HT201412 My phone will not turn , has not done so for ages, Today I tried to upgrade which failed . Now my screen shows onlythe itunes symbol and a usb lead. When I connect to itunes it informs me the sim card is not supported though it works on other pho

My phone will not turn off, has not done so for ages, Today I tried to upgrade which failed . Now my screen shows only the itunes symbol and a usb lead. When I connect to itunes it informs me the sim card is not supported though it works on other phones. HELP

Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds.  Ignore the swipe to turn off message.

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