HT201412 my phone will not turn on at all even though i tried charging it and turning it on
my phone will not turn on even though i tried turning it on and charging it and it still doesnt turn on
Take it to your local Apple Store and have the genius take a look. If it won't respond at all, it sounds like a hardware failure.
Similar Messages
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After downloading the new update for my iphone 4 the screen only show an itune logo, as
well as a plug in picture, thats it. No icons are visible, phone does not come on except to show
the two icons. When I power up it does nothing except shows those 2. When power off I dont even
get the slide off screen it just goes black. WTH?Hello bigboza,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
Have a nice day,
Mario -
My phone will not connect to the internet even though theres full bars
please help why this is happening it goes off and on it works then it stops like in 2 days and i have to wait but this is the longest ive ever had to wait and its still not working!!!
Because there are currently restrictions that need to be removed in order to allow you access.
To remove the restrictions, you have to click the "Enable ..." button and enter the restrictions password. -
When my phone is not plugged into the charger or computer, it will not turn on at all; even though it is not dead. When it's plugged into the computer, it will go to a white screen with a grey apple icon and then it will turn off again and repeat. IOS7 and iPhone 5.
http://support.apple.com/kb/HT1808
Try this step and if you cannot get your device into recovery mode there is a chance you have a hardware failure and you need to call apple to see what service options you have. -
itunes will not recognise my encryption password even though it has been reset. cant restore to last backup?
I'm not aware of a way to reset the password for an encrypted backup. If you have forgotten the password for an encrypted backup, your only alternative is to put the phone in recovery mode and restore it as a new device. Your data will be lost.
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Verizon Media Manager will not start automatically with Windows, even though it is set to do so.
Verizon Media Manager will not start automatically with Windows, even though it is set to do so. This started with the latest update. I see that the desktop icon for Media Manager now has a security shield on it, and it requires UAC confirmation when you start it, which I don't remember the old version doing.
One thing I noticed, msconfig.exe shows that "C:\Program Files\Verizon\McciTrayApp.exe" is set to start at Windows startup, but the desktop icon used to start Media Manager manually has a target of ""C:\Program Files\Verizon\Verizon Media Manager\Release\Verizon Media Manager.exe" Verizon Media Manager".
I don't remember what the previous version was, but this one is 9.4.86. It asked me if I wanted to update it a few days ago, and I said yes.
I am running Windows 7 Home Premium.
Solved!
Go to Solution.Try setting the startup option to off and then to on again. It looks to be pointing to a wrong location.
Attached is a partial screen shot of my msconfig setting.
Attachments:
media manager startup cmd line.jpg 18 KB -
I went to use my iPhone 5 (I had used it just minutes before) and it wouldn't work. It was about half charged and seems to have shut itself off. I tried charging it and turning it on but the screen remains completely black. What happened?
Try resetting. Hold the sleep wake button (on the top edge), and the home button (round button on the front with the white square) at the same time for 10-15 seconds. If you see the apple logo, let go. Your phone should restart. If not?
Make a Genius Bar Reservation (or cancel an existing reservation)
http://www.apple.com/retail/geniusbar/
Sign in using your Apple ID -
My phone will not turn off, has not done so for ages, Today I tried to upgrade which failed . Now my screen shows only the itunes symbol and a usb lead. When I connect to itunes it informs me the sim card is not supported though it works on other phones. HELP
Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message. -
Good Morning,
I just did a software update on my phone (finally) last night and now my phone will not come on. It keeps showing the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYONE help me please???The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.
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My iphone 5s will not come on. I took it off the charger this morning, it was working. I picked it up 20 minutes later and nothing. It will not turn on or off, just a black screen. Any suggestions.
try a hard reset
press power button and homer button together for 10 secs or till apple logo appears, release keys as soon as u see the apple logo
good luck -
I just bought this and was trying to load it for the first time and the circular icon just keeps flashing like it is trying to load and can't. Most elements come up but I am wondering why it is still flashing like it is trying to load.
At times, the drop down menus will not stay up. When I click on them, they flash and then disappear.
This is not a blank message.Not the help you're looking for -- sorry -- but I'm fighting a battle with Adobe tech support, too. They won't help me with an issue involving using the program, but their site seems to indicate that tech support is available for download, install, & setup. Check page: https://helpx.adobe.com/contact/what-contact-options.html and try calling them again. Good luck!
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Help! I have recently updated the software on my Iphone 4s and now my Iphone will not show up in Itunes. Can anyone please help! I am very frustrated, I have tried several things but I cannot get it to show up
Double check the version of iTunes on your computer. You must have iTunes 11.1 or later.
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My 4S will get on internet but will not connect to any site including the App store or I tunes. If I cut Wifi off and go thru Verizon network then it is just fine. It is very slow loading tho. Everyone else in my house connects just fine.
Jglee,
I can understand how connecting to Wi-Fi is very important to maintain better control of your GB. I appreciate all the troubleshooting you have already tried to get this issue corrected. Does your 4s have the most current software? You can check this in setttings: Settings>General>Software Update. Keep us posted. We are here to help.
YareliM_VZW
Follow us on Twitter at @VZWSupport -
My itunes will not open on my laptop I have windows 7
Remove SC Info.sidb file
(This applies to Win7 or Vista)
From the Start menu, click Computer.
In the Organize menu, click Folder and Search Options.
Click the View tab.
In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected.
Click OK.
Navigate to the following location by either typing it into the address bar, copying and pasting it into the address bar, or clicking through the folder hierarchy listed: C:\Program Data\Apple Computer\iTunes\SC Info
Right-click the SC Info.sidb file shown and on the shortcut menu, click Delete.
Right-click the SC Info.sidd file shown and on the shortcut menu, click Delete.
Restart the computer and open iTunes. -
I use Firefox v10.0.2 as default browser on Dell XPS8300 e/w Intel Core i5 & Windows 7 Ultimate and Compaq Presario CQ57 e/w Intel Core i3 & Windows 7 Home. More frequently on the (about 90% of attempts) than the Dell (50% of attempts) Firefox will not display to the screen when I click on icon. When it happens I cannot display other programs. I specifically say display because I believe Firefox has started. To circumvent the problem I installed Process Explorer on both machines and start this program first then click on Firefox icon. When problem occurs I can see Firefox.exe process in Process list; some CPU consumed but, then, no CPU activity. If I click on Firefox icon again another process opens in Process list but with same response - some CPU consumed and then no CPU activity. If I have 2 processes running and kill the 1st process, the 2nd will display and everything from then on is normal. If I do not open a 2nd process but kill the 1st process then click on Firefox icon Firefox is displayed and everything from then on is normal. This problem has occurred since original installation on both new machines. I've updated video drivers in both machines.
Ok, let's see if we can fix this and get it working for you!
First, if you start Firefox in [[safe mode|safe mode]] (restart your computer first, then when you open Firefox, hold down the shift key) does it start up more reliably? This is usually caused by a faulty add-on. If it does help, then restart Firefox, go into the Firefox button, then add-ons, and disable your extensions one by one until you find the trouble maker.
Also, try updating to Firefox 11, it has several bug fixes that might make life easier here.
Just as a few basic troubleshooting steps to make sure we have all the bases covered,
Run all Windows Updates, install all needed service packs, etc.
Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. you can uninstall this program after you clean off any infections.
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