HT201412 My phone number is not known on my iPhone and my computer does not recognize the device.

I updated to ios 6 and now nothing is working on my phone.  It does not have a phone number and the computer doesn't recognize the device when plugged in.
The only way it accepts a charge is by electric outlet plugin.

Try going to Settings>Messages>Send & Receive and uncheck the email address(es) shown under "You can be reached by iMessage at".   If that doesn't work, you'll have to tap the ID, sign out, then sign back in with a different Apple ID for iMessage.

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    Can anyone point me in the right direction for the link to download Acrobat 9 Standard.  I found the link to download 9 Pro but not standard.  Old computer crashed and new computer does not have a CDR/DVD rom drive.

    Hi,
    Standard or Pro would be licensed through your serial number, the download link and downloaded file would be the same for both of them.
    Pro or Standard would be determined after you put in your serial number.
    Download Acrobat products | 9, 8
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  • I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working.  But Windows 7 recognizes the device and I can see my pictures.  Same thing happens when I try to put music onto the iPad.

    I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working.  But Windows 7 recognizes the device and I can see my pictures.  Same thing happens when I try to put music onto the iPad.

    When in iTunes on the computer,my our ipadmshould show under devices.
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    Same with PDF files.....there should be an option for data or even PDF files at the top center area of iTunes when the iPad is clicked under devices.
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  • Bought a new Ipod touch and the WiFi does not connect.  Tried Reset and total Restore, does not connect to Router on DHCP, tried Static manually and still can not get it to connect even though it registers as connected.

    Bought a new Ipod touch and the WiFi does not connect.  Tried Reset and total Restore, does not connect to Router on DHCP, tried Static IP, Subnet, Router and DNS manually and still can not get it to connect even though it registers as connected.  Using Airport for router, latest firmware, no problems with Iphone 4 or Macbook Pro or any other internet devices.  After total Restore (factory settings) tried again, showed connected to router, but does not display "check" next to router but little rotating icon even though the wifi range signal shows connected at full strength and it says it is connected.  Just can't seem to get it to generate an IP.  Any solutions other than turning it on and off again?  Not a Merry Christmas morning.

    Ok, so, a couple of things:  Denisefromwaleska and I have the exact same size/type/color iPod.  Now wishing I'd bought the black one maybe...
    Second, Airport is an Express and I have a second one that I carry with me when I travel.  Tried to connect my Airport Express to the internet and could not although the iPod did recognize the router and tried to connect to the internet for some time, unlike my previous problem.  Updated firmware on my travel router, still could not connect to the internet.  Going to try to set up a manual Static IP on the travel router here in a few and conect through it although I predict the problem will persist. Back on the Christmas Present Airport Express router, it is back in play and working fine for all devices save the iPod. 
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  • HT201263 My iPod touch suddenly stopped working. It was fine, but when I went back the screen had gone black and I was unable to turn it on. It is now unresponsive and my computer does not recognize it when it is plugged in. What should I do?

    My iPod touch suddenly stopped working. It was fine earlier, but when I went back a few hours later, the screen had gone black and I was unable to turn it on. It is now unresponsive and my computer does not recognize it when it is plugged in. I thought it just needed to be charged but there seems to be a larger issue now. What should I do?

    Let your ipod die. Then when it is dead charge it adn turn it back on. After that it should be fine.

  • Hey my iPod is not showing up on iTunes and my computer doesn't recognize it. It runs out of battery very fast and only shows the 'Connect to iTunes" screen. What do I do?

    Hey my iPod is not showing up on iTunes and my computer doesn't recognize it. It runs out of battery very fast and only shows the 'Connect to iTunes" screen. What do I do?

    http://support.apple.com/kb/ht1808
    http://support.apple.com/kb/ts1567
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • TS3293 iPad not backed up message appears and touch screen does not respond

    iPad not backed up message appears and touch screen does not respond

    Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot

  • I bought Adobe Premier 3 and my computer does not have a cd-rom how can I download it?

    I bought this product a while back and I want to download it into my new computer but the computer does not have a cdrom thing, is there a link to a download?

    As Nikhil said, just copy the files to a stick and move them to your new machine. As an alternative, you might consider this:
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  • Help everyone..anyone!  My ipod is frozen and my computer does not detect.

    Hi everyone I'm very disappointed to say that my ipod photo has been frozen for the past few days. First off, I accidentally disconnected it while plugged into the computer, and now my computer won't recognize the ipod at all. It says that "the device has malfunctioned" and to make matters worse, my ipod is frozen on the main screen. I tried charging it using my wall charger, but it didn't work. I tried pluging it in using usb but the usb doesnt recognize my ipod either. Somehow when my ipod is connected and i start Itunes..it doesn't work and it doesnt read my ipod photo.
    So..Im stuck here and if I can't fix this I'm pretty much done for because I'd have to send it back to Apple.
    Thanks guys.
    Oh and I tried restoring the ipod too but everything says that my ipod isn't connected!

    Have a look at these.
    How to reset the iPod if it appears frozen or doesn't respond.
    It may take quite a few attempts and is best done connected to power.
    Your Windows PC doesn't recognize iPod.
    iPod appears in Windows Explorer but does not appear in iTunes.
    iPod does not appear in iTunes.
    Fast user switching in Windows XP is not supported.
    Strange iPod behavior.
    Try to restore it in disk mode.
    Putting iPod into disk mode.

  • HT4623 i can no longer access Safari.  It's not the phone because Apple just sent a new one and it still does not work.  I use the same computer to sync my ipodtouch5 and it has Safari.  My iphone4 does not.  What is the problem?

    I can no longer access Safari.  It's not the phone because Apple just sent a new one and it  (Safari) still does not work.  I use the same computer to sync my ipodtouch5 and Safari is operable.   However, Safari on my iphone is not.  What is the problem?

    That is the way it works. It designed to do that.
    In addition to everything else you have to this other person's computer you would have to move your complete iTunes library over also. Only then will it recognize youriTouch.
    Allan

  • HT4623 I am unable to download the latest iOS 6.0.1 software to my iphone because there is not enough available space.  I try to sync my phone to itunes and says it doesn't recognize the device and to reset the iphone using Settings on the iphone.  Help?

    Here is my problem:
    I'm unable to download the latest software iOS 6.0.1 to my iphone 4 because there is not enough available space.  I tried to sync my iphone to itunes and it says, "itunes cannot read the contents of this iPhone.  Go to the Summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings." 
    I backed up my data to icloud to ensure everything is backed up.  Is there a way to verify if data was really backed up in icloud?
    What else can I do in order to free up enough space to download the newest version iOS 6.0.1?  Current version on the iphone is 5.1.1 and there is only 1.6 GB of space remaining.  I need 2.5 to download the software.

    If you really are running OS 10.4.6 you have a long way to go!
    So, assuming you are not, what version of OS X do you have?

  • I have downloaded audiobooks.  Manually synced my iphone, and they appear to be on the device when viewing on itunes.  But the ipod App on the phone is empty..

    Hi, I am going crazy with frustration.  THis is the first time I have tried to download podcasts to my (partner's) iphone.
    I have downloaded the latest itunes software. 
    Having gone round and round in circles I'm fairly confused over what happened when.  But I got scared when I tried to Apply settings and kept being told that this would Erase and Sync.  ERASE?   Was also told that I wasn't connecting to the correct library, which baffled me.  How did I end up with 2 libraries?  Isn't Apple supposed to simplify this stuff?  Was told that clicking Apply would mean files not downloaded to the Mac would be deleted.  ***?  
    I got scared by all these messages and so paid £20 for an app that allows me to transfer files from the iphone to the Mac, because I seemed to be in danger of losing precious photographs.   I actuallly own an Android phone, and all I have to do is connect it to my windows laptop and it behaves like any other storage device, allowing me to copy files back and forth.   But this is not possible with the iphone.  It's a closed device.  Hence the need for software to allow this simple procedure.
    Anyway, enough griping.  Sorry I can't be more specific as to how I arrived at this problem.  But the problem IS:
    I chose to manually sync files between Mac and iphone.  Selected all the audiobook chapters I wanted to sync.  Pressed sync.  Sync occurred.  According to itunes, the audiobook files are sitting on the iphone.   According to the iphone (looking via ipod App), THE CUPBOARD IS BARE.   No files have been synced from itunes to iphone.  
    I have found a lot of people have this problem, on other forums.  But there are no definitive answers.  Just confusion and frustration.   I would be SO grateful if someone could give me idiot-proof advice on how to deal with this.  My partner is counting on me to sort this out, as he desperately needs audiobooks on his iphone so he can decompress from work stress and do some exercise!   As the barely technical-literate one, it's down to me to fix this!
    Here's hoping.   If none of this makes any sense, please do ask for more detail, and I will happily respond.
    Lisa

    You got the new iphone?????   I have same problem.  I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was).  Have you found a solution?????   I even tried to change import settings on format transfer but hasn't worked. 

  • Calendar iPhone and iCloud - sync does not work

    Hello
    I have a problem with the calendar. When I type in the phone calendar event does not appear in iCloud, but it goes in reverse - from icloud to iphone is fine.
    I do not know where everything is set up, I could not find anything where I do something stopla and again it gave way.
    Thanks so much!

    Welcome to the Apple community.
    Unfortunately Office for Mac does not support the correct protocols to work with iCloud.

  • I have tried to update my iphone 4 and now it wont sync and my computer does not recognise it

    i was able to back up my files and have latest updated i tunes but whilst updating my phone an error occured and now my phone wont do anything and my computer doesnt recognise the device  can any one help please

    See here - http://support.apple.com/kb/TS3694#error1603

  • HT1212 I have followed the instructions for "if you have never synced your decice with itunes" and my computer is telling me the device has been restored, however I still don't know how to unlock my phone??

    Having followed the instructions for "if you have never synced your device to itunes" and my computer displayed the message that the device has been restored, my phone is still saying its disabled and I should connect to itunes. What do I do now??

    Put the iPhone into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    If that still doesn't work, as a last resort try DFU mode:
    http://www.iclarified.com/entry/index.php?enid=1034
    If that still fails, you'll probably need to go to an Apple Store or call Apple Support for further assistance.
    Regards.

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