HT201412 My slotomanis application is not responding. It goes continuously in thr loading mode. This started 3 days ago after a prompt to update. This is the only app I have this problem with.

My slotomania app is not loading. This has been going on for 3 days ever since I followed the app store prompt to upgrade.

Close the slotomanis app on the Task Bar and re-launch.
1. Double-click the Home button to reveal Task Bar
2. Hold slotomanis app down for a second or two until you see the minus sign
3. Tap the minus sign to close app
4. Tap area above Task Bar to return to Home screen

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Since updating to Firefox 4.0.1 I have a problem with the website shortcuts I have on on desktop.

<blockquote>Locking duplicate thread.<br>
Please continue here: [/questions/821825]</blockquote><br>
Since updating to Firefox 4.0.1 I have a problem with the website shortcuts I have on on desktop. I have a few of these shortcut to website I use a lot. When I click on the short I get the message "windows cannot find [then the web address] make sure you typed the name correctly, then try again. To search for a file, click the Start button, and then click Search." I tried deleting the shortcut and setting it up again but still get the message.

Try to redo the default browser and make another browser like IE the default browser and then let Firefox do it again.
See:
* http://kb.mozillazine.org/Default_browser
* [[Setting Firefox as the default browser does not work]]

HT202159 I bought the UnZipper, vV1.0.00 (4+) , couldn't download (it reported an error in the end), didn't install it but still, I was charged by you. Also I can't update "The Unarchiver", could I have any problems with my Mac? It's a one-year-old Mac P

I bought the UnZipper, vV1.0.00 (4+) , couldn't download (it reported an error in the end), didn't install it but still, I was charged by you. Also I can't update "The Unarchiver", could I have any problems with my Mac? It's a one-year-old Mac Pro Laptop. Could you help me please?

Check under App Store/Purchases for your purchase. Install it from there again. ... Hopefully you did buy this from Apple's App Store, right!

I bought the UnZipper, vV1.0.00 (4 ) , couldn't download (it reported an error in the end), didn't install it but still, I was charged. Also I can't update "The Unarchiver", could I have any problems with my Mac? It's a one-year-old Mac Pro Laptop

I bought the UnZipper, vV1.0.00 (4+) , couldn't download (it reported an error in the end), didn't install it but still, I was charged. Also I can't update "The Unarchiver", could I have any problems with my Mac? It's a one-year-old Mac Pro Laptop. Could you help me please?
Mac Pro, Mac OS X (10.6.8)

Check under App Store/Purchases for your purchase. Install it from there again. ... Hopefully you did buy this from Apple's App Store, right!

Cannot contact the Adobe Service, I have a problem with the number.

Hi,
I would like to have more information in regard of the Adobe DC. My intent is to buy the product and use it in my office, we are a small company (4 PC).
If I'm not wrong I should take the Standard Plan for Business, but I cannot arrange any payment request for information because I have a problem with the number I am supposed to call.
Is there any other way to know if this software suit fine for me and my company, and most of all how much it will cost.
Thank you for your consideration.
Have a nice day!
I look forward to hearing from you.
Best,
Augusto

Hi Avgvstvs67,
Please refer this link : https://acrobat.adobe.com/in/en/pricing/business-pricing.html
Regards,
Rahul

Itunes just asked me to do another update yesterday. But it's still not working. when ever i try to sync music to my ipod touch it keeps saying itunes is not responding and it freezes. Itunes please fix this problem!!!!!:-(

Itunes still is not working correctly. There was a software update that i received yesterday and i figured it would fix the problem with itunes not responding, but it didn't. It's still doing the same thing. I'm getting kinda annoyed cause i use itunes as my main music player so please help me fix this software issue thanks!

Hi Batman1981,
It sounds like you may be describing an issue where a program that monitors the Winsock protocol for Windows is conflicting with iTunes and it's related components. Take a look at the article linked below, it provides suggestions that may resolve the issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
You may notice the following symptoms on your Windows PC after installing the iCloud Control Panel, iTunes 10.5 or later, or Safari 5.1 or later:
iTunes is slow to respond.
Windows is slow to respond.
iTunes stops responding when backing up or syncing with an iPhone, iPad, or iPod touch.
-Jason

Error Code 201 and 213 when trying to install any Adobe application / Update my Creative Cloud Desktop App. Have tried troubleshooting with Online Chat Agents, no luck.

I have been trying for 2 days now to get this resolved.
Computer hashard wired internet connection, running Windows 7 Home Premium. No other issues with downloading or uploading from any other sites or programs. No other network issues reported on other computers.
It started when I went to install Lightroom through my Creative Cloud. It prompted me to update my Creative Cloud Desktop App, which I went to do and then promptly got Error Code 201. I restarted my Creative Cloud and then skipped the update, hoping it was just an issue with that specific download. I clicked to install Lightroom and the same thing happened, Error code 201.
I restarted my machine, and tried again. Same issue.
I contacted Support. They had me go in and change a bunch of folder names to and add "old" to the end of them and then had me try using the Adobe Cleaner tool, which did not work. He had me go in and change some internet settings, still nothing. Same issues as before, only now with all the renaming of things I cannot even open programs I had previously been able to open like Photoshop.
He instructed me to reinstall the CC Desktop App because the Cleaner tool was not recognizing that it existed anymore (probably something to do with renaming files.. just saying) and now I get the 201 Error when I try to reinstall the CC Desktop App.
I ran out of time and had to stop after being on with them for over an hour.
Today I contact back and was instructed to create a new user account on my computer and try downloading and installing the application in the new user. Same errors. 213 at first, restarted my computer and then got Error Code 201 again.
I am getting really frustrated and really behind on my work. Any information someone could give me would be greatly appreciated. Currently waiting for a chat person to be available again.
Thank you for your time and assistance.

Meowia for Error 201 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. Error 213 indicates there was problem locating the update or an incorrect URL. The troubleshooting steps are still the same as both errors are related to failure of the current network connection.

I have an IMac running the latest level of Lion. Since installing Lion and also being forced to replace the hard drive I have a problem with the screen intermittently go all white. Happens about 8 to 12 times a day. I am using Wild Blue as my ISP.

I am looking for anyone in the west Tennessee area using Wild Blue along with Apple IMac who is having a problem with their screen going complelely white every so often. Have had the maching into the Apple store in Memphis. They could not get it to fail. Help

TutorDaddy, if this Mac is still covered by the initial warranty or under AppleCare, take it in and have it looked at. As the old label used to say, there truly are "no user serviceable parts inside." Kernel panics very usually indicate failing hardware.
I have an older iBook G4 that started developing kernel panics and like you, despite reinstalling the OS from a freshly formatted volume, they kept continuing. I looked at the crash log and saw that in each instance of panic, the last bit of code to be accessed had something to do with AirPort. Knowing that the AirPort software was at then current levels, I surmised the problem to be a bad AirPort networking card which, on that particular model of the iBook, was a very small module attached directly to the logic board. Since the computer was out of AppleCare, I broke the machine down myself (I didn't realize that there could be so many barely visible screws in one machine) and removed the offending piece of hardware. My iBook lives but without WiFi, it now sits as a more or less desktop machine needing an ethernet connection to stay connected to a network.
I do not suggest you break into your iMac. First of all, I'm guessing one would need to be able to pull off the glass and have the necessary glue to reattach it, which is not really available to us consumers. If you're feeling adventurous enough to read the crash logs from each panic, you might be able to surmise the hardware component (or badly written application or library; it can happen) that's causing the panic. If it's a software issue, remove the offending software app and see if the panics return. If it's a hardware issue, it's best to let a competent service tech qualified on Apple hardware to handle it.
[edited to add:]
After browsing through related problems in the discussions, I saw this link to a third-party web site being handed out. Perhaps you'll find it useful: http://www.thexlab.com/faqs/kernelpanics.html
Message was edited by: Stephen Adams

I can't connect to the itunes store and have some problems with other websites. Some websites load OK. I had the same problem on my iPad and changed the DNS, but don't want to do this on my iMac, anyway, surely I should have my router's DNS?

I can't connect to the iTunes store from my iMac and have problems loading a number of other websites, however some websites load perfectly well. I have had the iTunes store issue on my iPad and resolved it by changing the DNS but surely I should use the DNS for my router. I don't really want to change it for the iMac as I access secure sites with it to internet shop.
Any ideas, I was going to try loading Chrome but can't get it without going through the iTunes store. Anyway, that is treating the symprom not the cause.

Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
and here:
http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
http://support.apple.com/kb/TS2296

My iPad mini won't play my music either and I have tried all the suggestions on the forum. I have no problem with my music on my full size iPad or my MacBook.

My iPad mini won't play my synced music. I have tried all the suggestions on the forum, but it still does not work. Also it crashes on the selected song selected. I have never had a problem with my other iPad or MacBook.

What exactly have you tried?
"All the suggestions on the forum" doesn't really mean anything. It would be pointless for us to suggest something that you have already tried.

I upgraded to Firefox 4.0 a few days ago and now it's crashing every few minutes. I never had any problems with the older version. What's going on? I'm getting fed up fast!

why do I have to provide more information about the crashes? Every time it crashes and closes the message says it is sending the report to Firefox

https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_the_most_accurate_help_with_your_Firefox_crash
Type '''about:crashes''' in the URL bar and hit Enter <br />.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

Haveing problems with Safari. It gives me an error message. Safari can't open the web page, because it can't establish a secure connection to the server. It only seams to have a problem on https sites. Any help would be apreciated.

Safari keeps giving and error message. " Safari can't open the web page( insert web page here) , because it can't establish a secure connetion to the server.
It only seams to have a problem with https sites.
Any help would be appreciated

The "s" in "https" indicates the site is a secure server--usually a site that will require a password. Connections to secure servers can be blocked by parental controls. Are you using any parental controls, either through OSX's settings (in System Preferences) or third party parental control software (such as Netnanny)? If so, check the settings to make sure they will allow the connection.

Why won't my macbook air connect to my wifi, but I have no problems with other devices?

I can't seem to connect my macbook air to the internet. I have no problem with my regular mac. What could the problem be?

Let us know what any error message is. Otherwise some general things you can try is creating a new network location in System Preferences > Network. Also you can reset the network settings by deleting /Library/Preferences/SystemConfiguration and restart the computer.

I have ongoing problems with "application not responding" in various programmes, ie Word, Excel, Illustrator, Photoshop, iPhoto etc. I recently subscribed to CC but the problem still persists. Any advice please?

I have ongoing problems with "application not responding" in various programmes, ie Word, Excel, Illustrator, Photoshop, iPhoto etc. I recently subscribed to CC but the problem still persists. Any advice please? This applies to my iMac and my macbook air! I'm using OSX Version 10.9.3

Hi Shauneenb,
Welcome to the Apple Support Communities!
If you are having issues with multiple applications becoming unresponsive I would suggest the steps in the following article, including starting in safe mode.
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
I hope this helps,
-Joe

The mail application on my I-Mac dates all mail, whether sent or received, as 5th (of whatever month it is). The computer clock is working, so it's not that. And the time seems to be right. I have no problem with my MacBook. Can anyone help, please?

The mail application on my I-Mac dates all emails, in or out, as 5th (of whatever month it is). It seems to get the time right.
The computer clock is fine. I have no problem with my MacBook - just with the I-Mac. Any ideas, please?

OK Vicky, good clues...
See if this helps...
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over. See if there are duplicates, should be one for Incoming & one for Outgoing.
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544

HT201412 My slotomanis application is not responding. It goes continuously in thr loading mode. This started 3 days ago after a prompt to update. This is the only app I have this problem with.

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