Searchme
    SlickSavings
    Amazon Shopping Assistant
    Ebay Shopping Assistant
Audio Plug-ins: ℹ️
    DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
    Flash Player Support
    Flip4Mac WMV Support
    Growl Support
    Perian Support
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         7%    vmware-vmx
         6%    com.apple.quicklook.satellite
         5%    WindowServer
         1%    hidd
         0%    Finder
Top Processes by Memory: ℹ️
    1.09 GB    vmware-vmx
    174 MB    com.apple.WebKit.WebContent
    56 MB    Safari
    52 MB    Finder
    47 MB    AVG
Virtual Memory Information: ℹ️
    34 MB    Free RAM
    683 MB    Active RAM
    650 MB    Inactive RAM
    2.14 GB    Wired RAM
    2.70 GB    Page-ins
    2.40 GB    Page-outs

looks like you have a few start up items that can cause some initial slow down items are in bold
iTunesHelper    ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    uTorrent    UNKNOWN (missing value)
   ZipCloud    UNKNOWN (missing value)
    AdobeResourceSynchronizer    ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Twoo   UNKNOWN (missing value)
    Twoo    UNKNOWN (missing value)
   VMware Fusion Start Menu    Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
also you have 4gb of RAM, although thats a good amount, 8GB is slowly becoming the new standard so maybe consider upgrading the RAM if you have the money
also you can go to http://www.thesafemac.com/ these guys have great free and simple software and guide that can remove adware and improve your mac
hope this helps

TS4268 My iphone will not send imessage for normal messages. please can someone help?

My iphone will not send imessage for normal messages. please can someone help?

Hi maccaman82,
If you are having issues sending messages from your iPhone, you may find the following article helpful:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Regards,
- Brenden

I downloaded the OSX and now my iphoto will not open and has the spinning icon going around for the last TWO and a half hours!! i cannot access my photos or quit the program. help

After downloadingOSX I have not been able to open iphoto. It has the spinning icon for the last 2 1/2 hours and will not let me open nor quit the applications. Is this because of the amount of photos i have in the program? I'm sorry i downloaded the update. I have work to do with the photos

I was able to turn it on but when I turned on WiFI the apps would not open and the phone crashed again and turned off.

My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg():Socket is not connected

My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg(): Socket is not connected

If running 10.7 or later hold down Command-R at Startup.
This should invoke recovery Mode.
Choose Disk Utility.
Select your Hard drive. Inspect the SMART Status in the lower right of the window for "Verified".
Select the Mac OS X Volume (originally Macintosh HD) click (Repair Disk)
If errors, run again until it comes clean or gets stuck.
Report any error messages.

I have a os x 10.6.8 and my iphoto will not open just has the searching icon on it all the time, can anyone help?

I have an os x 10.6.8 and my iphoto will not open, just has the searching icon going round & round! Can anyone help?

backup your iPhoto library and launch iPhoto while holding the option and command keys down until the first aid window appears - repair your database and if necessary rebuild the database
LN

Will we get back the new ipod nano or the old one only

So does anybody know where apple is gonna give the new ipod nano for the 1st gen one in it's new replacement program?

I guess I'm gonna have to school you again...This is from the exact same email:
Our initial diagnosis indicates that because your product replacement will likely be covered by the warranty, an AppleCare Protection Plan, or another Apple repair or exchange program, there should be no charge to you for the service performed. If we have questions or concerns regarding the repair coverage, we will notify you.
Within two business days, you should receive a package at this address:
Don't be a *********

My phone will not turn on just has the apple logo on it what can i do ?

My phone will not turn off or on just has the apple logo on it

Click here and follow the instructions.
(126112)

My iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears someone help!!!

my iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears. i normal restore then it this error message appears 1601. and my iphone is in RECOVERY mode. and holding the power button and the home button doesnt do anything my latops just makes a ding sound after 6seconds. My iphone screen is just blank and will not come on and i really need help

Has the iPod been wetted?
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try on another computer.
Also see:
https://discussions.apple.com/message/12690674#12690674
https://discussions.apple.com/message/13032101#13032101
Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I hit update on my ipod touch to the ios 6. It uploaded it then has the picture to attch to itunes. I had to download the newest version of itunes to my computer. Now the ipod still has the "connect to itunes" It says I need to restore

When I connect to itunes. It does not recognize my ipod and said I need to restore. I have tried to restore which says will take 4 hours but it never completes. The ipod still has the picture of "connect to itunes" Please help. I have tried to figure this out for days.

You might tell us many more things so we don't have to guess and might be able to help.
What computer do you have?
What iTunes are you running now?
What OS X system are you running are your computer now? Or is this a Windows machine?
Let us know a little more info.

My iPod Touch 5 brightness suddenly turned dim but when I go to my brightness and wallpaper page in settings it is at the middle (Normal Brightness). Is this a bug in ios 6 or something?

My iPod Touch 5 brightness suddenly turned dim but when I go to my brightness and wallpaper page in settings it is at the middle (Normal Brightness). Is this a bug in ios 6 or something?

If the reset does not work I would try the following before going to Apple
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Sometimes when listening to music or a podcast, it will stop and start in rapid fire. I have a 4th gen iPod Touch.

Sometimes when listening to music or a podcast, it will stop and start in rapid fire. I have a 4th gen iPod Touch. A Genius suggested something went wrong during the transfer from my MBP to my iPod, but I tried resyncing it, and it seems to happen haphazardly. Even if a podcast plays oddly one time, it might play perfect the next - so it can't have been the sync that went bad.

- First try a reset. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next restore from backup
- The restore to factory defaults/new iPod

HT4972 i have the iphone 3gs and ive dropped it a few times. when i press the home and lock button, it will not turn on, but when i plug it in, it says in big font IOS 6 and when i slide it open it says connect to itunes or emergency call. it wont turn on

i have the iphone 3gs and ive dropped it a few times. when i press the home and lock button, it will not turn on, but when i plug it in, it says in big font IOS 6 and when i slide it open it says connect to itunes or emergency call. it wont turn on when i plug it in to my pc. tips?

roush12345 wrote:
i ... it wont turn on when i plug it in to my pc.
Place the Device into Recovery mode... All data / Content will be Erased.
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
But... if the Device has been Modified... this will Not necessarily work

HT201412 my new ipod touch 5 will not turn on!!! im mad about this can someone helpp me or tell me what to do i tried alot of stuff my ipod just has the spinning circle it will turn on but 5 seconds later it stops and starts spinning again.

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