HT201412 nand error

my ipad wont turn on i thought it was dead so i plug the charger in and the apple pops up but in the corner it says NAND FindflashmediaAndkeepout :600 physical nand block offset 1

Start here: http://www.apple.com/support/ipad/assistant/ipad/
Also, try the troubleshooting techniques in this article:
http://support.apple.com/kb/TS3274

Similar Messages

IPhone 5 NAND error, also tried to restore to no avail

Hi all.
My iPhone 5 got the NAND error ("(NAND) _findflashmediaandkeepout: 600 physical nand block offset 1" etc.). In response to this, I hooked it up to iTunes and tried to get restore it, however I'm getting error 1611 and 1603. How can I rectify this?

Please see the More Like This section on the right.

NAND Error (German)

Hallo Liebe Community,
Ich hoffe wirklich ihr könnt mir helfen ;-)))
Ich habe ein Iphone 5 in schwarz, und mein Display war gebrochen. Nach einigem suchen im Netz, fand ich ein Display und das nötige Tutorial dazu. Nun habe ich alles super vorsichtig installiert und schalte meine iphone ein, aber ich bekomme eine (NAND Error meldung)
es steht :
NAND _fetchborrowedList:881 number of borrowed blocks 16.
Bitte helft mir was muss ich tun ?????
Ich muss sagen, es verbindet sich nicht mehr mit ITunes und der anschaltknopf geht nicht. Somit auch kein Power- Homebutton möglich ;-((((
Bitte helft mir
Euer AppleFox

Hello ameercat,
I would recommend seeking service for your iPhone. More information can be found at the following link.
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&product=iphone
Cheers,
Allen

NAND error Iphone 4s ! help me!

Well I was using my iphone 4s, When restart and it did not turn on gets stuck in the presentation of apple (the apple) and at the top left of the screen above the apple logo reincia Appears this text, down and then turns back on and i get the same error , i try to restore with itunes restore mode and throws me error!, could anyone help? I'm going crazy!. Thank you!
This is the mistake That I get up the logo and then reboots iphone and Continues to Appear;
(NAND) _findflashmediaandkeepout: 600 physical nand block offset 1
(NAND) start: 355 this 0x9e36e300 PROVIDER = 0x9e3e9400 falshmedia = 0x9e3e9400
(NAND) WMR_Start: 149 PNN Apple NAND Driver, Read / Write
(NAND) WMR_Start: 174 FIL_INT (OK)

bro i did waht u said about gs.apple.com but the devise him self dos`t boot up with this massge even if i tried to restor with DFU/Recovery waht ever the Devise dos`t boot up another copy of the Error somtimes this error somtimes the Topic Error
[nand] _FindFlashMediaAndKeepout:600 physical nand block offset 1
[nand] start:355 this 0x928c2300 PROVIDER=0x92432500 flashmedia=092432500
[nand] WMR_Start:149 Apple PPN NAND Driver. Read/Write
[nand] WMR_Start:174 FiL_Init [OK]
[nand] WMR_Open:371 VFL_Open [OK]
Did`t Get more the phone just start

NAND error iphone 4s

Oksy so i have dropped my iphone alot recently as you can see. Every time i try to turn it on it shows up with this error or it will just stay at the apple screen forever. I hold the power and home button to resetit but it just goes back to the NAND or apple logo screen. Also, other times it goes to a white screen so im just very frustrated. HELP PLEASE.
The NAND Screen says:
[NAND] _Findflashmediaandkeepout: 600 Physical NAND Block offset 1
[NAND] start:355 this 0x82cac300 PROVIDER=0x81af0500 flashmedia=0x81af0500
[NAND]WMR_Start: 149 Apple PPN NAND Driver, Read/Write
[NAND]WMR_Start: 174 FIL_Init [OK]
By the way, it doesnt always say that much like sometimes it just the first line or just the first two or sometimes it has more.

Hey guys,
I had this problem with one of my customers two days after changing their screen. Error 4013. Phone was showing codes when trying to turn on and wouldn't let me restore the phone. Luckily i love what i do so i went deep into it till i found what was causing the problem. After multiple fails of trying to restore the phone i decided to take it apart. I tried multiple new screens on to see if the screen was the one giving me a issue, but no.
I decided to disconnect my proximity / camera flex cable while leaving the screen connected( don't try this is you don't know what you are doing!) and tried the restore and VOILA! It did the restore. I got all the screen back together and problem was there again!
Finnally, i decided to change the proximity/camera flex with a new one and use 1 of the 3 screens that had given me the same error! And problem fix, phone turned on perfectly, no codes.
This worked for me, hopefully it works for you. Please comment if you try this and it works, maybe it will help other or maybe apple fix the issue.
This was done on an iPhone 5

Help!! my iphone 5 is stuck on grey screen with NAND errors

hey i wonder if someone could help me please i dropped my phone in the bath the other day managed to dry it out in rice
now i cant seem to get it to turn on it keeps going on to the grey screen with the apple then it dims down and comes up with the following error messages
find flash media keepout 601 physical and block offset 1
a long with others including unclean shutdown adopted 407 spans
appla ppn driver write/reqrite
checking borrowed blocks
adopted blocks
it keeps switching itself on and off and it has shown both red screens and green screens too
i have only had this on contract since february via 3 mobile
any advice would be appreciated
many thanks

just spoken to apple and they have booked me into their store and have advised i may receive a replacement i will update next week so others know the outcome
thanks

HT201412 getting error message 1202 when loading iheart radio

getting error message 1202 when trying to access iheart radio

some folks with vista have found a work around by right clicking on 'redeem' and selecting 'copy'. Then go to internet explorer and paste and hit enter. You may now be able to redeem your cards this way.
This issue appears to be a certificate issue with the system. Unfortunately windows does not have a link to install these root certificates from the website for vista like you can XP, so you cannot reinstall them if something gets corrupted.
You may have to redeem on another computer or email itunes through expresslane.apple.com with the codes from the gift cards and explain the situation. they may be able to redeem them to your account for you.
The last alternative would be to get a Mac.

Dbms_session.sset_context throws error

Hello All Gurus,
I have created a function
CREATE OR REPLACE function setCRDContext(iv_data_str VARCHAR2) RETURN INTEGER AS
lv_error_msg VARCHAR2(200);
lv_string VARCHAR2(20);
lv_namespace VARCHAR2(50) := 'Context_Trig_CRD';
lv_context VARCHAR2(50) := 'Trig_Crd';
BEGIN
dbms_session.set_context(lv_namespace,
lv_context,
iv_data_str);
RETURN 1;
EXCEPTION
WHEN OTHERS THEN
lv_error_msg := 'Error: '||SUBSTR(SQLERRM,1,200);
dbms_session.set_context(lv_namespace,
lv_context,
NULL);
RETURN 0;
END setCRDContext;
show errors;
Create or Replace Context Context_CRD using setcrdcontext;
grant execute on setcrdcontext to public;
1 DECLARE
2 lv_return_value VARCHAR2(10);
3 l_crd NUMBER;
4 l_vpd NUMBER;
5 BEGIN
6 l_crd := setCRDContext('Y');
7 --l_vpd := setvpdcontext('DWP');
8* END;
SQL> /
DECLARE
ERROR at line 1:
ORA-01031: insufficient privileges
ORA-06512: at "SYS.DBMS_SESSION", line 90
ORA-06512: at "R11_1_DOM_ODS.SETCRDCONTEXT", line 19
ORA-01031: insufficient privileges
ORA-06512: at line 6
But in the same schema I have setvpdcontext function which works fine
--Create or Replace Context Context_VPD using cis.setVPDContext;
CREATE OR REPLACE function setVPDContext(iv_data_str VARCHAR2) RETURN INTEGER AS
lv_error_msg VARCHAR2(200);
lv_string VARCHAR2(20);
lv_namespace VARCHAR2(50) := 'Context_VPD';
lv_context VARCHAR2(50) := 'SYSTEM_IDENTIFIER';
BEGIN
IF NVL(TRIM(SYS_CONTEXT('Context_VPD', 'SYSTEM_IDENTIFIER')),'-1') != NVL(TRIM(iv_data_str),'-1') THEN
dbms_session.set_context(lv_namespace,
lv_context,
iv_data_str);
END IF;
RETURN 1;
EXCEPTION
WHEN OTHERS THEN
lv_error_msg := 'Error: '||SUBSTR(SQLERRM,1,200);
dbms_session.set_context(lv_namespace,
lv_context,
NULL);
RETURN 0;
END setVPDContext;
show errors;
SQL> Create or Replace Context Context_VPD using setvpdcontext;
Context created.
SQL> grant execute on setvpdcontext to public;
Grant succeeded.
SQL> DECLARE
2 lv_return_value VARCHAR2(10);
3 l_crd NUMBER;
4 l_vpd NUMBER;
5 BEGIN
6 l_vpd := setvpdcontext('DWP');
7 end;
8 /
PL/SQL procedure successfully completed.
SQL>
SQL> select * from user_objects where object_type ='CONTEXT';
no rows selected
My questions is why setcrdcotext is giving me insufficient privileges and setvpdcontext works fine. Is it that only context is allowed schema?. In user_objects I can't see my context, is their any other data dictionary view to view the details of the context.
Any help will be highly appreaciated.
Regards,
Rashida

Sorry Rashida, I've misunderstood your code.
Looking better into your code I notice there's a diffeence between the two procedures.
In the former:
CREATE OR REPLACE function setCRDContext(iv_data_str VARCHAR2) RETURN INTEGER AS
lv_error_msg VARCHAR2(200);
lv_string VARCHAR2(20);
lv_namespace VARCHAR2(50) := 'Context_Trig_CRD';
lv_context VARCHAR2(50) := 'Trig_Crd';
BEGIN
dbms_session.set_context(lv_namespace,
lv_context,
iv_data_str);
RETURN 1;
EXCEPTION
WHEN OTHERS THEN
lv_error_msg := 'Error: '||SUBSTR(SQLERRM,1,200);
dbms_session.set_context(lv_namespace,
lv_context,
NULL);
RETURN 0;
END setCRDContext;
/You execute set_context a first time, this raises the exception 1031 and sends you to the exception handler where you execute the set_context again and getting the 1031 error again.
In the latter (successful) procedure :
CREATE OR REPLACE function setVPDContext(iv_data_str VARCHAR2) RETURN INTEGER AS
lv_error_msg VARCHAR2(200);
lv_string VARCHAR2(20);
lv_namespace VARCHAR2(50) := 'Context_VPD';
lv_context VARCHAR2(50) := 'SYSTEM_IDENTIFIER';
BEGIN
IF NVL(TRIM(SYS_CONTEXT('Context_VPD', 'SYSTEM_IDENTIFIER')),'-1') != NVL(TRIM(iv_data_str),'-1') THEN
dbms_session.set_context(lv_namespace,
lv_context,
iv_data_str);
END IF;
RETURN 1;
EXCEPTION
WHEN OTHERS THEN
lv_error_msg := 'Error: '||SUBSTR(SQLERRM,1,200);
dbms_session.set_context(lv_namespace,
lv_context,
NULL);
RETURN 0;
END setVPDContext;
/You don't execute set_context at all if the condition
NVL(TRIM(SYS_CONTEXT('Context_VPD', 'SYSTEM_IDENTIFIER')),'-1') != NVL(TRIM(iv_data_str),'-1')evaluates to false. So if the condition it's false your code goes straight to RETURN 1 and exits without errors.
This can explain the different behaviour.
To find you error I suggest you to read the following intresting note by Arup Nanda
>
ERROR at line 1:
ORA-01031: insufficient privileges
ORA-06512: at "SYS.DBMS_SESSION",
Note the error, ORA-01031:insufficient privileges, which is actually a little misleading. The user does have the execute privilege on SYS.DBMS_SESSION, but the setting of a context attribute by calling it is illegal and hence the error occurs. However, when the user calls the trusted procedure to set the context attribute:
SQL> execute set_my_app_ctx ('AAAA')
PL/SQL procedure successfully completed.
it is successful. Because the context attributes can be set only through its procedure, it is aptly called the trusted procedure. This is an important property of the application context and will be exploited in FGA.
The context attribute, once set, can be retrieved by calling the function SYS_CONTEXT. After the context is set in the code above, it can be seen by
select sys_context('MY_APP_CTX','APP_USERID') from dual;
which returns the value of the attribute. If the context can be set in a secure manner, it can be used to set the client identifier.
Based on what we know, a possible solution could look like this:
The application executes the procedure code that sets the application context automatically to the correct value. In the above example, the context attribute for userid has been used, but another one — such as the role of the user — could have been used. You can define more than one attribute inside a context. The attribute can be used as the enabled role. The trusted procedure can include all types of security checks to make it secure and authentic. If these security checks fail, the desired role is not set. So even if the user can successfully log in using APPUSER account, he will not be able to manipulate data because the appropriate role will not be enabled. Note that the roles must be procedure-authenticated roles, not regular ones. Such roles are created by the command CREATE ROLE <role_name> USING <procedure_name>; and the user enables the role by calling the <procedure_name>, not SET ROLE command.
This procedure also sets the client identifier; so there is no need to grant execute privileges on dbms_session to public, not even this user. Because the user does not have the privileges to call the API, they cannot set the client identifier directly—rather, it will be set automatically and carried forward to the fine-grained audit trails.
>
Max

My iphone 4s is stuck in a loop wont go past the apple logo

hi my 4s seems to be stuck on a boot and wont load up past the apple logo and occassionally after several attepmts it has white nand error messages pop up at the top of the screen ive tried holding down the power key and home button to reboot any more suggestions ? please help

Mike19981 wrote:
I just updated my phone today to ios 7 a iphone 4s once it turned on it wouldnt boot past the apple logo
Perform a Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

HT201412 Apple IPAD has crash with [NAND] _FindFlashMediaAndKeepout:429 physical nand block offset 16 error

Today my IPad has crashed with this text at the top of the screen - it keeps rebooting bu won't go any further past this piece of text.
The full error text shown is:
[NAND] _FindFlashMediaAndKeepout:429 physical nand block offset 16
[NAND] start:220 this 0x9c0b6c00 PROVIDER=0x9c0b5c00 flashmedia=0x9c0b5c00
[NAND] WMR_Start:149 Apple PPN NAND Driver, Read/Write
[NAND] WMR_Start:174 FIL_Init [OK]
And then gets no further.
What is this, does this mean something has burnt out and how do I get the tablet repaired ? I live in the UK and the serial no. of the 16 GB IPad is:
DN6HDMTNDFJ1
I so need this tablet for my work and need to get it back up and going again.
Many thanks,
Jayne

Have you tried resetting it? I.e. Hold down the sleep/wake button and the Home button simultaneously until you see the Apple logo appear, then release them and see if the iPad will startup okay.

HT201263 [NAND] Find Flash Media And Keepout Error

[NAND ] _FindFlashMediaAndKeepout :601 physical nand block offset 1
[NAND ] start :356 this 0x9f538400 PROVIDER=0x9f6b1f00 flashMedia=0x9f6b1f00
[NAND ] WMR_Start : 149 Apple PPN NAND Driver , Read/Write
[NAND ] WMR_Start : 174 FIL_Init [OK]
[NAND ] WMR_Open : 371 VFL_Open   [OK]
[NAND ] s_cxt_boot : 88 sftl : error , unclean shutdown; adopted 11280 spans
[NAND ] WMR_Open : 420 FTL_Open   [OK]
[NAND ] _publishServices : 642 FTL capabilities : 0x00000001
[NAND ] _ppnvflGetStruct : 3469 Checking borrowed blocks - count : 23 max_count : 23
[NAND ] _fetchBorrowedList : 881 number of borrowed blocks 16
Above is the error that I started receiving this morning. The phone wasn't plugged into anything and appeared to have turned off due to a low battery. The phone was unresponsive when I hit the lock screen button or home button. When I plugged it into a wall outlet with the original USB cord and wall adapter, it initially showed that it had a low battery. After a few minutes once it had enough power to start, the Apple logo displayed normally for a few seconds and then the screen went dim and displayed the above error.
I then pushed and help the lock screen button and home button together until it turned off to hard reset it. I held the home button and plugged it into my Mac Mini so that it would go into recovery mode.
When iTunes finally gives up, it will throw an unexpected error of either 4005 or 4013
I've seen similar discussions such as:
iPhone 4S Stuck at boot showing [NAND] ?                                                 https://discussions.apple.com/thread/4109291?start=0&tstart=0
Well I was using my iphone 5, When ..... i get the same error ,                    https://discussions.apple.com/message/23051809#23051809
My iphone 5 wont move ..... offset 1 Someone PLEASE HELP ME!              https://discussions.apple.com/message/21809003#21809003
and several others but none of which have been helpful. I've seen some actual Apple employees post on the discussions but nothing useful; the typical have you read the troubleshooting steps, here's some links to error messages, etc...that don't explain what this issue is and what I can do to resolve it.
Any help would be much appreciated.
Mr-apple

https://discussions.apple.com/message/26136922#26136922

Iphone 5 error message on the top saying, 601 physical nand block offset 1.

iphone 5,on the screen, apple logo on and some error message on the top saying, 601 physical nand block offset 1. once i remove the cable from laptop to phone it goes on dfu mode and can't restore the phone because of some unknown error. please help.

yeah i am on my way. lets hope they will fix.
thanks.

[NAND] s_cxt_boot:88 sftl: error, unclean shutdown; adopted 23 spans thats what appears in my iPhone 4s when I wake up please Help me

[NAND] s_cxt_boot:88 sftl: error, unclean shutdown; adopted 23 spans thats what appears in my iPhone 4s when I wake up please Help me

First try resetting your phone - hold the HOME and SLEEP buttons at the same time until an Apple logo appears.
If that doesn't work restore the phone using Recovery Mode: http://support.apple.com/kb/HT1808.
And if that fails it is probably a hardware failure (unless the phone is jailbroken; then that is the problem).

[NAND] _FindFlashMediaAndKeepout Error

Suddenly the Ipad started restarting and showing the apple logo and the following massage on the screan
[NAND] _FindFlashMediaAndKeepout :429 physical nand block offset 16
[NAND] start:220 this xxxxxxxx PROVIDER=xxxxxx flashMedia=xxxxxxx
[NAND] WMR_Start :149 Apple PPN NAND Druverm Read/Write
[NAND] WMR_Start :174 FIL_Init    [OK]
xxxxx changes every restart.
It has never happened before. In Fact I never had issues with the Ipad. this is Ipad 2 and It has been with me since 2011.
I looked online people are saying that this is a manufacter defect and something internally caused it that can't be done by users.
so what should I do ?!!!!!
Alex

I just finished doing that and now I am getting the 1603 error.
I looked it up and it says
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
the thing is I do not have any security software on this PC to begin with I am uninstalling iTunes and renstalling it again before trying one more time.
I disabled windows firewall and run itunes diagnostics and I got the following report.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Alienware M11xR3
iTunes 11.0.5.5
QuickTime not available
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 001ABB5803584EC0
Current user is not an administrator.
The current local date and time is 2013-09-13 22:18:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 540M
Intel Corporation, Intel(R) HD Graphics 3000
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {F2B1BDA6-C11E-48D2-B9DC-0A0D7C5D9ADB}
Description:          TeamViewer VPN Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {37C6783A-6A97-4E92-8766-EB90423CAF3E}
Description:          Microsoft Virtual WiFi Miniport Adapter #2
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {8830652F-9B25-4B0B-A13B-BDC574840162}
Description:          Microsoft Virtual WiFi Miniport Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {16B40D33-84CF-455A-B7C1-CF885A28B32B}
Description:          Bluetooth Device (Personal Area Network)
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {0945565E-10D8-4D25-98A5-FC78E8D41415}
Description:          Intel(R) WiFi Link 1000 BGN
IP Address:          10.0.0.6
Subnet Mask:          255.255.255.0
Default Gateway:          10.0.0.1
DHCP Enabled:          Yes
DHCP Server:          10.0.0.1
Lease Obtained:          Fri Sep 13 16:16:34 2013
Lease Expires:          Fri Sep 20 16:16:34 2013
DNS Servers:          75.75.75.75
                    75.75.76.76
Adapter Name:          {9F715096-0103-45A1-9406-928054D26EC8}
Description:          Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
iTunes has never successfully accessed the iTunes Store.
**** Device Connectivity Tests ****
iPodService 11.0.5.5 (x64) is currently running.
iTunesHelper 11.0.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Renesas Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
JMicron OHCI Compliant IEEE 1394 Host Controller
Most Recent Devices Not Currently Connected:
iPad running firmware version 5.1.1
Serial Number:          GB024EWRETU
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Alienware M11xR3
iTunes 11.0.5.5
QuickTime not available
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 001ABB5803584EC0
Current user is not an administrator.
The current local date and time is 2013-09-13 22:18:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 540M
Intel Corporation, Intel(R) HD Graphics 3000
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {F2B1BDA6-C11E-48D2-B9DC-0A0D7C5D9ADB}
Description:          TeamViewer VPN Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {37C6783A-6A97-4E92-8766-EB90423CAF3E}
Description:          Microsoft Virtual WiFi Miniport Adapter #2
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {8830652F-9B25-4B0B-A13B-BDC574840162}
Description:          Microsoft Virtual WiFi Miniport Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {16B40D33-84CF-455A-B7C1-CF885A28B32B}
Description:          Bluetooth Device (Personal Area Network)
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {0945565E-10D8-4D25-98A5-FC78E8D41415}
Description:          Intel(R) WiFi Link 1000 BGN
IP Address:          10.0.0.6
Subnet Mask:          255.255.255.0
Default Gateway:          10.0.0.1
DHCP Enabled:          Yes
DHCP Server:          10.0.0.1
Lease Obtained:          Fri Sep 13 16:16:34 2013
Lease Expires:          Fri Sep 20 16:16:34 2013
DNS Servers:          75.75.75.75
                    75.75.76.76
Adapter Name:          {9F715096-0103-45A1-9406-928054D26EC8}
Description:          Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
iTunes has never successfully accessed the iTunes Store.
**** Device Connectivity Tests ****
iPodService 11.0.5.5 (x64) is currently running.
iTunesHelper 11.0.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Renesas Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
JMicron OHCI Compliant IEEE 1394 Host Controller
Most Recent Devices Not Currently Connected:
iPad running firmware version 5.1.1
Serial Number:          GB024EWRETU
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

HT201412 Ipod touch is frozen on waiting screen. when I plug into itunes to reset I cannot and get error OXE8000065 what doae that mean?

My sons ipod touch has frozen on a black screen with a waiting symbol rotating on it. We cant get it to turn on or off. When I tried to attach it to his itunes page we got the message "Cannot connect ipod error code OXE8000065". When I try to dio a search for the problem I keep getting told to resynch it but I cant!! Is this a common problem or do I need to send ipod back he has only had it 10 months

Did yu try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

HT201412 nand error

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