HT201412 restore fails....

MY IPAD HAS FAILED TO UPDATE, THEN FAILED TO RESTORE......NOW WHAT???

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

Similar Messages

  • System Image Restore Fails "No disk that can be used for recovering the system disk can be found"

    Greetings    
                                        - Our critical server image backup Fails on one
    server -
    Two 2008 R2 servers. Both do a nightly "Windows Server Backup" of Bare Metal Recovery, System State, C:, System Reserved partition, to another storage hard drive on the same machine as the source. Active Directory is on the C: The much larger D: data
    partition on each source hard drive is not included.
    Test recovery by disconnecting 500G System drive, booting from 2008R2 Install DVD, recovering to a new 500G SATA hard drive.
    Server A good.
    Server B fails. It finds the backed-up image, & then we can select the date we want. As soon as the image restore is beginning and the timeline appears, it bombs with "The system image restore failed. No disk that can be used for recovering the system
    disk can be found." There is a wordy Details message but none of it seems relevant (we are not using USB etc).
    At some point after this, in one (or two?) of the scenarios below, (I forget exactly where) we also got :
    "The system image restore failed. (0x80042403)"
    The destination drive is Not "Excluded".
    Used   diskpart clean   to remove volumes from destination drive. Recovery still errored.
    Tried a second restore-to drive, same make/model Seagate ST3500418AS, fails.
    Tried the earliest dated B image rather than the most recent, fail.
    The Server B backups show as "Success" each night.
    Copied image from B to the same storage drive on A where the A backup image is kept, and used the A hardware to attempt restore. Now only the latest backup date is available (as would occur normally if we had originally saved the backup to a network location).
    Restore still fails.         It looks like its to do with the image rather than with the hardware.
    Tried unticking "automatically check and update disk error info", still fail.
    Server A  SRP 100MB  C: 50.6GB on Seagate ST3500418AS 465.76GB  Microsoft driver 6.1.7600.16385   write cache off
    Server B  SRP 100MB  C: 102GB  on Seagate ST3500418AS 465.76GB  Microsoft driver 6.1.7600.16385   write cache off
    Restore-to hard drive is also Seagate ST3500418AS.
    http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/e855ee43-186d-4200-a032-23d214d3d524      Some people report success after diskpart clean, but not us.
    http://social.technet.microsoft.com/Forums/en-US/windowsbackup/thread/31595afd-396f-4084-b5fc-f80b6f40dbeb
    "If your destination disk has a lower capacity than the source disk, you need to go into the disk manager and shrink each partition on the source disk before restoring."  Doesnt apply here.
    http://benchmarkreviews.com/index.php?option=com_content&task=view&id=439&Itemid=38&limit=1&limitstart=4
    for 0x80042403 says "The solution is really quite simple: the destination drive is of a lower capacity than the image's source drive." I cant see that here.
    Thank you so much.

    Hello,
    1. While recovering the OS to the new Hard disk, please don't keep the original boot disk attached to the System. There is a Disk signature for each hard disk. The signature will collide if the original boot disk signature is assigned to the new disk.
    You may attach the older disk after recovering the OS. If you want to recover data to the older disk then they should be attached as they were during backup.
    2. Make sure that the new boot disk is attached as the First Boot disk in hardware (IDE/SATA port 0/master) and is the first disk in boot order priority.
    3. In Windows Recovery Env (WinRE) check the Boot disk using: Cmd prompt -> Diskpart.exe -> Select Disk = System. This will show the disk where OS restore will be attempted. If the disk is different than the intended 2 TB disk then swap the disks in
    correct order in the hardware.
    4. Please make sure that the OS is always recovered to the System disk. (Due to an issue: BMR might recover the OS to some other disk if System disk is small in size. Here the OS won't boot. If you belive this is the case, then you should attach the
    bigger sized disk as System disk and/or exclude other disks from recovery). Disk exclusion is provided in System Image Restore/Complete PC Restore UI/cmdline. 
    5. Make sure that Number and Size of disks during restore match the backup config. Apart from boot volumes, some other volumes are also considered critical if there are services/roles installed on them. These disks will be marked critical for recovery and
    should be present with minimum size requirement.
    6. Some other requirements are discussed in following newsgroup threads:
    http://social.technet.microsoft.com/Forums/en-US/windowsbackup/thread/871a0216-fbaf-4a0c-83aa-1e02ae90dbe4
    http://social.technet.microsoft.com/Forums/en-US/windowsbackup/thread/9a082b90-bd7c-46f8-9eb3-9581f9d5efdd
    http://social.technet.microsoft.com/Forums/en-US/windowsbackup/thread/11d8c552-a841-49ac-ab2e-445e6f95e704
    Regards,
    Vikas Ranjan [MSFT]
    ------- This information is provided as-is without any warranties, implicit or explicit.-------

  • HT1212 I am unable to get our of a continuous cycle when trying to update or restore my iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.

    When I tried to update my iPad I got an error 9. Now, I am unable to access my iPad. It is in a continuous cycle when I try to update or restore the iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.
    Here's the cycle:
    I plug in my iPad when “cable to iTunes shows on iPad screen. It says "Your iPad can't be updated, you must restore it to factory settings." That bad enough news, but it gets worse.
    Click Restore
    Extracting software…
    Preparing iPad for restore
    Waiting for iPad…
    Verifying iPad restore with Apple…
    (empty bar under the Apple logo…does not show any activity)
    “The iPad “iPad” could not be restored. An unknown error occurred (9).”
    Notes: I just upgraded to OS X Yosemite 10.10.1 on my iMac (27-inch, Mid 2011) in the last week. It’s the first time I’m tried to backup/update my iPad since the iMac update.
    I swapped out the USB cable to a new cable and get the same results.
    I also unplugged all other USB devices from the iMac and security on my iPad and still get the same results.
    I find it strange that it shows no Serial number for my my iPad 2 when plugged in. It shows “Serial Number: n/a on the screen when it displays: “iPad Recovery Mode To update your iPad without erasing its contents, click Update. To restore your iPad to its factory settings, click Restore iPad.
    I prefer to update my iPad, but it displays “Your iPad can’t be updated, you must restore it to factory settings. If you previously backed up the iPad, click Restore Backup after the restore process completes.”
    It’s a continuous loop. I get the display on my iPad to plug in the iPad to iTunes, plug it in which ends after going through the above procedure saying an error occurred (9).
    So now I cannot use my iPad. When I turn it on I get the display showing me to plug it into iTunes with the cable. Since this is the only option I have I plug it in and the loop begins.
    Any advice would be appreciated.
    Thanks!

    Hello jaybearden,
    Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
    Resolve iOS update and restore errors - Apple Support
    Check your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • I am getting error (-1) while updating my iPhone 4 to iOS 5.1. The phone has gone into a recovery mode. Restore fails every time at "restoring the firmware" stage. Striped bar remains for a long time, then shows "error (-1)" and the restore fails. Help!

    I am getting error (-1) while updating my iPhone 4 to iOS 5.1. The phone has gone into a recovery mode. Restore fails every time at "restoring the firmware" stage. Striped bar remains for a long time, then shows "error (-1)" and the restore fails. I have been doing it for last 12 hours. Help!

    Thanks for your reply Michalo. I am in India and here Apple care does not work on Sundays. I have been without my phone for the entire day. Perhaps tomorrow will bring some respite. There is not solution to "error (-1)" on any forum it seems. I found one forum which suggested use of Tiny Umbrella. Any idea about that?

  • My IPOD Touch initially had a white screen.  I tried correcting this by restoring default settings via ITunes.  The Restore Failed with error 1602 and now the IPOD touch is completely dead. It will not power on or respond when I plug it into my PC via USB

    My IPOD Touch initially had a white screen.  I tried correcting this by restoring default settings via ITunes.  The Restore Failed with error 1602 and now the IPOD touch is completely dead. It will not power on or respond when I plug it into my PC via USB.  I get an error on my PC stating that device attached to USB port is not recognizable.  Can anyone help?

    Error 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Above from:
    http://support.apple.com/kb/TS3694

  • Restore fails with Finder error

    Been trying to restore my iPhoto Library (another can of worms) but the restore fails with the following error:
    "The Finder cannot completer the operation because some data in "iPhoto Library" could not be read or written. (Error code -36).
    I am trying to restore it after iPhoto "lost" all the images, even though I can see that everything is still there.
    This is very frustrating to say the least.

    Try doing a +*Repair Disk+* (not permissions) on your Time Machine drive via Disk Utility, in your Applications/Utilities folder.

  • Yoga 13 System Image Restore Fails Due To Excluded Disk

    Hello:
    I am trying to execute a restore from a system image disc created shortly after I installed my principal programs without destroying the OKR partition or files.  However, I  do not want to go all the way back to factory condition at this time.  The issue is that when I attempt to follow the reimage instructions in win 8.1, I am presented with a dialog box that has two check boxes.  The first asks "Format and repartition disk" and the second asks "only restore system drives".  
    Based on everything I've read about preserving the C:/ and D:/ drive partitions, I would have expected to check the second box and not the first.  But the system will not let me make this choice.  Instead, the first box is automatically checked, and greyed out, with a second dialogue asking me if there are any disks I want to exclude from repartitioning.  When following this second dialogue I am asked if I want to exclude Disk 0 (Samsung MZMTD128HAfV -00l1) which has 119Gb of capacity.  If I try to exclude this disk, the operation fails with following error:   "Restore failed because a disk that was critical at backup is excluded"  My question is, if I do not exclude this disk, will the restore operation still leave the D:/ partition intact so I can use OKR in the future.
    I have read quite a bit of imformation here and elsewhere about restoring system images and OKR, but have not seen any discussion about this disalogue, or the fact that I am being forced to reformat and repartition the disk without excluding the d:/ drive.  Other posters have stated that retsoringa  system image will only restore C;? drive, but this dialogue seems to conflict with those statements.  Anyone else have any experience with this operation?
    Thank you,

    Hello:
    I am trying to execute a restore from a system image disc created shortly after I installed my principal programs without destroying the OKR partition or files.  However, I  do not want to go all the way back to factory condition at this time.  The issue is that when I attempt to follow the reimage instructions in win 8.1, I am presented with a dialog box that has two check boxes.  The first asks "Format and repartition disk" and the second asks "only restore system drives".  
    Based on everything I've read about preserving the C:/ and D:/ drive partitions, I would have expected to check the second box and not the first.  But the system will not let me make this choice.  Instead, the first box is automatically checked, and greyed out, with a second dialogue asking me if there are any disks I want to exclude from repartitioning.  When following this second dialogue I am asked if I want to exclude Disk 0 (Samsung MZMTD128HAfV -00l1) which has 119Gb of capacity.  If I try to exclude this disk, the operation fails with following error:   "Restore failed because a disk that was critical at backup is excluded"  My question is, if I do not exclude this disk, will the restore operation still leave the D:/ partition intact so I can use OKR in the future.
    I have read quite a bit of imformation here and elsewhere about restoring system images and OKR, but have not seen any discussion about this disalogue, or the fact that I am being forced to reformat and repartition the disk without excluding the d:/ drive.  Other posters have stated that retsoringa  system image will only restore C;? drive, but this dialogue seems to conflict with those statements.  Anyone else have any experience with this operation?
    Thank you,

  • Updated to OS5, restoration failed with error -50.

    I updated the phone to OS5. Restoration failed with an error -50.
    I lost all my contacts, email setup, photos and other configuration.
    How do I get back my contacts?

    same thing happenned to me.
    IOS5 installed fine, but the restore failed.
    Eventually, I just logged in as if it was a new phone. iTunes remembered my apps, but all the data is still gone.
    And then it backed up on me.
    I'm on a winxp box, and I had gone into C:\Documents and Settings\<username>\Application Data\Apple Computer
    and I copied it to another location. So perhaps, if they get this fixed, I can recover the items from this old location.
    but, to be honest, I have lost a whole day messing with this, and I am very annoyed.

  • 5s update/restore fail using itunes

    i backed up my 5s with itunes so i could update my phone from 7.1 to 8.3; The update/restore failed; I have tried repeatedly; my phone is not functional, and I can't even restore to factory settings; In troubleshooting I have done the following: used most recent itunes,  disabled antivirus software  -still failing. My computer is running windows xp -is that why it is failing?  I don't know what to do. I need to get my phone back to functioning.

    The answer to your question comes directly from the TS3694 article you attached above:
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • HT201263 Hi my iphone 5 is on recovery mode and I connect it with the computer but it's failing to restore the device the message is showing iphone restore failed!!!!!

    Hi my iphone 5 is on recovery mode and I connect it with the computer but it's failing to restore the device the message is showing iphone restore failed!!!!!

    Hi Bobi1346,
    Thank you for visiting Apple Support Communities and for including the error number you are getting.
    There's an article for troubleshooting that error.
    iOS: Restore errors 4005, 4013, and 4014
    Try these steps to resolve the issue:
    Install the latest version of iTunes.
    Restart your computer.
    Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
    Learn more about updating OS X.
    Learn more about updating Windows.
    Restore using another USB cable.
    Restore your device on another computer.
    If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
    Take care,
    Nubz

  • Restore failed due to iTunes being corrupt

    Attempting to restore from a 'successful' backup got a warning message the restore failed due to a iTunes being corrupt.  Found the following log
    2013-06-19 13:14:14.979 [8216:f38]: restore library built Dec 21 2012 at 16:17:03
    2013-06-19 13:14:14.979 [8216:f38]: iTunes: iTunes 11.0.4.4
    2013-06-19 13:14:15.041 [8216:f38]: iTunes: Current software version: 10B329
    2013-06-19 13:14:15.042 [8216:f38]: iTunes: Software payload version: 10B329
    2013-06-19 13:14:15.042 [8216:f38]: iTunes: Using iTunes state machine
    2013-06-19 13:14:15.636 [8216:f38]: iTunes: Restore error -34
    The SAD thing is not only is all my data gone but the phone is not usable it is stuck on a setup screen.
    Please help – What has happened to Apple????????????????????

    Well I found a article that may help you.
    Error 34:
    These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    http://support.apple.com/kb/TS3694

  • HT1430 My Iphone is frozen with a screen message restore failed -can't turn it off nothing no response?

    My Iphone 5 is frozen with a screen message restore failed ...I can't even turn it off ?

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
    No content is affected by this procedure.

  • 2.1.0.63: Teardown Table or Row Restore failed

    Hello all,
    I'm trying to explorer the new unit testing functionality of SQL Developer. Some of my basic testing as gone well, but now I'm hitting an error that I can't resolve.
    My unit test has a Startup Process of "Table or Row Copy" that populates the target table (and using a WHERE clause) successfully. I've configured the Teardown Process with "Table or Row Restore".
    When running the UT, I get the error "Teardown Table or Row Restore failed: ORA-06502: PL/SQL: numeric or value error: character string buffer too small ORA-06512: at line 22" on the Teardown node. I've tried tweaking the Teardown settings to no avail.
    I'm not sure what to do to resolve this error. (My code doesn't even have 22 lines of code.)
    Any thoughts on troubleshooting this?
    Thanks,
    John
    Edited by: user8153814 on Jan 11, 2010 4:53 PM
    Added SQL Developer version number to the subject

    (with apologies to John for not noticing this much earlier,)
    Can you provide:
    1. Definition for the table (don't care about names if that's sensitive, but column data type specification and any constraints are important)
    2. Options specified for startup
    3. Options specified for teardown
    Thanks,
    Brian Jeffries
    SQL Developer Team

  • My iphone is stuck on a frozen image saying 'restore failed'

    I Plugged my Iphone into the computer to get music onto it. It came up with 'set phone up as new IPhone or Restore from other device (with a list of all other devices) I accidentely pressed the other device option. Just as it started to restore my phone, I quicly pressed cancel and now my Iphone is stuck on an image saying 'Restore Failed' It won't let me even turn my phone off! Please help me, I seriously need my phone today, I don't know what to do! I have tried plugging it back into Itunes but I don't know what to do from there.
    Please answer, thanks

    Hello Lois,
    Thank you for providing the details of the issue you are experiencing with your iPhone.  I certainly understand the importance of being able to access your iPhone.  I recommend the following resources for the issue you described:
    iOS: If you can't back up or restore from a backup in iTunes
    http://support.apple.com/kb/ts2529
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Ipod restore failed  can see on the screen is the cable connection symbom and the ipod does not appear in the LH panel of itunes is there an easy solution to this

    ipod restore failed  can see on the screen is the cable connection symbom and the ipod does not appear in the LH panel of itunes is there an easy solution to this

    To get iTunes to see your iPod try:
    - Placing the iPod in recovery mode.  See:
    iPhone and iPod touch: Unable to update or restore
    - Placing it in recovery DFU mode:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Sometimes this program will get th iPod in recovery mode:
    RecBoot iPod-1.0.2-Mac-Jaxov.zip - File Shared from Box.net - Free Online File Storage

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