HT201412 not switching on or charging just went dead

my sons iphone just went down over night and wont switch on or charge , tried to resset it still wont have it so dont no whats up with it ,it was working fine then leaving it on hes bedside cabinet woke up in the morning would charge or switch on

I have the same problen. I went to a AT&T corporate store and they had no interest in helping me. This ***** because they dump it all on Apple. If I don't get another phone from them I am dropping my family plan and going to a new company. When you can't support your product you can't support the customer.

Similar Messages

  • My ipod nano is not switching on after the battery went dead no matter WHAT I do and if i charge it through my computer,its getting EXTREMELY hot in just 5 seconds! Is this Dangerous?I purchased it in calif.can I still avail the warranty here in india?

         Please help me!

    When I connected the ipod through the original adapter given with the ipod..NOTHING happened.
    But when I connected it through my cousin's adapter (given with his iphone) windows just informed me that the device has malfunctioned and it cannot recognise it. What the ****?!

  • HT201412 my Iphone 4 just went dead without warning and is not getting started even after putting it up for charging. Any Suggestions guys???

    Hi
    I have an Iphone4 and i am living in SA.
    Today in the morning, my Iphone4 just went dead without any warning.
    It is in this dead mode even after i tried charging it.
    If i connect it to itunes, i find that the itunes is unable to detect the iphone.
    And to my disappointment, i believe there is no apple store in SA.
    Any suggestion guys???????

    Try a reset:
    - hold the home button and sleep/wake button down at the same time for atleast 15 seconds
    - if you see the Apple logo appear rlease both buttons
    If that fails try charging the iPhone while plugged into the wall adaptor and also while plugged into the computer. Try cahrging both ways for atleast 15-20 minutes. Also while its plugged into the computer check and see if the computer or iTunes will recognise that the iPhone is connected.

  • All data and messaging works on my note 4, but last night the cellular phone service just went dead.  I can call people but the line is just silent, and people can call me, it rings, but I can't hear them.  ?????

    all data and messaging works on my note 4, but last night the cellular phone service just went dead.  I can call people but the line is just silent, and people can call me, it rings, but I can't hear them.  ????? What is wrong with it????  How do I fix it????

    You aren't attached to a bluetooth headset or other device for some strange reason?  Or even an automobile bluetooth, I have a friend that has this issue with his Prius because even when it is not running the bluetooth is still active and connects to his phone.

  • I have an ipad2 for two day in the am it would say something about disabled but then would come on in 15 minutes or so.  Today it just went dead and will not do anything.  Any suggestions?

    I have an ipad2 for two day in the am it would say something about disabled but then would come on in 15 minutes or so.  Today it just went dead and will not do anything.  Any suggestions?

    Hard reset by holding down the home button and the sleep/wake lock button (BUtton on the bottom of your display, button you use to turn the screen black) hold them both down for 15 seconds till you see the apple reappear

  • My iPad is frozen. Does not turn off or charge just black screen with logo. Tried to reset by pressing the two buttons and nothing.

    My iPad is frozen. Does not turn off or charge just black screen with logo. Tried to reset by pressing the two buttons and nothing.

    Then you should try restoring the iOS software next. Read this and pay attention to the last part of the article that describes recovery mode, you may have to restore your iPad that way.
    iTunes: Restoring iOS software - Support - Apple

  • Iphone5c just went dead and won't turn on at all

    IiPhone 5c. Just went dead with 28% still on it and won't turn on even plugged in.  I had it on car charger when it happened.

    Hey yoohoogrammy,
    Welcome to the Apple Support Communities! I understand that you are experiencing issues with your iPhone 5c powering on. The following resource may provide a solution:
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    https://support.apple.com/en-us/HT201412
    Thanks,
    Matt M.

  • HT1430 my fone just went dead  black

    my fone just went dead  black  wont charge

    Hey marshamary,
    Thanks for the question, and great troubleshooting so far. To completely isolate the issue, you may want to follow these steps:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    - Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    - Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
    Learn about LCIs and corrosion.
    - Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    - After at least 15 minutes, if:
                   - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
                   - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
                   - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    - If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
                   - If the display turns on, go to step 4.
                   - If the display remains black, go to next step.
    - Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
    restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    - If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    For additional information, see this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thanks,
    Matt M.

  • My 6 mo old iPhone 4S just went dead tonight.,

    My 6 mo old iPhone 4S just went dead tonight.  Anyone know what could be wrong?

    Battery? Use wall charger and charge for half an hour.
    Next up: Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)
    Note: you will not lose anything.

  • Another mini just went dead

    I have been reading a few threads about iPod mini's that went dead. That's because I have the same problem with mine and clearly it doesn't seem to be that exceptional. I have my mini about 14 months now which means it's out of warranty. I'm not using it very frequently, only when I'm travelling and once in a while in the gym. Last time I've used it was about 3 weeks ago and everything was normal. I wanted to charge it again for my next trip to the US this week but it just isn't working anymore, apparently it just went dead. My local Apple store said they can't do anything about it and since it's out of warranty, they cannot replace it, which I can understand. They offered me a new mini for a lower price, but I think it's still too much for a replacement only 2 months after warranty. I also don't understand why they didn't tell me about the battery replacement plan, about which I just read on the site. I requested to buy a new nano for a lower price in exchange of the mini, but they refused.
    Anyway, it seems there's nothing I can do except complaining here and share this with the rest of you. Obviously, I'm very disappointed that I lost my mini just a few days before my trip, not to mention the money spent on an item that went useless too quickly. But also, this was my very first Apple product, which I liked so much and made me excited about the rest of Apple's stuff. I was planning to buy an iBook, I was looking forward to the next generation iPod (maybe after nano?).
    The thing is, I didn't damage it at all, it actually still looks new, and nothing happened with it. It feels very unfair because I cannot put the blame on anyone. However, if this is how Apple products work, I don't think I'll spend another penny on them.

    JL4, thanks for mentioning the possibility of resetting my iPod. That's what I did and my mini is working again! I know it makes me look like a complete moron after complaining about it, but just consider: I went to the biggest Apple Centre around and they said it was dead themselves!
    And Carl Worlf: I was not in a real huff. I was only very disappointed because it's so unfair that it just stopped working, seemingly without any reason. I always treat my stuff with good care. My mini was perfectly working at one time, the next it didn't respond to anything anymore. Well except then the famous reset method.
    Finally, I think it's fair to blame Apple support for a) not mentioning (their own!) battery replacement program (I knew because I found it on the web when returning from the Apple Centre), and b) they apparantly don't know how to reset an iPod.

  • MacBook just went dead! Please help.

    OK I've been using Macs since 1986 and have done techie stuff for many Mac users but this issue has me stumped. I have a MacBook black, 2.0GHz C2D, 120GB drive, 1GB ram, 10.4.11. I bought it new from Amazon this past April. This Mac has been running flawlessly since its purchase accept for a few random not waking from sleep issues. Closing the lid and opening it after a few seconds would wake it up. It has a 10GB Boot Camp partition running XP which I seldom use. I just recently updated to 10.4.11.
    The Problem: While in use the machine just went dead, sort of. The screen went black and no sound is heard. I tried to wake it using a number of keyboard moves. When all failed I tried to hold the power key down to shut it off and restart, but nothing happened. The only sign of life is when I mess with the power button there is a flashing green light coming from the small pin hole just to the right of the video camera. There are actually 2 of the pin holes to the left and right of the camera but the flashing only comes from the right one. This happens while plugged in or running from the battery. We usually run it with the power cord plugged in and this was the case when it went dead on us. I know it's not completely dead because of this light activity. There is also some random light activity coming from the small row of lights on the face of the battery. I haven't really noticed what triggers those lights I just noticed they came on randomly when I would look at the bottom of the machine now and then.
    Any ideas on what's going on and how to get me running again?

    the same thing happened to me and after the multiple tech steps to revive a dead beast....i went to the genius bar at my nearest apple store....the tech agreed it was a faulty motherboard as i was getting NO power to even the keyboard. we also tried a firewire target disk mode to see if i can even access the HD. we took out the HD to verify that the data was still in fact intact. but oddly enough nothing happened. to give some insight i was importing video from my mini DV cam and it didi a semi kernel panic greey screen shut down and never came back up
    the funny thing was, i ended up helping other people who were coming in for service while they were working on mine...6 people in all...and when i left, some of the people still waiting were saying where's the genius going? LOL!
    i pray they will upgrade my logicboard to the SR chipset one.....i want i want i want an early xmas present!

  • T42 Just went Dead

    My T42 has been working just fine for about 3 years. It just went dead and when I try to reboot it gets as far as painting my desktop wallpaper page and then just sits and spins. It never starts any apps and the HDD light stays lit constantly ... not even winking at me. Any help out there?

    Welcome to the forum!
    I suspect that your hard drive is going bad. Try to remove it and boot to BIOS without it.
    Good luck and keep us posted.
    Cheers,
    George
    In daily use: R60F, R500F, T61, T410
    Collecting dust: T60
    Enjoying retirement: A31p, T42p,
    Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
    Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

  • I was on my phone and it just went dead

    I was playing a game and my phone just went dead. I thought it was the battery so I charged all night and it still wont come on.

    try a reset, hold down the home/power button until you see the apple logo and then release, then wait for the phone to boot back up.

  • HT201407 My i-phone just went dead. when I plug it to recharge the batery, the only thing that it shows is an apple cut in the middle. What happened? What should I do?!!!

    My i-phone just went dead. When I plug it to recharge the batery, the only thing that it shows is a sign of a broken apple. What happened? What should I do?!!!

    Try resetting your iPhone. If that doesn't work, try to restore the iPhone.

  • Iphone 4 Just went dead.  Won't boot up. What do I do?

    Iphone 4 Just went dead.  Won't boot up. What do I do?

    nope...
    i'm heading to Genius Bar now...thinking that i need to do the fire wire target thing...i just don't have anything to target to...

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