HT201412 my phone is dead and won't respond to attempts to restore. unknown error 4005

Phone died unknow error 4005
how do I get my serial number to start a chat if I can't get the serial number?

Hi ....
How to find the serial number of your Apple hardware product
iOS: Restore errors 4005, 4013, and 4014

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    I was able to locate a support article for the error you mentioned. The following steps may help you get your device back to working order:
    iOS: Restore errors 4005, 4013, and 4014 - Apple Support
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    The iPhone [device name] could not be restored. An unknown error occurred (4014).
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    Learn more about updating OS X.
    Learn more about updating Windows.
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